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Smart broadband dropouts

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  • 04-01-2008 11:29pm
    #1
    bigdara
    Registered Users Posts: 15 ✭


    I'm living in Galway and have had smart broadband for quite a while now. In general it has been excellent but over Xmas it dropped out for 3 or 4 days. Also, recently it seems to randomly drop out and I have to go and reset modem and reboot. I thought it was my PC doing something wierd but I'm pretty sure now it is smart. Anyone else experiencing this problem?


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    #2
    byte
    Moderators, Regional North West Moderators Posts: 19,120 Mod ✭✭✭✭byte
    byte


    Smart is OK for me in Letterkenny, unless maybe it's a local issue.


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    #3
    supervixen
    Registered Users Posts: 67 ✭✭supervixen


    I have Smart in Cork, sometimes I get disconnected but it immedeatly connects again, no reason to touch the modem for me, not too often, that is OK for me.....


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    #4
    Mixie
    Registered Users Posts: 935 ✭✭✭Mixie


    Wasn't it Smart who had an issue with the original crop of Aolynk routers, whereby if you had too many ports open it would lock up and require a reboot to restore connectivity? Any chance that's your issue (given increased usage over the holidays)?


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    #5
    thefox84
    Closed Accounts Posts: 26 ✭thefox84


    my smart cuts out now and again too but i think they nearly all do that. go fix a coffee and comeback and its usually ok again


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    #6
    Spear
    Moderators, Computer Games Moderators, Technology & Internet Moderators, Help & Feedback Category Moderators Posts: 25,287 CMod ✭✭✭✭Spear


    My Smart connection never experiences any kind of drop outs, though I changed the Aolynk router for another as soon as I got connected.


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    #7
    Jor
    Closed Accounts Posts: 156 ✭✭Jor


    Hi everyone,

    I've had Smart BB in Waterford for over a year.
    It has worked fine up until the last few days.
    Now, it seems to work in bursts. You can see this when downloading something.
    It downloads a part of the file, stops, then starts again and so on.
    It very awkward for surfing, because half the times, the pages won't open.
    I thought first it might be a fault with the wireless receiver on my new laptop, but I checked the old desktop which has a connection to the Aolynk router and I'm getting the same problem.
    Should I try and reset it or contact Smart?

    Thanks for any advice


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    #8
    Spear
    Moderators, Computer Games Moderators, Technology & Internet Moderators, Help & Feedback Category Moderators Posts: 25,287 CMod ✭✭✭✭Spear


    Jor wrote: »
    Hi everyone,

    I've had Smart BB in Waterford for over a year.
    It has worked fine up until the last few days.
    Now, it seems to work in bursts. You can see this when downloading something.
    It downloads a part of the file, stops, then starts again and so on.
    It very awkward for surfing, because half the times, the pages won't open.
    I thought first it might be a fault with the wireless receiver on my new laptop, but I checked the old desktop which has a connection to the Aolynk router and I'm getting the same problem.
    Should I try and reset it or contact Smart?

    Thanks for any advice

    Post here instead with your line stats.

    http://support.smarttelecom.ie/forums/


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