Thomann Sticky

cian1500ww

Ordered some stuff from them Sunday and got confirmation it had been shipped Monday, I have a tracking no. but it doesn't seem to work on the DHL site. Does it only work when the parcel comes into the country ?

wandatowell

cian1500ww wrote: »

Ordered some stuff from them Sunday and got confirmation it had been shipped Monday, I have a tracking no. but it doesn't seem to work on the DHL site. Does it only work when the parcel comes into the country ?

Same here, not the easiest system to operate - Any ideas what the story is lads?

Kamil12l

Hi,

I don't want my order to by lost somewhere in the post office because of the wrong delivery address. The form on the website has only one line for address and you need to enter a zip code. So can anyone who had ordered from thomann and he got his delivery on time and who also lives in Dublin tell me how would he enter this address
e.g.
1 Cabra Rd.
Cabra
Dublin 7
Co.Dublin
Tell how would you enter this address as an example.

Thanks, :cool:

darrenw5094

Kamil12l wrote: »

Hi,

I don't want my order to by lost somewhere in the post office because of the wrong delivery address. The form on the website has only one line for address and you need to enter a zip code. So can anyone who had ordered from thomann and he got his delivery on time and who also lives in Dublin tell me how would he enter this address
e.g.
1 Cabra Rd.
Cabra
Dublin 7
Co.Dublin
Tell how would you enter this address as an example.

Thanks, :cool:

Name,
1 Cabra RD., Cabra,
Dublin 7
Co. Dublin
Ireland

No zip here, so always us 'N/A'

Kamil12l

darrenw5094 wrote: »

Name,
1 Cabra RD., Cabra,
Dublin 7
Co. Dublin
Ireland

No zip here, so always us 'N/A'

Would you enter 1 Cabra RD., Cabra, Dublin 7 Co. Dublin all in one line and then just for the city Dublin

darrenw5094

Kamil12l wrote: »

Would you enter 1 Cabra RD., Cabra, Dublin 7 Co. Dublin all in one line and then just for the city Dublin

I would put 1st and 2nd address line in the same line if there is only one line.
TBH, i don't think it will make a whole lot of difference if the 'Cabra' line is in the same line as '1 Cabra Rd' or in the 'Dublin 7' line.

The delivery guy shouldn't have a problem reading it. I can't remember if they call your mobile to let you know that there is a delivery nearby or to ask for directions .

Tiamat666

cian1500ww wrote: »

Ordered some stuff from them Sunday and got confirmation it had been shipped Monday, I have a tracking no. but it doesn't seem to work on the DHL site. Does it only work when the parcel comes into the country ?

you can track it on DHL germany site. http://www.dhl.de/en.html just use the parcel numbers you get from thomann.

I ordered lots of stuff from them and I use this link to track the shipment. When it says arrived in destination country it's usually delivered next day.

-Al-

Am looking to order a takamine eg340sc from thomann. When I was on the order page I seen that I could get a bundle with a bag and stand for a few euro extra. The price of guitar is 377 but if I go on the uk site its about 350. Shipping is free as its over 199 euro, problem is the 350 price is only valid for uk orders.

Ive added the bundle to the basket on the uk store and then changed to the irish store and its kept the cheaper price. If I order this will it go through or will i get an email from them saying something like thanks, nice try etc?

Ta

Dord

-Al- wrote: »

Am looking to order a takamine eg340sc from thomann. When I was on the order page I seen that I could get a bundle with a bag and stand for a few euro extra. The price of guitar is 377 but if I go on the uk site its about 350. Shipping is free as its over 199 euro, problem is the 350 price is only valid for uk orders.

Ive added the bundle to the basket on the uk store and then changed to the irish store and its kept the cheaper price. If I order this will it go through or will i get an email from them saying something like thanks, nice try etc?

Ta

The difference in price is due to the different VAT rates between Ireland and the UK. You need to order from the Irish store.


On a completely seperate note, I called Thomann today regarding an order I made a couple of days ago. The guy who answered was great to deal with and spoke great English. Actually... judging from his accent I think he was English.

-Al-

Dord wrote: »

The difference in price is due to the different VAT rates between Ireland and the UK. You need to order from the Irish store.


On a completely seperate note, I called Thomann today regarding an order I made a couple of days ago. The guy who answered was great to deal with and spoke great English. Actually... judging from his accent I think he was English.

Ah of course....booo, spotted it a few places cheaper than them so

thanks for the reply

Kamil12l

darrenw5094 wrote: »

I would put 1st and 2nd address line in the same line if there is only one line.
TBH, i don't think it will make a whole lot of difference if the 'Cabra' line is in the same line as '1 Cabra Rd' or in the 'Dublin 7' line.

The delivery guy shouldn't have a problem reading it. I can't remember if they call your mobile to let you know that there is a delivery nearby or to ask for directions .

Ok Thanks for the help

H1tmonlii

I ordered my stuff on monday last. I got the tracking number and everything, because of a previous incident with lost stuff. I've been tracking the package and since friday its been in Koln in Germany. I know that it might not have updated over the weekend but i was wondering if the ash cloud woul have anything to do with it...

H1tmonlii

Help?

darrenw5094

H1tmonlii wrote: »

I ordered my stuff on monday last. I got the tracking number and everything, because of a previous incident with lost stuff. I've been tracking the package and since friday its been in Koln in Germany. I know that it might not have updated over the weekend but i was wondering if the ash cloud woul have anything to do with it...

Thomann don't do feck ups. There shouldn't be a problem with them.

H1tmonlii

darrenw5094 wrote: »

Thomann don't do feck ups. There shouldn't be a problem with them.

I got it this morning, but DHL didnt deliver it, i got it in the post...weird

Nick_oliveri

Hmm, ordered a few things in stock on the 18th at around 2pm. Got the normal email. They didn't even start collecting until today and on the Mythomann page it says this...still.

ordering date: 19.05.2010 (wtf)
kind of order: customer request/order

status: Commissioning in process - Items are being collected.

Is this normal? Three days for them to package items?

seanwhite20

thats not normal if its in stock commissioning only lasts a few hours.my guess would be that its not actually in stock but wasnt updated on the website. i ordered some gear on the 13th still not here but at least i can track it.for some random reason it arrived in dublin and was sent to a sorting office in portlaoise and now its gonna come back up here!makes no sense!!
Current Status
ON ROUTE TO CUSTOMER
20-May-10
Item History
Activity
Location
Date

ON ROUTE TO CUSTOMER
PORTLAOISE MAIL CENTRE CO LAOIS
20-May-10
ITEM RECEIVED
PORTLAOISE OVR CO LAOIS
20-May-10

Nick_oliveri

Got the text like 30 minutes after making the post that it was being shipped. I dunno, bad luck i suppose. Wouldn't have got it until Monday anyways.

They done the same portlaoise stuff when I used to get stuff from Komplett.

sampras

do they accept paypal can't see it anywhere on their website?

Beave

Hi sampras, I don't think they take paypal, you'll have to register your credit card with them when you set up your account. They're very safe, I've used them for over 5 years and have never had any bother with them. As a matter of interest, have you looked at xmusic in Dublin, some of their prices are lower , they say they'll match any thomann price and their carriage is cheaper. Best of luck, happy shopping

sampras

Beave wrote: »

Hi sampras, I don't think they take paypal, you'll have to register your credit card with them when you set up your account. They're very safe, I've used them for over 5 years and have never had any bother with them. As a matter of interest, have you looked at xmusic in Dublin, some of their prices are lower , they say they'll match any thomann price and their carriage is cheaper. Best of luck, happy shopping

been looking on there but i'm only interested in buying a straight stand and new hi hat clutch for my drums price is very reasonable!

Beave

Their own brand stands are pretty good alright, I've about 3 of them, one broke on me last week on the swivel joint when it fell over, but bar that I find them great.

Beave

Hey Sampras, did you get the B8 hats off kevindrummer after?

landsleaving

If I order an amp from thomann, will it have a proper Ireland/Uk 3 pin plug, or just a european one with an adaptor?

LpPepper

landsleaving wrote: »

If I order an amp from thomann, will it have a proper Ireland/Uk 3 pin plug, or just a european one with an adaptor?

It will be a 2 pin but you can easily replace it with a 3 pin

Sandvich

landsleaving wrote: »

If I order an amp from thomann, will it have a proper Ireland/Uk 3 pin plug, or just a european one with an adaptor?

I ordered speakers and they had the EU Plug, sucks. Had to get an adaptor.

Beave

Sandvich wrote: »

I ordered speakers and they had the EU Plug, sucks. Had to get an adaptor.

Hey there sandvich, just cut off the eu plug and put on a 3 pin one, it'll take 5mins. I wouldn't use an adaptor if there's an amp involved, the connection wouldn't be solid enough for me.

You get quality gear for the price you pay on Thomann, you save alot more than the cost of a plug top.

manic mailman

hey in the recent thomann hot deals newsletter thing that they send out it says that they will be introducing paypal as a method of paying - for those who don't know (not sure if it's up and running for the irish site yet though, it said over the next few weeks/months i think)

PaulieBoy

landsleaving wrote: »

If I order an amp from thomann, will it have a proper Ireland/Uk 3 pin plug, or just a european one with an adaptor?

My Fender Rumble 210 100W came with a nice matching black 3 pin plug from Thomann. So some stuff does come with 3 pin plugs already fitted.

JonathanAnon

I got a Digitech Vocalist and Line6 Pocket Pod from Thomann, which both have two pin plugs... The plugs seems to incorporate an ac-dc converter so I cant just cut off the two pin and replace with three pin. Any suggestions, besides using those awkward converters..