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Fair Play to Meteor

Kintarō Hattori · 2007-11-05 12:01:56

I just posted about my girlfriend losing her phone here on After Hours. We had to get the sim blocked and a new one for the spare phone that was lying around. I was fully expecting to pay for this service but I was nicely surprised when I was told there was no charge. I know some of you will say that it's just good…

05-11-2007 1:01pm

#1

Kintarō Hattori

Registered Users, Registered Users 2 Posts: 15,008 ✭✭✭✭

Join Date: May 2001

Posts: 13730

I just posted about my girlfriend losing her phone here on After Hours. We had to get the sim blocked and a new one for the spare phone that was lying around.
I was fully expecting to pay for this service but I was nicely surprised when I was told there was no charge. I know some of you will say that it's just good customer service but we lost the phone ourselves and while I'm BillPay she's Pay As You Go and I had fully expected to pay for a new sim, which incidently came with €5 credit.

So fair play to them. I reckon I'll have to fire them off an email or I might get some hand writing practice in and fire them off a quick note!

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Comments

#2 05-11-2007 2:50pm

Tree

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First sim is free, you'll have to pay for replacements after that afair

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#3 05-11-2007 7:52pm

Random

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It's nice when companys do what they can to hang on to you. It is pretty standard across the networks though.

Fiver credit though? nice

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#4 06-11-2007 12:22am

[Deleted User]
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My phone was stolen in February 2006 and they charged me €7.50 for a new SIM.

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