Web forms information (user entered) not being e-mailed

#1 · 29-10-2007 8:48pm #1

I have an enquiries page on my web site. I have put the action as formail.asp. When I fill in the form with name, address, contact details etc. and submit it, an e mail comes though fine but the information in the form does not come through but instead the words "Insert your plain body text here" appear in the body of the e-mail....and nothing else.

This would appear to be specific to hosting365 as the same routine works fine with another host.

Can anyone shed any light this for me please? I'm hoping it's simple.

randombar · 30-10-2007 2:50am

Any code we could have a look at?

jellybean520 · 30-10-2007 11:30am

Hi Gary,

Code from my formmail.asp listed below and this syntax works perfectly with another host passing all the user entered data no problem.

As I mentioned, with hosting365 I get the e-mail sent but only with "Insert here your plain body text" in the body....and nothing else.

Contents of formmail.asp;

<%
Dim sMsg
Dim sTo
Dim sFrom
Dim sSubject
Dim sTextBody

sTo = "cornelia.oconnell@gmail.com"
sFrom = "fromaddress@maildomain.com"
sSubject = "Insert here your subject text"
sTextBody = "Insert here your plain body text"

Dim objMail
'Create the mail object
Set objMail = Server.CreateObject("CDO.Message")

'Set key properties
objMail.From = sFrom
objMail.To = sTo
objMail.Subject= sSubject
objMail.TextBody = sTextBody

'Send the email
objMail.Send

'Clean-up mail object
Set objMail = Nothing
%>

Any help with this much appreciated......

Eoin · 30-10-2007 12:24pm

The reason that "Insert here your plain body text" is being sent, is because of the following line:

sTextBody = "Insert here your plain body text"

What's the ID of the form element that has the text you want to send?

e.g. if it's

[html]
<textarea id="txaComments" cols="30" rows="5"></textarea>
[/html]

Then the line of code should be:

sTextBody = Request.Form("txaComments")

jellybean520 · 30-10-2007 2:28pm

Thanks for the tip Eoin, I'll give this a go this evening. I'm a bit new to all this so apologies in advance for the newbieness!

Eoin · 30-10-2007 3:02pm

jellybean520 wrote: »

Thanks for the tip Eoin, I'll give this a go this evening. I'm a bit new to all this so apologies in advance for the newbieness!

No problems at all. Drop me a PM if you want me to look at the page this evening.

matt-dublin · 30-10-2007 3:55pm

This should work.
secure(ish) as well

<&#37;@LANGUAGE="VBSCRIPT" CODEPAGE="1252"%>
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">

<%
Dim sMsg 
Dim sTo 
Dim sFrom 
Dim sSubject 
Dim sTextBody 

sTo = "cornelia.oconnell@gmail.com"
sFrom = server.HTMLEncode(request.form("Fromaddy"))
sSubject = server.HTMLEncode(request.form("Subjectline"))
sTextBody = server.HTMLEncode(request.form("BodyText"))

Dim objMail
'Create the mail object 
Set objMail = Server.CreateObject("CDO.Message")

'Set key properties 
objMail.From = sFrom 
objMail.To = sTo 
objMail.Subject= sSubject 
objMail.TextBody = sTextBody 

'Send the email 
objMail.Send 

'Clean-up mail object
Set objMail = Nothing
%>



<head>
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1" />
<title>Untitled Document</title>
</head>

<body>
<form method="post" id="formmail" action="">
<table width="200" border="1">
  <tr>
    <td>Email Address: </td>
    <td><input type="text" name="Fromaddy" /></td>
  </tr>
  <tr>
    <td>Subject: </td>
    <td><input type="text" name="Subjectline" /></td>
  </tr>
  <tr>
    <td>Message: </td>
    <td><textarea name="BodyText"></textarea></td>
  </tr>
</table>


</form>

</body>
</html>

jellybean520 · 30-10-2007 6:29pm

Hi Folks. I used Matt's code below and I got the following error message

CDO.Message.1 error '8004020d'

At least one of the From or Sender fields is required, and neither was found.

/formmail.asp, line 35

- for the record - Line 35 is "objMail.Send"

Any help with this much appreciated.
Cheers

Eoin · 30-10-2007 6:40pm

jellybean520 wrote: »

Hi Folks. I used Matt's code below and I got the following error message

CDO.Message.1 error '8004020d'

At least one of the From or Sender fields is required, and neither was found.

/formmail.asp, line 35

- for the record - Line 35 is "objMail.Send"

Any help with this much appreciated.
Cheers

Can you post the updated file in it's entirety?

jellybean520 · 30-10-2007 9:12pm

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1" />
<title>Untitled Document</title>
</head>

<body><%@LANGUAGE="VBSCRIPT" CODEPAGE="1252"%>
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">

<%
Dim sMsg
Dim sTo
Dim sFrom
Dim sSubject
Dim sTextBody

sTo = "cornelia.oconnell@gmail.com"
sFrom = server.HTMLEncode(request.form("Fromaddy"))
sSubject = server.HTMLEncode(request.form("Subjectline"))
sTextBody = server.HTMLEncode(request.form("BodyText"))

Dim objMail
'Create the mail object
Set objMail = Server.CreateObject("CDO.Message")

'Set key properties
objMail.From = sFrom
objMail.To = sTo
objMail.Subject= sSubject
objMail.TextBody = sTextBody

'Send the email
objMail.Send

'Clean-up mail object
Set objMail = Nothing
%>

<head>
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1" />
<title>Untitled Document</title>
</head>

<body>
<form method="post" id="formmail" action="">
<table width="200" border="1">
<tr>
<td>Email Address: </td>
<td><input type="text" name="Fromaddy" /></td>
</tr>
<tr>
<td>Subject: </td>
<td><input type="text" name="Subjectline" /></td>
</tr>
<tr>
<td>Message: </td>
<td><textarea name="BodyText"></textarea></td>
</tr>
</table>

</form>

</body>
</html>
</body>
</html>

Eoin · 30-10-2007 9:29pm

OK, it looks like the ASP is being triggered before the form has been submitted. If you're putting the ASP in the same page that calls it, then you need to tell it when to execute.

The code below should work for you.

<&#37;@LANGUAGE="VBSCRIPT" CODEPAGE="1252"%>
<%
If Request.ServerVariables("HTTP_METHOD") = "POST" Then
	Dim sMsg
	Dim sTo
	Dim sFrom
	Dim sSubject
	Dim sTextBody

	sTo = "cornelia.oconnell@gmail.com"
	sFrom = server.HTMLEncode(request.form("Fromaddy"))
	sSubject = server.HTMLEncode(request.form("Subjectline"))
	sTextBody = server.HTMLEncode(request.form("BodyText"))

	Dim objMail
	'Create the mail object
	Set objMail = Server.CreateObject("CDO.Message")

	'Set key properties
	objMail.From = sFrom
	objMail.To = sTo
	objMail.Subject= sSubject
	objMail.TextBody = sTextBody

	'Send the email
	objMail.Send

	'Clean-up mail object
	Set objMail = Nothing
	Response.Write "email sent"
End If
%>
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
	<head>
		<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1" />
		<title>Untitled Document</title>
	</head>
	<body>
		<form method="post" id="formmail" action="">
			<table width="200" border="1">
				<tr>
					<td>Email Address: </td>
					<td><input type="text" name="Fromaddy" /></td>
				</tr>
				<tr>
					<td>Subject: </td>
					<td><input type="text" name="Subjectline" /></td>
				</tr>
				<tr>
					<td>Message: </td>
					<td><textarea name="BodyText"></textarea></td>
				</tr>
				<tr>
					<td>&nbsp;</td>
					<td><input type="submit" name="cmdSubmit" id="cmdSubmit" value="send"></td>
				</tr>
			</table>
		</form>
	</body>
</html>

jellybean520 · 30-10-2007 10:23pm

Thanks a million, that worked . much appreciated.

cheers

matt-dublin · 31-10-2007 10:57am

whoops, forgot about that! well spotted eoin!

Eoin · 31-10-2007 11:00am

matt-dublin wrote: »

whoops, forgot about that! well spotted eoin!

Didn't really spot it - ran into the same problem when I tested it at home!

matt-dublin · 31-10-2007 11:05am

eoin_s wrote: »

Didn't really spot it - ran into the same problem when I tested it at home!

lol