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Bundling of Products

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  • 01-12-2007 12:17pm
    #1
    muletide
    Registered Users Posts: 1,506 ✭✭✭


    Just a query,

    I am in the middle of trying to buy a Sony Bravia KDL 32D3000.

    I have been dealing with the Sony Centre in Liffey Valley.

    They have one for 1299 with a TV stand and DVD recorder

    However I was told that it could be sold seperatly for around €1100 ( quoted two different prices in two different phone calls with sales reps €1100 and €1199).

    So went up this morning ready to pay and was told that I had to buy the TV stand and recorder in order to get the TV.

    Me: I dont need them

    Sales Rep: we cant sell you the TV on its own

    Me: I do not want a stand or recorder.

    Sales Rep. Can't have the TV so

    Me. So I will just go somewhere else so with my €1199, will I?

    Sales Rep: Grand, Good Luck.

    Just two Q's

    1. Is this legal - to force you to buy Bundles ?

    2. If you were the franchise manager who ran this store how would you feel that one of your staff just let €1200 walk out the door?


Comments

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    #2
    hshortt
    Closed Accounts Posts: 1,587 ✭✭✭hshortt


    Don't know about the legality, but it's very common practice. Even on game consoles, you can't just buy the console, bundles are being forced on the consumer making you buy the package.

    Fair play to you for voting with your feet.

    Cheers


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    #3
    Cabaal
    Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 28,497 Mod ✭✭✭✭Cabaal


    Its legal I can imagine but still maybe worth talking to store manager

    You were right to vote with your feet


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    #4
    Guy:Incognito
    Registered Users Posts: 38,247 ✭✭✭✭Guy:Incognito


    Course it's legal. If they want to bundle it with a donkey (assuming all legal requirments for selling donkeys are met) they can. No one is forcing you to buy it. Maybe they dont want to be lumbered with lots of stands. Certain tv's come with stands and are made for that modle or a couple of models. Is is the fitted sony stand or a generic one? At the end of the day, if somewhere else will sell you the tv without a stand, go there.


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    #5
    muletide
    Registered Users Posts: 1,506 ✭✭✭muletide


    Hshortt and Cabaal Thanks for the replies.

    Stekelly: It was a simple Q whats with the rant. No need for your childish donkey example


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