Any one getting an xbox between 1/10 and 18/12

Basq · 28-01-2008 8:05pm

Ha.. sent the 3 e-mail addresses noted in this thread one big "F*CK OFF" e-mail today at 4.48PM telling them I want a response immediately or the next e-mail will be going to the Consumer Affairs Centre in Dublin.

Got a phone call from someone an hour and a half later apologizing for not responding sooner but the XBOXWINS address has an enormous backlog of requests, and that he's not directly responsible for assigning the games. But thatI'll be liasing with the people that are and he ensures I'll have my games before the end of the week and if not, to e-mail him again.

Definitely not a Microsoft worker - was actually a Senior Producer at GoodTechnology (http://www.wearegt.com/home.html).

Brianb8802 · 13-02-2008 11:24pm

Any news on this, did you get your codes?

Basq · 13-02-2008 11:25pm

Yeah, got them a day or two after this post.

My e-mail complaining obviously made the rounds in Microsoft as I've had about 5 e-mails / phone calls from various agents on customer support saying there's nothing they can do and yada yada yada.

Seriously unimpressed with XBOX support. It was their advertising company who sorted it for me in the end. I mean for fecks sake!

ironictoaster · 14-02-2008 12:41am

I cant through that email address at all, I keep getting an autoreply saying its failed. I called customer care about 5 times and they tell me to go back to customer support via xbox.com. Both are telling to me to go back to one another

They are sending me on a wild goose chase. I don't know what to do anymore

ironictoaster · 16-02-2008 7:43pm

I got my games yesterday, huzzah

Any one getting an xbox between 1/10 and 18/12

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