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Do Eircom charge you for exceeding your cap?

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  • 03-11-2007 11:48am
    #1
    Wombatman
    Registered Users Posts: 3,337 ✭✭✭


    Guy at work says he has never been charged. Is this true?

    BTW where do you go to check your stats?


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Comments

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    #2
    thefinalstage
    Registered Users Posts: 3,502 ✭✭✭thefinalstage


    You don't get charged (yet) due to the fact that Eircoms records are screwed up.


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    #3
    ian_m
    Registered Users Posts: 1,322 ✭✭✭ian_m


    http://broadbandsupport.eircom.net/SRVS/CGI-BIN/WEBCGI.EXE/&/?St=48&E=0000000000055317327&K=6321&SXI=5&E=0000000000055317327&St=48&K=6321&SXI=5&case=8926&branch=4

    I don't think I've been charged for exceeding my cap and I went over a few times


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    #4
    SamandFrank
    Registered Users Posts: 94 ✭✭SamandFrank


    I've always gone over the limit sometimes double or triple the amount i was meant to download and i've never been charged anything extra and i've been with them for over two years now.


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    #5
    footfall
    Closed Accounts Posts: 36 ✭footfall


    When Eircom released there BB first i signed up from it straight away(few years ago now :rolleyes:)....I remember the very first month i doubled my download cap and they charged me.....an extra 150 quid on my phone bill :eek:.. ..... But looks like that may have changed now as most people seem to say they dont.


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    #6
    briantwin
    Registered Users Posts: 505 ✭✭✭briantwin


    Cant recall ever bein charged for exceeding my cap although i have heard horror stories.


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    #7
    Degag
    Registered Users Posts: 9,972 ✭✭✭Degag


    Hi, just a quick question on the same topic... i have an allowance of 5gb and it states
    A monthly data allowance of 5GB applies. Usage in excess of 5GB per month will be charged at 2c (VAT inc.) per MB.

    Now after checking i've found that i've "received" 7.6 gb.

    Does this mean that i have to pay an extra €52 this month? (2600mb * 0.02c)

    This is my first month with this provider so i'm not sure whether they charge or not for the extra usage, but i can only presume that they do.


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    #8
    thefinalstage
    Registered Users Posts: 3,502 ✭✭✭thefinalstage


    Tackle69 wrote: »
    Hi, just a quick question on the same topic... i have an allowance of 5gb and it states



    Now after checking i've found that i've "received" 7.6 gb.

    Does this mean that i have to pay an extra €52 this month? (2600mb * 0.02c)

    This is my first month with this provider so i'm not sure whether they charge or not for the extra usage, but i can only presume that they do.

    If its a 3g service, yes they do.


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    #9
    Mike...
    Registered Users Posts: 956 ✭✭✭Mike...


    Eircon not charge for something.....
    No chance....they will screw you for whatever they can get


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    #10
    briantwin
    Registered Users Posts: 505 ✭✭✭briantwin


    *mono* wrote: »
    Eircon not charge for something.....
    No chance....they will screw you for whatever they can get

    Jesus this never gets old...............
    I know people who have gone over their cap by literally 100gb with Eircom and they were not charged anything on their bill just advised that continued excess of that magnitude would result in billing. Just more prattle from someone who doesn't know what they're talking about!!


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    #11
    WellyJ
    Registered Users Posts: 2,420 ✭✭✭WellyJ


    *mono* wrote: »
    Eircon not charge for something.....
    No chance....they will screw you for whatever they can get

    I have had the Home Plus or equivalent since the month it first came out,

    I consistently break the cap with months of up to 400GB downloaded.

    And NO they do not charge. And they have never even contacted me about it.


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    #12
    Cabaal
    Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 28,490 Mod ✭✭✭✭Cabaal


    But they have the right to charge you, don't forget that :)

    As such you could any month now get a bill through the door and you#'ll only have yourself to blame. :D


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    #13
    WellyJ
    Registered Users Posts: 2,420 ✭✭✭WellyJ


    Cabaal wrote: »
    But they have the right to charge you, don't forget that :)

    As such you could any month now get a bill through the door and you#'ll only have yourself to blame. :D

    Yeh, been hearing that one for 4 years at this stage,

    If i had been a pussy from the start I would have lost out on around 20 Terabyte of downloads


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    #14
    Cabaal
    Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 28,490 Mod ✭✭✭✭Cabaal


    True but it could still happen. :D

    Anyway, these threads are getting old so I've added this to the FAQ :)
    http://www.boards.ie/vbulletin/showpost.php?p=54370309&postcount=3


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    #15
    WellyJ
    Registered Users Posts: 2,420 ✭✭✭WellyJ


    Cabaal wrote: »
    True but it could still happen. :D

    Anyway, these threads are getting old so I've added this to the FAQ :)
    http://www.boards.ie/vbulletin/showpost.php?p=54370309&postcount=3

    Yeh it could happen and i would be screwed :p

    But it would be very risky on Eircoms part, probably 90% of their customers would change ISP if they decide to start charging now.


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    #16
    Cabaal
    Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 28,490 Mod ✭✭✭✭Cabaal


    WellyJ wrote: »
    But it would be very risky on Eircoms part, probably 90% of their customers would change ISP if they decide to start charging now.

    True if there was other options but there isn't and Eircom know that :)

    With the exception of some LLU and cable providers practically all other ISP's run off of Eircom Bit-stream resold Broadband and also have caps as part of there packages :)

    So you've no-where to run :cool:


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    #17
    WellyJ
    Registered Users Posts: 2,420 ✭✭✭WellyJ


    Cabaal wrote: »
    True if there was other options but there isn't and Eircom know that :)

    With the exception of some LLU and cable providers practically all other ISP's run off of Eircom Bit-stream resold Broadband and also have caps as part of there packages :)

    So you've no-where to run :cool:

    Well in my case I would be straight to Smart,

    Who are apparently pretty good now.


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    #18
    BaconZombie
    Registered Users Posts: 8,813 ✭✭✭BaconZombie


    They don't and will not in the near future..... ;
    The main reason is the cost of monitoring, reporting and back charging. And I know this from both there PFY's, Beancounters and Management and not just hearsay....


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    #19
    Kinetic^
    Closed Accounts Posts: 13,249 ✭✭✭✭Kinetic^


    WellyJ wrote: »
    I have had the Home Plus or equivalent since the month it first came out,

    I consistently break the cap with months of up to 400GB downloaded.

    And NO they do not charge. And they have never even contacted me about it.

    Yeah I'm the same and haven't been charged.


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    #20
    ian_m
    Registered Users Posts: 1,322 ✭✭✭ian_m


    WellyJ wrote: »
    I have had the Home Plus or equivalent since the month it first came out,

    I consistently break the cap with months of up to 400GB downloaded.

    And NO they do not charge. And they have never even contacted me about it.

    Thats some amount of downloading.


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    #21
    AlmightyCushion
    Moderators, Education Moderators, Technology & Internet Moderators Posts: 35,078 Mod ✭✭✭✭AlmightyCushion


    WellyJ wrote: »
    Well in my case I would be straight to Smart,

    Who are apparently pretty good now.

    Why haven't you switched to smart already? Better speeds then eircom, uncontended, no download limit.


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    #22
    WellyJ
    Registered Users Posts: 2,420 ✭✭✭WellyJ


    AlmightyCushion wrote: »
    Why haven't you switched to smart already? Better speeds then eircom, uncontended, no download limit.

    Because the speed is plenty enough for me at the moment, I never suffer from contention, and essentially there are no download limits.

    I may in the future though.


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    #23
    thefinalstage
    Registered Users Posts: 3,502 ✭✭✭thefinalstage


    WellyJ wrote: »
    Because the speed is plenty enough for me at the moment, I never suffer from contention, and essentially there are no download limits.

    I may in the future though.

    You sir are a drone. You have what many people want and won't switch?


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    #24
    WellyJ
    Registered Users Posts: 2,420 ✭✭✭WellyJ


    thelastangryman wrote: »
    You sir are a drone. You have what many people want and won't switch?

    What?


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    #25
    machiavellianme
    Registered Users Posts: 12,559 ✭✭✭✭machiavellianme


    How can you possibly be downloading 400GB a month?


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    #26
    WellyJ
    Registered Users Posts: 2,420 ✭✭✭WellyJ


    machiavellianme wrote: »
    How can you possibly be downloading 400GB a month?

    Well that was a one off, usually its around 160GB


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    #27
    AlmightyCushion
    Moderators, Education Moderators, Technology & Internet Moderators Posts: 35,078 Mod ✭✭✭✭AlmightyCushion


    WellyJ wrote: »
    What?

    He's talking about access to smart. You can switch to smart like many here would but can't and you choose not too.


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    #28
    WellyJ
    Registered Users Posts: 2,420 ✭✭✭WellyJ


    AlmightyCushion wrote: »
    He's talking about access to smart. You can switch to smart like many here would but can't and you choose not too.

    Well I am currently renting and i'm not willing to take on a new 12 month contract unless i really have to.

    And again I will stress that there is no real benefit in me changing to Smart.

    3mb/s is fine for me and I get great ping for gaming.

    Everything else Smart offer other than higher speed, I get with Eircom.


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    #29
    AlmightyCushion
    Moderators, Education Moderators, Technology & Internet Moderators Posts: 35,078 Mod ✭✭✭✭AlmightyCushion


    WellyJ wrote: »
    Well I am currently renting and i'm not willing to take on a new 12 month contract unless i really have to.

    And again I will stress that there is no real benefit in me changing to Smart.

    3mb/s is fine for me and I get great ping for gaming.

    Everything else Smart offer other than higher speed, I get with Eircom.

    3meg smart is €15 a month. 3meg eircom is nearly €50 a month.


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    #30
    WellyJ
    Registered Users Posts: 2,420 ✭✭✭WellyJ


    AlmightyCushion wrote: »
    3meg smart is €15 a month. 3meg eircom is nearly €50 a month.

    Ok say I want to go for the 7mb package with Smart then,

    Can i get out of my Eircom contract?

    Only been at this address for 4 months


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    #31
    AlmightyCushion
    Moderators, Education Moderators, Technology & Internet Moderators Posts: 35,078 Mod ✭✭✭✭AlmightyCushion


    WellyJ wrote: »
    Ok say I want to go for the 7mb package with Smart then,

    Can i get out of my Eircom contract?

    Only been at this address for 4 months

    I don't know but I will be looking into it soon. I have to convince my mum to move to smart. She doesn't like the idea of leaving eircom.


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