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BuyCosmetics: Guaranteed Christmas Delivery???

  • 04-01-2008 1:16pm
    #1
    Caryatnid
    Registered Users, Registered Users 2 Posts: 555 ✭✭✭


    Hi. Just looking for some help here. I received a mail from BuyCosmetics.com around the 13th or 14th of December - it said if I ordered before midnight I'd get guaranteed Christmas delivery. I did this, and am still waiting for the goods.

    I've since (annoyingly) deleted the mail with the guarantee in it. Does anyone have a copy of it that they could forward on to me? I'm not sure what my rights are so I'd like to read the t&c. BuyCosmetics are notoriously (in my experience) bad at answering emails.

    Thanks in advance.


Comments

  • #2
    lyndy
    Closed Accounts Posts: 44 ✭lyndy


    They probably only guaranteed Christmas delivery to the U.K. I would say your goods are caught up in the postal system somewhere.:mad:


  • #3
    Caryatnid
    Registered Users, Registered Users 2 Posts: 555 ✭✭✭Caryatnid


    lyndy wrote: »
    They probably only guaranteed Christmas delivery to the U.K. I would say your goods are caught up in the postal system somewhere.:mad:

    No it was definitely to Ireland. I didn't make the mistake of thinking I lived in the UK. Has anyone got this mail? I still haven't gotten the goods, and would love to read the mail, I wonder what my rights are - they aren't replying to my mails.


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