Your best and worst customer service experiences [rant & praise]

Nehaxak · 15-10-2008 10:06pm

Go on then, one more...

Centra on Camden St in Dublin - EVERYTHING on their shelves is overpriced.
However there is a Tesco's almost next door to it and their prices can sometimes be almost half the price of Centra's.
Examples -

Apple Lattice (simple little pastry)
Centra charge 1.42 each
Tesco's charge 54c each

Same fcking cake pastry !

Large Yop drink
Centra charge 1.99 each
Tesco's charge 1.54 each

Picnic chocolate bar
Centra charge 99c
Tesco charge 62c

Large Bottle of Coke
Centra charge 1.99 for a 1.5Ltr
Tesco Charge 1.59 for a 1.5ltr and deals on their 2 x 2ltr bottles all the time.

Really like, that's just effing rediculous !
Centra also never give receipts, which I always find dubious at best.

yoyo · 15-10-2008 10:14pm

Nehaxak wrote: »

Go on then, one more...

Centra on Camden St in Dublin - EVERYTHING on their shelves is overpriced.
However there is a Tesco's almost next door to it and their prices can sometimes be almost half the price of Centra's.
Examples -

Apple Lattice (simple little pastry)
Centra charge 1.42 each
Tesco's charge 54c each

Same fcking cake pastry !

Large Yop drink
Centra charge 1.99 each
Tesco's charge 1.54 each

Picnic chocolate bar
Centra charge 99c
Tesco charge 62c

Large Bottle of Coke
Centra charge 1.99 for a 1.5Ltr
Tesco Charge 1.59 for a 1.5ltr and deals on their 2 x 2ltr bottles all the time.

Really like, that's just effing rediculous !
Centra also never give receipts, which I always find dubious at best.

Is it called Fresh now man?

Nick

stek · 15-10-2008 10:21pm

Acacia wrote: »

People can still give good service on crappy minimum wage jobs. In cases like this, it's usually bad management and a lack of decent training that results in bad service.

+1, theres also a responsibility on staff to make a bit more of an effort especially in customer service! Is ireland not paying one of the higest minimum wages in europe?,
My Ma works her heart out in a school canteen for this kind of money!

Acacia · 15-10-2008 10:58pm

stek wrote: »

+1, theres also a responsibility on staff to make a bit more of an effort especially in customer service! Is ireland not paying one of the higest minimum wages in europe?,
My Ma works her heart out in a school canteen for this kind of money!

I agree, fair play to your ma. Just because it's a 'crappy minimum wage' job
( to quote the other poster) it doesn't mean it's less important than any other job, or that you don't have to put as much effort in. As I said, if the employee responds with ''Let me ask with my manager'' when you ask a simple question, chances are he hasn't been trained properly or it's down to poor management. In my experience, anyway.

The_B_Man · 16-10-2008 5:27am

McD's. Got threatened with court by them...backstards!

havent eaten there in years. not missing anything anyway. their food is flavourless!!

brendansmith · 16-10-2008 5:34am

Get this lads, went into a shop one time, 20 jonny blue i say to yourman behind the counter.

Get this lad, he stands up on the counter and proceeds to pi$$ on my face!!!:eek::eek:

Needless to say, didnt go back again for a while!

minidazzler · 16-10-2008 5:42am

The_B_Man wrote: »

McD's. Got threatened with court by them...backstards!

havent eaten there in years. not missing anything anyway. their food is flavourless!!

How do you know it hasn't changed!!!:D:D:D

I hate McD's but go there at least 2 times a week!!!

I am never goin to Tom Barry's pub in Cork again, I got turned away one night by the Barmaid with no reason at all.

The_B_Man · 16-10-2008 5:54am

I bet u were oogling her bewbs! Admit it, ya big drunk!

minidazzler · 16-10-2008 6:07am

The_B_Man wrote: »

I bet u were oogling her bewbs! Admit it, ya big drunk!

Hadn't even looked at her at this stage was just wavin to my buddy...

...had a look on my way out, TOP quality, at least 30C

phantom_lord · 16-10-2008 6:19am

Summerjones wrote: »

Have always had Nokia phones as has everyone in my family, never any problems. My brother tried to kill his many times and it always came back to life.

yeah same

javaboy · 16-10-2008 8:33am

BroomBurner wrote: »

Nokia - built to last a year, count yourself lucky if yours is longer lasting

Can I count myself lucky for the 3330, the 3410, the 6210, the 6310, the 3200, the E50, the 6300, the N80 and the 3210 that me and my family have had that have never had any problems?

I don't know what the hell people do to their Nokias tbh. I know loads of people who say the same thing as you about their phones.

Dudess · 19-10-2008 2:20am

jdivision wrote: »

Got food poisoning in Cafe Bar Deli

Me too, in the Cork one - three times. I know... once should have been enough. Well twice maybe, but yeah, a third time - my choice.

eVeNtInE · 19-10-2008 2:23am

This post has been deleted.

Slidey · 19-10-2008 2:42am

eVeNtInE wrote: »

This post has been deleted.

Probably does "but you noooooo like, its soooo tasty boy"

eVeNtInE · 19-10-2008 2:50am

This post has been deleted.

barnicles · 19-10-2008 10:34pm

This Is on its way to becoming bigger than the rant and rave thread in CI

June2008 · 21-10-2008 2:20pm

Notorious wrote: »

Since public houses are game; the UCD student bar. Bought a round of 4 drinks, and as we all started drinking, two of my mates saw chewing gum inside their reused plastic pint cups, right down at the bottom (not to mention the beer was flat too). So I went up with the two of them, and showed the barman both pints. He accused me of sticking the gum to the bottom and would only give us two half pints of the cheapest beer in the place as a replacement.

Also Esso in Greystones for messing up my car and being difficult about it, even though they were obviously at fault for the trouble.

I agree with the Student Bar, Went in for lunch one day with my bf who had a bad cold. He sneezed and stuffed his tissue into one of the plastic cups thinking it was going to be thrown away...BUT...saw the manager take out the tissue and proceed to refill the plastic cup!!! disgusting

AnonoBoy · 21-10-2008 2:39pm

The_B_Man wrote: »

McD's. Got threatened with court by them...backstards!

Go on - tell us why. I'm dying to hear why McDonald's tried to bring you to court.

lee_arama · 21-10-2008 2:41pm

Didn't someone mention GameStop on Liffey St? Was in there on Saturday and by god weren't they just absolutely worthless...

Quick stop up to Stevie's Green and got what we wanted, no fuss, all good.

AnonoBoy · 21-10-2008 2:49pm

lee_arama wrote: »

Didn't someone mention GameStop on Liffey St? Was in there on Saturday and by god weren't they just absolutely worthless...

Quick stop up to Stevie's Green and got what we wanted, no fuss, all good.

Boring. Give us details - we want urination in drinks, feces in burgers, jizz in milkshakes, staff giving you the finger, telling you your mother's a whore - them kinda stories.

lee_arama · 21-10-2008 2:51pm

Well when GameStop start serving consumable items I'm quite sure Liffey St will oblige with all the usual *extras* in your food...

Hitchhiker's Guide to... · 27-10-2008 6:17pm

know its got a lot of complaints from seller's but i'm liking the new changes to ebay from the point of view of a buyer. fed up with being ripped off for ridiculous postage charges

Fighting Irish · 27-10-2008 8:03pm

Roundtower2 wrote: »

know its got a lot of complaints from seller's but i'm liking the new changes to ebay from the point of view of a buyer. fed up with being ripped off for ridiculous postage charges

:rolleyes:

first of all, you know how much it is before you buy
secondly, big postage costs is a way for the seller to stop ebay from getting a bigger percentage of their money

if they lower postage, the seller will have to raise the price so you'll end up paying the same if not more

cock robin · 29-10-2008 10:57pm

Sky

Poor
Eircom

Sh1te
Vodafone

Appalling
Ianrod Eireann

Dangerous
Gardai

Tossers
HSE

Lethal
Fianna Fail-Cnuts

Saint_Mel · 30-10-2008 10:31am

I was in a Glorias Jeans coffee shop in Athlone over the weekend and ordered a black and a white coffee ... girl behind the counter then asked me if I wanted milk in the black coffee!

TequilaMockingBird · 31-10-2008 1:08am

Meteor - O'Connoll St - Sligo.

Avoid small guy with lots of jewellery. Arrogant jobsworth.

kazzer · 06-11-2008 8:17pm

02.

It's official. This 'service' will bring you to tears. The sites uptime is around 60% I'd say from personal experience. To think that someone is actually getting paid to design/maintain this crap! A monkey, a disabled one mind you, would do a better job. In fact thats probably who 02 have doing the job. O2 users you know where Im coming from....

dudara · 06-11-2008 8:46pm

If this isn't a specific customer issue, then I'm going to move it to the sticky thread for best/worst service. Let me know.

andyeire · 07-11-2008 12:36am

Saint_Mel wrote: »

I was in a Glorias Jeans coffee shop in Athlone over the weekend and ordered a black and a white coffee ... girl behind the counter then asked me if I wanted milk in the black coffee!

I always ask for a black coffee with milk its the only way to guarantee i dont get a white coffee ie 50 % milk.Maybe we should all learn to speak Starbucks and ask for an americano with room or a latte .

Urbe · 07-11-2008 1:15am

The-Rigger wrote: »

NTL are fúcking dreadful. Shower of Bastards Ted.

This is the understatement of the year...i had to phone AND email 10 times to cancel my account..they kept sending me bills. They cut off channels I had paid for and when I got sick of trying to get sense from them, I told them to cancle my account. I explained that I expected to have the channels I had paid for available untill the day my contract expired. They said they couldn't give me the channels I had paid for back as I had requested my account to be cancelled?!?!?!?!??!?!?!?!?! The absolute WORST customer service people in the world!:mad:

Your best and worst customer service experiences [rant & praise]

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