SSL Problem with IE

sham69

All,
Trying to logon to a website (for testing) that we have setup in our job.
I can access the site when SSL is not on and I can access the site on Firefox with no problem. My work colleague can access it on IE with SSL on with no problems. We have tried all the usual stuff, can ping the machine, my host file is setup ok and exceptions setup in IE ok aswell.
I have tried everything but it seems like the browser cannot even get out to the site (no request when logging turned on.
Any ideas.?
Thanks
Sham

sham69

Anyone?
I have had 5 senior technicians look at this and they are lost.
Could be a pint in it....

FindingNemo

sham69 wrote: »

All,
Trying to logon to a website (for testing) that we have setup in our job.
I can access the site when SSL is not on and I can access the site on Firefox with no problem. My work colleague can access it on IE with SSL on with no problems. We have tried all the usual stuff, can ping the machine, my host file is setup ok and exceptions setup in IE ok aswell.
I have tried everything but it seems like the browser cannot even get out to the site (no request when logging turned on.
Any ideas.?
Thanks
Sham

is it page can't be displayed or unauthorized or .. ?

Is there anything recorded in the eventviewer ?

Capt'n Midnight

are you all using the same version of IE ?
have you reset settings in IE / tried a different profile on same machine / emptied cache ?
same proxy settings ?
is it setup in trusted sites / tick box for https ?
add ons
phishing filter / popup blocker

pity IE isn't a standalone app - trouble shooting would be sooooo easy - just run copy in the other folder


do you have any software running they don't especially firewall / vpn ?

sham69

Tried all of the above.
Had a tech turn loggin on and there isnt even a request going to the site?
Working fine in Firefox and in IE with out SSL (if I disable SSL).
Nothing really different on my machine than everyone elses but I seem to be the only one that can't access it?
Everybody has more or less given up and I have to test from a different desk and machine.

Nothing in event viewer and page cannot be displayed is showing..>
Thanks for the advice so far.

sham69

Forgot to say, upgraded to IE 7 from 6 and it still doesnt work.....
Would uninstalling and re-installing help?

sham69

Sorry also forgot to say that I can access another SSL site that runs on the same box with no problems.

FindingNemo

have you checked on the webserver under directory securty,
if there are any restrictions to IP Addresses ?

in IE, do you have all SSLs enabled, if you go to Tools, options, advanced,
make sure ssl1.0 2, and 3 are enabled.

FindingNemo

I'd imagine it's the SSL problem in your IE settings as I mentioned earlier,

also check if you can telnet onto the port

telnet machinename 443

Ginger

Install Fiddler (http://www.fiddlertool.com/fiddler/) and use it to see if you can connect to the server and what requests are coming back in the header information. You will also port info and authentication methods as well.

Also are you guys going through an authenticated proxy and if so are you in a different group or have different rights than someone else.

Another check is to see if you have any personal firewall software, if its turned on, turn it off while you are checking to ensure that it is not blocking the information.

Is the webserver machine on a local network? You can access it on port 80 but not on 443 (and its just you having this issue?)

And can you also tell me what zone this is in according to IE when you are looking at it. You will see it down on the right hand corner. This will tell us what security settings to look at as well. Should something like Internet, Intranet, Trusted and Restricted

sham69

Thanks guys for all the help and patience.
Here is what I have so far.
I can telnet to the port ok.
No personal firewall used.
Going through Auth Proxy same as everyone else.
It seems to be just me having issue (3 other people tested and got to site ok)
It seems to be saying "Internet" in bottom right of screen even though I have it set for intranet, i.e Host file and exceptions set properly as per other people.
Gonna try fiddler now and see what I get.
Thanks again.
Sham.