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Your best and worst customer service experiences [rant & praise]

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    #482
    MagicMarker
    Banned (with Prison Access) Posts: 32,865 ✭✭✭✭MagicMarker


    EcoGirl wrote: »
    To all the people who gave me grief about the horrible ads on SKY:

    I take your point about the ads being different at different times regardless of the programmes; I didn't think of that.

    BUT ...

    my point remains that we were watching the Documentary Channel, educational programmes, and they were showing ads for the Crime Channel which were pretty gruesome stuff. I didn't want to be exposed to that stuff myself; I wouldn't watch the Crime Channel myself and I don't need to see their ads,
    and of course I need to know my child won't be exposed to pretty horrible stuff like that during totally innocuous programmes (it was a documentary about Jupiter if I recall; could hardly be more innocent).

    Either I'm not explaining myself right, or you're not getting it, but it wasn't over-reacting in any way.
    I don't think you're getting it.

    9pm = watershed. Anything after is fair game, that's the whole point the watershed. Like someone else said in the thread, 10 year olds are usually in bed by that stage. I know when i was ten my bedtime was 8pm. Then again when i was 10 i was allowed watch any kind of movie i wanted to.


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    #483
    AnonoBoy
    Closed Accounts Posts: 22,559 ✭✭✭✭AnonoBoy


    EcoGirl wrote: »
    To all the people who gave me grief about the horrible ads on SKY:

    I take your point about the ads being different at different times regardless of the programmes; I didn't think of that.

    BUT ...

    my point remains that we were watching the Documentary Channel, educational programmes, and they were showing ads for the Crime Channel which were pretty gruesome stuff. I didn't want to be exposed to that stuff myself; I wouldn't watch the Crime Channel myself and I don't need to see their ads,
    and of course I need to know my child won't be exposed to pretty horrible stuff like that during totally innocuous programmes (it was a documentary about Jupiter if I recall; could hardly be more innocent).

    Either I'm not explaining myself right, or you're not getting it, but it wasn't over-reacting in any way.

    Yeah if you let your ten year old stay up watching TV after 9 o'clock then you only really have yourself to blame.


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    #484
    Jay P
    Registered Users Posts: 4,944 ✭✭✭Jay P


    Mackie D's or any of that sh1te. Except Subway cos of meatball day :D
    It's all total, muck!

    I'm sure there's other stuff too. I'll be back.


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    #485
    thelordofcheese
    Closed Accounts Posts: 4,368 ✭✭✭thelordofcheese


    EcoGirl wrote: »
    Either I'm not explaining myself right, or you're not getting it, but it wasn't over-reacting in any way.

    Yes you are.

    You'd already said that you hated giving your money to sky for reasons unknown, this percieved injustice of them showing adverts for another one of their channels (ohh the huge manatee!) is just a pretence at having a legitimate complaint so that when people ask you why you cancled you can go on about how they showed this terrible ad when your child was watching! Ohh those bastards, you were so right! Good for you standing up to the big bad televison companies!

    Now, if you'll excuse me i'm off to register with NTL, go eat at maccy D's, then i have to buy some hardware from PC world before going back with irish ferries. And it will be glorious!


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    #486
    Mitch Connor
    Registered Users Posts: 45,847 ✭✭✭✭Mitch Connor


    I don't go to TGI's anymore. Loved the place, but they don't don't my favourite meal anymore, so i have no reason to ever go back.


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    #487
    norrie rugger
    Closed Accounts Posts: 5,656 ✭✭✭norrie rugger


    MagicMarker wrote: »
    Wow, you're old... :D All i was concerned about in 1984 was some woman shoving tits in my face.


    Please tell me that someone has already said this

    What has changed in 24 years?


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    #488
    Degsy
    Banned (with Prison Access) Posts: 16,397 ✭✭✭✭Degsy


    Mizzoni's Pizza.
    They used to have all sorts of great meal deals like two for the price of one,second meal free and they accepted thier competitors vouchers.
    They've since got rid of all that and seem to ramp the price up every couple of months in spite of the fact that a pizza is only a ball of flour and some toppings.
    Once when the delivery guy told me the price had gone up(by ten%) i asked him were they paying him extra?Were they arse!
    Greedy shower of bastards and yer man mizzoni owns property all over dublin.


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    #489
    thelordofcheese
    Closed Accounts Posts: 4,368 ✭✭✭thelordofcheese


    Degsy wrote: »
    Mizzoni's Pizza.
    They used to have all sorts of great meal deals like two for the price of one,second meal free and they accepted thier competitors vouchers.
    They've since got rid of all that and seem to ramp the price up every couple of months in spite of the fact that a pizza is only a ball of flour and some toppings.
    Once when the delivery guy told me the price had gone up(by ten%) i asked him were they paying him extra?Were they arse!
    Greedy shower of bastards and yer man mizzoni owns property all over dublin.

    I'm now convinced you just forrage for food in bins around dublin. Seeing as you have an issue with everything, it's the only possible explanation.


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    #490
    norrie rugger
    Closed Accounts Posts: 5,656 ✭✭✭norrie rugger


    Dades wrote: »
    Carphone Warehouse - the most incompetent crowd I've ever has the displeasure to deal with.

    Point blank refuse to deal with them any more myself


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    #491
    Burial
    Registered Users Posts: 817 ✭✭✭Burial


    I have loads of friends who hate sky yet still get it... They always complain that nothing is on, or the same thing is on all the time...


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    #492
    Burial
    Registered Users Posts: 817 ✭✭✭Burial


    Oh, Vivo are a crowd I wouldn't buy from. They made my brother clean-up stuff he didn't knock because the employees were too lazy to do it, and found him near the items so they blamed him!


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    #493
    grahamo
    Registered Users Posts: 761 ✭✭✭grahamo


    Carlsberg. just cos they sponsor Liverpool. LFC will never get a penny of my hard earned!! :D


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    #494
    Burial
    Registered Users Posts: 817 ✭✭✭Burial


    They'll still get your money regardless...


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    #495
    GeorgeCostanza
    Registered Users Posts: 135 ✭✭GeorgeCostanza


    jdivision wrote: »
    Got food poisoning in Cafe Bar Deli so won't go back, pubs that I think are a ripoff I won't go to, would never eat in the Radisson in Galway again after the last meal I had there, had a crap experience in the Brooklodge hotel in Wicklow too and wouldn't stay there again - they said we couldn't have our rooms because you know we had a wedding on yesterday (well guess what I'm going to one today), they checked us in though without giving us roomkeys and then a few hours later said they were going to give the rooms to other people because we hadn't checked in. Idiots.

    +1

    I'll never eat in Cafe Bar Deli (grafton street) again either. Some idiot waiter dropped a dish of ketchup on the floor and a load of it got on my jeans. No apology from the manager who was standing right there. When paying at the till I asked for the manager and made my complaint, she refused to acknowledge that I had been inconvenienced, claiming she couldn't see any ketchup on my jeans, just the wet marks where I had cleaned it with a stinking dish cloth. I gave up eventually, asked for my change and told her that if she represented the very best of Cafe Bar Deli's talent, god help the owner. Never again.


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    #496
    r3nu4l
    Registered Users Posts: 17,399 ✭✭✭✭r3nu4l


    thelordofcheese wrote: »
    I'm now convinced you just forrage for food in bins around dublin. Seeing as you have an issue with everything, it's the only possible explanation.

    ...and I'm convinced that you just trawl threads on boards.ie to find issue with other posters :D :pac: At least 3 so far in this thread! :pac:


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    #497
    AnonoBoy
    Closed Accounts Posts: 22,559 ✭✭✭✭AnonoBoy


    Burial wrote: »
    Oh, Vivo are a crowd I wouldn't buy from. They made my brother clean-up stuff he didn't knock because the employees were too lazy to do it, and found him near the items so they blamed him!

    How did they make your brother clean it up. Couldn't he just have refused and left the shop?


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    #498
    citytillidie
    Registered Users Posts: 22,165 ✭✭✭✭citytillidie


    Would never buy the Sun newspaper

    ******



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    #499
    Slow Motion
    Closed Accounts Posts: 3,831 ✭✭✭Slow Motion


    citytillidie wrote: »
    Would never buy the Sun newspaper

    Oxymoron right there!


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    #500
    Burial
    Registered Users Posts: 817 ✭✭✭Burial


    AnonoBoy wrote: »
    How did they make your brother clean it up. Couldn't he just have refused and left the shop?

    They were going to ring the guards and charge him for the stuff and ban him from the store unless he cleaned it up. So rather then avoid hassle, he cleaned it up and now their business has dropped, but they'll never go bust. They're right beside a school...


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    #501
    JaneyMc
    Closed Accounts Posts: 1,420 ✭✭✭JaneyMc


    Meteor. I was with them for years, the service was fine, but when something went wrong, their customer service was appalling. I think the worst thing they ever done was when they messed up the last time, they apologised and gave me €20 courtesy credit. Theytook it back the next day, and I never got an explanation. I changed network the next day.


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    #502
    ncmc
    Registered Users Posts: 4,852 ✭✭✭ncmc


    shenanigans1982 wrote: »
    U.S Airways....used them once and after the flight the captain made an announcment asking passengers to clean up around their seat area due to cutbacks in the company. I would never leave any area I was sitting in full of rubbish (other than fast food places) but asking people to clean up around their seats is a joke.

    You wouldn't use US Airways again because you were asked to put your rubbish in a bin before leaving? (they go round with a bag, it's not like to have to exert much effort). That's just crazy, the reality is that US Airways are a low cost airline, they advertise as much, you should expect a no frills service. If throwing my rubbish in a bin gets me cheaper flights then I'm all for it.

    Saying you'd boycott an airline for such a small thing seems ludicrous to me, what if they were €200 cheaper than the competition?

    Anyway, what would I know, I'm an awful hypocrite, I'm forever boycotting places (e.g. Monsoon, Clarks) but the minute I see something cheap in the window, I'm in like a shot!


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    #503
    thelordofcheese
    Closed Accounts Posts: 4,368 ✭✭✭thelordofcheese


    r3nu4l wrote: »
    ...and I'm convinced that you just trawl threads on boards.ie to find issue with other posters :D :pac: At least 3 so far in this thread! :pac:

    It's a slow day at work, what can i say?


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    #504
    ScumLord
    Registered Users Posts: 28,789 ✭✭✭✭ScumLord


    Burial wrote: »
    They were going to ring the guards and charge him for the stuff and ban him from the store unless he cleaned it up. So rather then avoid hassle, he cleaned it up and now their business has dropped,
    Did they ask him to pick that up too?


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    #505
    Burial
    Registered Users Posts: 817 ✭✭✭Burial


    My experiences have always been, complain about anything and get ten euro free credit for two months. They never gave me twenty of my eight free credit so I complained and they gave me forty!!! Though when I needed to switch to free calls for life, it was extremely hard! Couldn't do it online, and on customer service they were a pain and always kept asking me for my pin because they were trying to log into the Meteor site. I told them I'm not an idiot and that I tried that, and I couldn't do. She refused to do anythign so I gave them my pin (Which I'm not happy about) then she said oh yea can't do anything here, and gave me a number with which I could change my price plan. Only thing I have to complain about really. Oh they also tricked my sister into getting bill-pay though it was kind've her fault...


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    #506
    dsmythy
    Registered Users Posts: 10,517 ✭✭✭✭dsmythy


    Burial wrote: »
    They were going to ring the guards and charge him for the stuff and ban him from the store unless he cleaned it up. So rather then avoid hassle, he cleaned it up and now their business has dropped, but they'll never go bust. They're right beside a school...

    I'm sure he could of left and been proven innocent by cctv. Unless of course he did knock them over...


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    #507
    Burial
    Registered Users Posts: 817 ✭✭✭Burial


    dsmythy wrote: »
    I'm sure he could of left and been proven innocent by cctv. Unless of course he did knock them over...


    Well, just waiting for the guards to arrive or doing a really bad job of cleaning and leaving. He chose the non-hassle option. We slag him to this day over it!


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    #508
    Ardent
    Registered Users Posts: 5,290 ✭✭✭Ardent


    Eircom - Gangsters, always have been, always will be. Their broadband ads grate with me in particular.

    Sunday Independent - Tabloidy sh*te written by muppet "journalists" such as Brendan O'Connor

    The Sunday World - Amanda Brunker

    The Sun - That "Scum" headline

    Innocent smooties - Rip off

    "This Water" drinks- Rip off

    Sony products - Rip off

    Irish Ferries - Scumbags for the way they shafted their staff and the tax-payer had to provide the redundancy payments!

    RyanAir - Their extreme low cost practices make me feel unsafe

    iPhone/iPod/anything Apple - Fisher Price for adults

    RTE - For letting Beverly Copper Flynn off the hook coz Berties told them to - you'll never get another license fee off me you bastids.


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    #509
    Degsy
    Banned (with Prison Access) Posts: 16,397 ✭✭✭✭Degsy


    Should have told them to go ahead and ring the guards.
    I'd really like to see what they're gonna say to the cops when they respond to the emergency call to see a load of ketchup on the floor.
    That place is a dump anyway.I got some sort of lamb pizza in there and it was a pile of sludge with some mince in it.


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    #510
    [Deleted User]
    Posts: 50,630 ✭✭✭✭ [Deleted User]


    he wouldn't have had to wait for the guards, they couldn't make him stay in the shop - that's kidnapping !!!!


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    #511
    TorresDaLegend
    Registered Users Posts: 74 ✭✭TorresDaLegend


    The s*n newspaper

    For the complete utter ****e they spewed out after the Hillsbrough disaster.

    "The Truth
    -They urinated on officers,
    -They stole from the dead"

    Directed at pool supporters who had just seen their loved ones crushed to death and then the scum comes out with this ****ing ****.

    Kelvin McKenzie was the editor.He made a phone call to the chairman of liverpool at the time and apologised but the chairman basically told him to **** off or have on the front page:

    "The Truth,
    We lied"

    He never did that and now they sell something like only 30,000 copies in the city of Liverpool.Obviously the everton fans are only buying it for page 3.


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