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Fridge replace under warranty. New warranty?

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  • 14-11-2007 10:43pm
    #1
    scargill
    Registered Users Posts: 1,679 ✭✭✭


    I got a fridge replaced under warranty with DID/Zanussi. The fridge packed in about 1 month before the warranty ran out (makes a change from it running out the day after!!).

    They tried repairing it but had no joy so they gave me a new one.

    Just wondering if there is there a warranty on the NEW fridge? If it packs in in 6 months time do I just have to get it repaired/replaced at my own expense ?

    Young lad in the shop was a bit vague about it.

    Thanks.


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    #2
    10-10-20
    Registered Users Posts: 7,155 ✭✭✭10-10-20


    As far as I know, it's for 12 months on replacement parts.
    I'm getting a part replaced on my boiler on the statuary requirement.


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    #3
    chrislad
    Registered Users Posts: 8,324 ✭✭✭chrislad


    90 days or the remaninder of the existing warranty, whichever is longer.


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    #4
    miju
    Banned (with Prison Access) Posts: 8,486 ✭✭✭miju


    this seems to be a bit of a grey area and wholely dependent on the companies policies from my experience. however, i do remember seeing some EU legislation on this before (which i've been trying to dig up ever since)

    on a personal experience when i used to work in Hotpoint any appliance that was replaced (if it was 1 day old or 4 years old) be it washing machine or fridge was given a completely new warranty which was 1 year parts / labour and another 4 year parts


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    #5
    scargill
    Registered Users Posts: 1,679 ✭✭✭scargill


    I can see why the guy in the shop was a bit vague now!

    I'm going to ring Zanussi/Electrolux and directly and see what they say. I'll post it when I find out.


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    #6
    miju
    Banned (with Prison Access) Posts: 8,486 ✭✭✭miju


    and luck finding out?


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    #7
    scargill
    Registered Users Posts: 1,679 ✭✭✭scargill


    Rang Zanussi/Electrolux directly and they say that I have another full 2 years manufacturer warranty from date of the delivery of the replacement fridge.

    I registered my details with them and the model/serial number of the fridge.

    The warranty covers parts and labour.

    Seems very reasonable to me !


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    #8
    dudara
    Registered Users Posts: 33,518 ✭✭✭✭dudara


    That's good service from Zanussi / Electrolux.


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