Google Error Message

Gloopy

Hi folks,

My girlfriend has been having a problem with Google the past week or so, and I'm hoping someone here can offer advice on how to remedy the situation.

First off, I should point out that she lives in a different county, so I don't actually have direct access to her laptop, and only know what she actually tells me!

Okay, when she enters a search query into Google.ie, she gets the following message;

"Sorry but your query looks similar to automated requests from a computer virus or spyware application. To protect our users, we can't process your request right now." It continues by asking her to verify her request by reproducing a code presented on screen.

I looked up the error message, but got loads of conflicting answers. One claimed it meant you had been barred by Google for an unspecified amount of time. Another said it was because you had been attempting to access their server too any times. And another said it was because an IP address "similar" (and yes, that's the word they used) to your own, was acting suspiciously...

Not sure of her ISP, but it's some locally run one out in the sticks. She's also on a network at home, and afaik, her housemate doesn't have any problems on his computer. I'll try to get any more information as needed.

Thanks in advance!

ActorSeeksJob

Get her to post a HijackThis log here

mrDuke

Yeah maybe with ip's being dynamic someone else had her ip at some stage and abused google with it, i suggest trying to get a new ip from her ISP