Eircom Modem Gateway Problems

irondragons

Hey all.
I've recently had an Eircom phoneline/broadband line installed.
Just yesterday I recieved the modem in a box.

So basically...
I've set up the whole modem, installed drives, used the phone filters, ect.

Now I connect my Ethernet cable into the motherboard on my computer and try and connect to the firefox and nothing happens. Then, I try to connect via wireless and I get a wireless connection but when I try to connect in firefox again it doesn't load up either.

I've tried a eircom modem help test and whenever I take it it says that the Gateway is not connecting properly.
The Modem's LEDs are all properly lighten up, i.e : power, Ethernet, Wireless, Internet, DSL all lighten up.

When I've tried connecting to the internet with the other laptop it connects.
No gateway problems, works both with wireless and Ethernet.

Can anyone help?

Thanks in advance.

irondragons

OS : Microsoft XP

I previously had the 3 DATA Modem install on the computer if it makes a difference.

watty

Set your PC to Automatic/DHCP in TCP/IP properties on the connection?

Also uninstall the 3 software and make sure your browser is using "Local Area Connection" not "Dialup".

3G/HSDPA USB modem is essentially serial dialup.

irondragons

watty wrote: »

Set your PC to Automatic/DHCP in TCP/IP properties on the connection?

Also uninstall the 3 software and make sure your browser is using "Local Area Connection" not "Dialup".

3G/HSDPA USB modem is essentially serial dialup.

Ok, thanks the wireless is working, but I'm still not getting anything on the Ethernet connection.

I'm not even sure if the ethernet is regestered to the computer.
I'm guessing that the local network connection is the "1394 connection" I keep seeing in network connections.

(Also I have Hamachi installed if it matters).

watty

Disable the 1394
That is Firewire / iLink, Camcorders & iPods don't use it as a Network and work better with that disabled.

See is ethernet enabled in BIOS (F2 or DEL when PC booting).

irondragons

I went to BIOS and found that my LAN was disabled and I enabled it, but unforunately it still doesn't work.

When I check under device manager my "ethernet controller" is marked under "other devices" and it's got an exclaimation mark on the icon.

watty

you need to download a driver. Or it might be on a CD that came with your PC.

irondragons

So, I downloaded a driver, nothing.

So I....

...decided to go out and buy an ethernet card because my onboard LAN port wasn't working.

So, I open up my computer, put the card in the free PCI slot above my sound card, bolt the computer back up and I'm greeted with :

*** LAN CABLE FAIL : Please check Lan cable is connected to Onboard LAN correctly *** (Or something like that)

I pressed F1 and avioded this, and everything starts loading up and I get half way through Booting up my OS (Windows XP) when the computer suddenly reboots.

And so I intially decided to disable the onboard LAN in BIOS, which I did.

And the "LAN cable fail" error is gone but when I tried to boot up the OS it still crashes.

THEN :

The LED on the Card is on, so I know its installed properly and It shows up on the Modem as well, but I decided to remove the Ethernet card anyway,
And I tried both with the Onboard LAN disabled and enabled and It still reboots at the OS loading.

(So naturally I just put the card back in, because its not making a difference anymore).

irondragons

Anyone?

unnameduser

Check your device manager. Does it show anything there? Any IRQ notifications?

Gadgetman496

irondragons wrote: »

OS : Microsoft XP

I previously had the 3 DATA Modem install on the computer if it makes a difference.

It sounds like a conflict with the original drivers for the 3 data modem.

Boot into Safe Mode & remove the original drivers for the 3 data Modem.

Reinstall the drivers for your new NIC card & reboot.

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