returning a xbox to microsoft

j0e

a friend of a friends xbox died 3 red lights of death he couldnt be arsed sending it back to get a new one, is it worth me buying his broken one and chancing my arm to get it replaced?If so what do I need to send away?

mcgovern

You just need the serial number on the back.
I'd ring them up and see if they will fix it (they should do) before buying

Slippin Jimmy

mcgovern wrote: »

You just need the serial number on the back.
I'd ring them up and see if they will fix it (they should do) before buying

Yeah that would be the best thing to do. Just make sure you have the serial number on hand as they might ask you for it, also is it still under warentee?

Varkov

Was just wondering the same thing. Do you need a store receipt with it?

kin9pin

You don't need a receipt, just give them a ring and have the serial number handy. They'll take some details, including email address, and you'll get a link emailed to you with instructions and a UPS shipping label. I got mine back within 2 weeks, although I was told 6 weeks so went out and bought an Elite in the meantime :S.
Can't really understand why your mate wants to throw away money for the sake of a 5 minute call, UPS will even collect the box from you.

Here's the number to ring:

1 800 509 186

or +353 12420758 from a mobile phone

super_furry

Damn disc drive just crapped out. Made a loud grinding noise and now it won't read anything, gonna have to see if they'll take it back because I think it's more than a year since I got the console.