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Hard drive replacement

  • 16-10-2007 2:37pm
    #1
    seanironmaiden
    Closed Accounts Posts: 442 ✭✭


    hi, last night I got the 1 red light, and the E68 error indicating a hard drive error. so looks like I'll have to send it for repair. I tried calling xbox support line on the UK number. I got cut off 3 times after nearing the end of a 10 minute call. it's pretty annoying, so I'm done calling them for now. it's definately a problem with their line...

    anyway, i'm gona call to the store i got it in and see if they can do anything or maybe call them for me. what are the chances of me loosing all my gamesaves and gamer profile? can my profile be downloaded form live or something if i have to get a replacement?

    also, is there an irish support number for xbox/microsft?


Comments

  • #2
    Vic Vinegar
    Closed Accounts Posts: 6,241 ✭✭✭Vic Vinegar


    Your gamer profile will be recoverable, your saves are probably lost!


  • #3
    koneko
    Registered Users, Registered Users 2 Posts: 10,304 ✭✭✭✭koneko


    http://www.xbox.com/en-IE/support/contact/

    Phone

    Assistance by phone:

    1 800 509 186

    or +353 12420758 from a mobile phone

    Hearing Impaired (TTY device):
    1 800 509 197

    Hours of operation:
    Monday-Friday: 09:00-22:00
    Saturday: 09:00-20:00
    Sunday: 09:00-17:00


  • #4
    Riesen_Meal
    Registered Users, Registered Users 2 Posts: 10,580 ✭✭✭✭Riesen_Meal


    Ive never heard of a harddrive going before!

    Did you try it in a mates Xbox?

    Then you can check its the HD and not the xbox itself....


  • #5
    seanironmaiden
    Closed Accounts Posts: 442 ✭✭seanironmaiden


    cool, cheers


  • #6
    seanironmaiden
    Closed Accounts Posts: 442 ✭✭seanironmaiden


    ****in bastards. they won't give me a new hard drive. it's out of warranty by a month or so. and first of all the guy on the phone tried to tell me that it was a problem with my console and it would cost £60 to fix. even I knew it was with the hard drive. that sucks balls that they wont repair or replace it, even for a fee. damn microsoft to the blackest part of hell


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  • #7
    kencleary
    Registered Users Posts: 580 ✭✭✭kencleary


    Ermm don't mean to use this thread to pimp but I have a spare 20Gb Hard Drive that I could sell to you or swap for something?


  • #8
    seanironmaiden
    Closed Accounts Posts: 442 ✭✭seanironmaiden


    Ah crap man, cheers for the offer but I just went up an bought one this afternoon. shoulda known someone would have a spare, what with the new 120 gig one out. what a ripoff it is though, €179 i think it was in xtravision. sure you could buy a 500 gig pc hard drive for that price if not cheaper.

    Oh, and just my luck.. I got home today and found out that as part of his job, my dad had been in microsoft's headquarters today. was inspecting their exports, so he woulda been meeting some head guys, I'd imagine. Damn, if only I'd been givin' out about microsoft yesterday... coulda got a new harddrive or better out of it. it was weird hearin he was there today, cos it's not the type of place he would ever be....

    feck..


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