Meteor web texts - only 1 per recipient per month

gidget16

Hi..

Springhill 6 - You've misunderstood the web text on Meteor as my friend wors for them and told me all about the new web text.

*Firstly - it isnt 1 sms per month etc etc. it was just there to explain the misunderstanding behind GROUP text (see my second point) BUT.... now on the new web text you CAN! You can select all different types of people, AND groups, and send them the same message...

*Secondly - the Groups situation is slightly crappy.... but my understanding (again, my friend explained it) is that... if you have 30 friends in 1 group... then you could ONLY send 1 SMS to that 1 group (as there are 30 people in it)as n in GROUP text it IS 1 SMS per recipient.....

Any more questions - ASK ME as i know a lot about this.. i just annoy my friend!;)

The Corinthian

gidget16 wrote: »

Springhill 6 - You've misunderstood the web text on Meteor as my friend wors for them and told me all about the new web text.

Your friend? You mean yourself.

Banned for attempted deception and not disclosing commercial associations resulting in conflicts of interests.

flibz - you didn't disclose the above, but neither did you deceive or attempt to hide it, so I'm not banning you. Do however read the rules of the forum with regards to commercial associations resulting in conflicts of interests in the future.

flibz

For reference, for other folks who may have commercial associations, where are the rules regarding this?

Please bear in mind that people who work for corporates can get in deep water for posting through unofficial channels and may have to protect their identities.

It's a question of intent, and both myself and gidget are only trying to help - by either trying to clear up any confusion or making things better...

F

laoisfan

flibz wrote: »

For reference, for other folks who may have commercial associations, where are the rules regarding this?

Please bear in mind that people who work for corporates can get in deep water for posting through unofficial channels and may have to protect their identities.

It's a question of intent, and both myself and gidget are only trying to help - by either trying to clear up any confusion or making things better...

F

here here

flibz - you were only trying to help and thanks for that.

mod - please ban yourself for 2 weeks LOL

flibz

Also, I'm only a lowly IT person. I don't cause change, I just make it happen and advise technically. Gidget can actually bring about change and they've been banned. [edit: according to the PM it's a permanent ban too. Just seems hard]

*sigh*

Surely it's only shilling if you say "I'm a Meteor customer and they're brilliant. You should join them", whereas "my friend works for them" is just identity protection...?

F

The Corinthian

I'm pretty open about my past and present commercial associations and presently I can categorically state that I neither work for an opco, nor have any potential conflict of interests. In other areas of the mobile industry I could be perceived to have a potential conflict of interest - and have disclosed this accordingly.

For those who are interested, the rules surrounding this issue are to be found here.

flibz, while you didn't disclose your position openly, neither did you hide it and you have taken steps to be fairly open about and that was good enough. gidget16, on the other hand, actively attempted to deceive and so was banned. I'm not going to get into debates about intent, because I've neither the time nor is intent frankly relevant. There have been way too many marketing bunnies from the various opcos using this forum in the past to shill for me to do so.

If gidget16 is genuinely trying to help then he/she is welcome to start again with a new account and read the rules before posting this time. Remember, all you have to do is state that there may be a potential conflict of interest, not give your employment details necessarily.

There will be no further debate on this issue here. If you want to, then do so on the Feedback forum.

flibz

I'm not sure I agree with abritary rulings. I think intent is very much an issue.

All I am going to say at this point is that I'm disappointed that a (perhaps ill conceived) attempt to be helpful was met with such a heavy handed response.

Howver, i will move any further discussion of this point to the feeback forum.

nade

Hi there.

If you have any questions - check the FAQ section on this discussion board posted by Flibz, or on the Meteor.ie web site.

Also - it is not 1 sms per recipient for the month. 1 sms per recipient refers to the GRoup web texting whereby each single user within the group is considered 1 sms... so if you have 30 people in a group and you send 1 group sms, then that is your quota finished with for the month.

Any more questions, let me know.

Thanks,

Nade.

cast_iron

nade wrote: »

Any more questions, let me know.

Why is the Group text so restrictive? The limit of 30 renders it almost useless.

The logic behind it is truly baffling.

There should be NO restriction on the number of group texts - just so long as the 300 monthly total is not passed within the month. And the way the group texts are counted is farcical.

Absolute Zero

The Corinthian wrote: »

I'm pretty open about my past and present commercial associations and presently I can categorically state that I neither work for an opco, nor have any potential conflict of interests. In other areas of the mobile industry I could be perceived to have a potential conflict of interest - and have disclosed this accordingly.

For those who are interested, the rules surrounding this issue are to be found here.

flibz, while you didn't disclose your position openly, neither did you hide it and you have taken steps to be fairly open about and that was good enough. gidget16, on the other hand, actively attempted to deceive and so was banned. I'm not going to get into debates about intent, because I've neither the time nor is intent frankly relevant. There have been way too many marketing bunnies from the various opcos using this forum in the past to shill for me to do so.

If gidget16 is genuinely trying to help then he/she is welcome to start again with a new account and read the rules before posting this time. Remember, all you have to do is state that there may be a potential conflict of interest, not give your employment details necessarily.

There will be no further debate on this issue here. If you want to, then do so on the Feedback forum.

k

flibz

cast_iron wrote: »

Why is the Group text so restrictive? The limit of 30 renders it almost useless.

The logic behind it is truly baffling.

There should be NO restriction on the number of group texts - just so long as the 300 monthly total is not passed within the month. And the way the group texts are counted is farcical.

That's one of the things I can't comment on I'm afraid. But for what it's worth, I'm working on it...

F

springhill6

cast_iron wrote: »

Why is the Group text so restrictive? The limit of 30 renders it almost useless.

The logic behind it is truly baffling.

There should be NO restriction on the number of group texts - just so long as the 300 monthly total is not passed within the month. And the way the group texts are counted is farcical.

Thanks cast-iron, you have put it in a nutshell. 'Almost useless'
I had not looked at replies for a few days, and am delighted at the response to my original message re Group texting and it being so restrictive on Meteor, and Meteor phoned me one day, and I put the same question, if one sends 1 Group text to 30 people, have I used up all my allocation of groups for the month, and the answer is sadly yes, 0 groups left.
It is crazy, but Meteor are so stubborn, they will not change.
As I have a walking group of 25 people, and i text weekly, Meteor is not for me, so I have to highlight each of those 25 people individually. Luckily I have a spare O2 mobile, and i have resumed sending 1 text to 25 in the group. A pity, because I had been happy with Meteor.

laoisfan

springhill6 wrote: »

if one sends 1 Group text to 30 people, have I used up all my allocation of groups for the month, and the answer is sadly yes, 0 groups left.
It is crazy, but Meteor are so stubborn, they will not change.

hmmm I thought with the new setup in the meteor webtext that you could hold down the control button individually select users from your address book and send the same text msg to all of them. would this not help you?

--laoisfan

springhill6

laoisfan wrote: »

hmmm I thought with the new setup in the meteor webtext that you could hold down the control button individually select users from your address book and send the same text msg to all of them. would this not help you?

--laoisfan

First of all, this is very cumbersome, lets say you have 100 names, which i have, and it is a bit awkward to click the selected 30 e.g, easy to confuse names and forget. 2nd and more important, it does NOT work on a Mac, and I have an iMac, CTRL does not work. A lot of internet savvy users are Mac users, and growing more popular every day, look at interest in Iphone, iPod, by Apple. So much for Meteor's expertise.

Sam Vimes

springhill6 wrote: »

First of all, this is very cumbersome, lets say you have 100 names, which i have, and it is a bit awkward to click the selected 30 e.g, easy to confuse names and forget. 2nd and more important, it does NOT work on a Mac, and I have an iMac, CTRL does not work. A lot of internet savvy users are Mac users, and growing more popular every day, look at interest in Iphone, iPod, by Apple. So much for Meteor's expertise.

is there no way to select multiple entries in a list box on a mac? when programming in visual basic, there's an option to make a list box multi select or not so i'd say its a standard feature of the object that works on a mac but uses a different button to ctrl

springhill6

Commander Vimes wrote: »

is there no way to select multiple entries in a list box on a mac? when programming in visual basic, there's an option to make a list box multi select or not so i'd say its a standard feature of the object that works on a mac but uses a different button to ctrl

Thanks Commander, you are correct, the OPTION key works, and this is used on Mac instead for a lot of commands , 2 keys to the right. I did try it yesterday and did not seem to work, but following your entry, I sent to 2 numbers and it worked. Well done.

GerardKeating

springhill6 wrote: »

New restriction on Meteor since 26 Oct 2007, only 1 recipient per month, which means you cannot send more than one text a month to same number, so much for group texting. And also Meteor cannot count groups, 300 free texts a month, if you select a group of 30 recipients, when sent zero groups remain,
and do not send to same person twice in month, it won't get there. :mad:

Where does it say this, i have sent several text to the same number no problems, either as part of group text, or solo text.

springhill6

GerardKeating wrote: »

Where does it say this, i have sent several text to the same number no problems, either as part of group text, or solo text.

Gerard, it was on Meteor web text page mymeteor.ie, but following a lot of bothered enquirers to Meteor, was removed from Meteor, as one of the contributers has stated above, but it caused a lot of misunderstanding and commotion, and was on Meteor at time I made the claim.

I can confirm that more than 1 recipient can receive more than 1 text per month, but that message seemed to me to imply 1 per recipient per month, just as one was allowed 300 texts a month, and 1 only group of 30 per month.

springhill6

In response to my recent heading, multiple web texting does not apply to Mac users, that pressing CTRL will not work on Mac, this is the response I received from Customer dont care department from Meteor.

"In relation to your query on free web texts, currently there is an issue with our service and our Technical Department have confirmed that Apple Mac users is not supported while using the Web texts. The only available users are Windows and Firefox."

In fact an Apple Mac user can use it by pressing another key called Command/Apple Key ( Like Control on a PC)

flibz

Yeah, actually it does work on Safair, Opera, IE & Firefox for most users, but for some users we are getting errors at http request level (i.e. transport rather than application errors).

We're working on diagnosing the cause of the problem, but we don't yet have enough information to resolve it.

However, the plan is to continue to support all sensible browsers (including safari, etc). But if you're using a Nintendo Wii or something equally unlikely we won't be guaranteeing anything...

Cheers,
F

springhill6

flibz wrote: »

Yeah, actually it does work on Safair, Opera, IE & Firefox for most users, but for some users we are getting errors at http request level (i.e. transport rather than application errors).

We're working on diagnosing the cause of the problem, but we don't yet have enough information to resolve it.

However, the plan is to continue to support all sensible browsers (including safari, etc). But if you're using a Nintendo Wii or something equally unlikely we won't be guaranteeing anything...

Cheers,
F

Yes, I can confirm it now works on Mac on 2 browsers, I tried Safari and Firefox, and hold down Command/Apple key instead of CTRL when sending to more than 1 user. I did receive call from Meteor yesterday enquiring if working yet, and they said they were working on it for the Mac.