Dabs.ie - AVOID

newbusiness

I've been trying to order €900 worth of stuff (new PC parts, scanner etc) for weeks now.

First was their "Awaiting Security Check" on the credit card - fair enough I thought but after emailing them the requested info and having no response (except automated) for a week I gave up, canceled the order and replaced it using Paypal as the payment method.

No dice, same security check (despite confirmed address) but at least this time I got a human replying to email. Order moved to "Awaiting Processing".

This should only take a maximum of 2 hours (according to their website).

Six days later I'm still waiting.

So I tried their "Instant Service" customer service. Now I'm a patient guy, very patient so I waited the FULL HOUR it took to reach the head of the 4 person queue, only to have my chat session closed without so much as a "Hello" from the agent (log attached). I couldn't believe it.

I just after emailing them again.
I'll keep you updated...

[FONT=Arial, Helvetica, sans-serif]
Please wait while we find an agent to assist you...
If your query is relating to an Address Authorisation issue then please note we are unable to assist through this service.You are currently at position number 4 in the queue.
Alternatively, you may email us with your enquiry to assistance@dabs.ieAll agents are currently busy. Please stand by.You are currently at position number 4 in the queue.
Alternatively, you may email us with your enquiry to assistance@dabs.ieAn agent will be with you in a moment. Thank you for your patience.You are currently at position number 4 in the queue.
Alternatively, you may email us with your enquiry to assistance@dabs.ieThe next available Agent will be with you in a moment.You are currently at position number 4 in the queue.
Alternatively, you may email us with your enquiry to assistance@dabs.ieAll agents are currently busy. Please stand by.You are currently at position number 4 in the queue.
Alternatively, you may email us with your enquiry to assistance@dabs.ieAn agent will be with you in a moment. Thank you for your patience.You are currently at position number 4 in the queue.
Alternatively, you may email us with your enquiry to assistance@dabs.ieThe next available Agent will be with you in a moment.You are currently at position number 4 in the queue.
Alternatively, you may email us with your enquiry to assistance@dabs.ieAll agents are currently busy. Please stand by.You are currently at position number 4 in the queue.
Alternatively, you may email us with your enquiry to assistance@dabs.ieAn agent will be with you in a moment. Thank you for your patience.You are currently at position number 4 in the queue.
Alternatively, you may email us with your enquiry to assistance@dabs.ieThe next available Agent will be with you in a moment.You are currently at position number 4 in the queue.
Alternatively, you may email us with your enquiry to assistance@dabs.ieAll agents are currently busy. Please stand by.You are currently at position number 4 in the queue.
Alternatively, you may email us with your enquiry to assistance@dabs.ieAn agent will be with you in a moment. Thank you for your patience.Currently experiencing network delays, one moment please....Network connection re-established.The next available Agent will be with you in a moment.You are currently at position number 4 in the queue.
Alternatively, you may email us with your enquiry to assistance@dabs.ieAll agents are currently busy. Please stand by.You are currently at position number 4 in the queue.
Alternatively, you may email us with your enquiry to assistance@dabs.ieAn agent will be with you in a moment. Thank you for your patience.You are currently at position number 4 in the queue.
Alternatively, you may email us with your enquiry to assistance@dabs.ieThe next available Agent will be with you in a moment.You are currently at position number 4 in the queue.
Alternatively, you may email us with your enquiry to assistance@dabs.ieAll agents are currently busy. Please stand by.You are currently at position number 4 in the queue.
Alternatively, you may email us with your enquiry to assistance@dabs.ieAn agent will be with you in a moment. Thank you for your patience.You are currently at position number 4 in the queue.
Alternatively, you may email us with your enquiry to assistance@dabs.ieThe next available Agent will be with you in a moment.You are currently at position number 4 in the queue.
Alternatively, you may email us with your enquiry to assistance@dabs.ieAll agents are currently busy. Please stand by.You are currently at position number 4 in the queue.
Alternatively, you may email us with your enquiry to assistance@dabs.ieAn agent will be with you in a moment. Thank you for your patience.You are currently at position number 4 in the queue.
Alternatively, you may email us with your enquiry to assistance@dabs.ieThe next available Agent will be with you in a moment.You are currently at position number 4 in the queue.
Alternatively, you may email us with your enquiry to assistance@dabs.ieAll agents are currently busy. Please stand by.You are currently at position number 4 in the queue.
Alternatively, you may email us with your enquiry to assistance@dabs.ieAn agent will be with you in a moment. Thank you for your patience.You are currently at position number 4 in the queue.
Alternatively, you may email us with your enquiry to assistance@dabs.ieThe next available Agent will be with you in a moment.You are currently at position number 4 in the queue.
Alternatively, you may email us with your enquiry to assistance@dabs.ieAll agents are currently busy. Please stand by.You are currently at position number 4 in the queue.
Alternatively, you may email us with your enquiry to assistance@dabs.ieAn agent will be with you in a moment. Thank you for your patience.You are currently at position number 4 in the queue.
Alternatively, you may email us with your enquiry to assistance@dabs.ieThe next available Agent will be with you in a moment.You are currently at position number 4 in the queue.
Alternatively, you may email us with your enquiry to assistance@dabs.ieAll agents are currently busy. Please stand by.You are currently at position number 4 in the queue.
Alternatively, you may email us with your enquiry to assistance@dabs.ieAn agent will be with you in a moment. Thank you for your patience.You are currently at position number 4 in the queue.
Alternatively, you may email us with your enquiry to assistance@dabs.ieCurrently experiencing network delays, one moment please....Network connection re-established.The next available Agent will be with you in a moment.You are currently at position number 3 in the queue.
Alternatively, you may email us with your enquiry to assistance@dabs.ieAll agents are currently busy. Please stand by.You are currently at position number 2 in the queue.
Alternatively, you may email us with your enquiry to assistance@dabs.ieAn agent will be with you in a moment. Thank you for your patience.You are currently at position number 2 in the queue.
Alternatively, you may email us with your enquiry to assistance@dabs.ieThe next available Agent will be with you in a moment.You are currently at position number 2 in the queue.
Alternatively, you may email us with your enquiry to assistance@dabs.ieAll agents are currently busy. Please stand by.You are currently at position number 2 in the queue.
Alternatively, you may email us with your enquiry to assistance@dabs.ieAn agent will be with you in a moment. Thank you for your patience.You are currently at position number 2 in the queue.
Alternatively, you may email us with your enquiry to assistance@dabs.ieThe next available Agent will be with you in a moment.You are currently at position number 2 in the queue.
Alternatively, you may email us with your enquiry to assistance@dabs.ieAll agents are currently busy. Please stand by.You are currently at position number 2 in the queue.
Alternatively, you may email us with your enquiry to assistance@dabs.ieAn agent will be with you in a moment. Thank you for your patience.You are currently at position number 2 in the queue.
Alternatively, you may email us with your enquiry to assistance@dabs.ieThe next available Agent will be with you in a moment.You are currently at position number 1 in the queue.
Alternatively, you may email us with your enquiry to assistance@dabs.ieAll agents are currently busy. Please stand by.You are currently at position number 1 in the queue.
Alternatively, you may email us with your enquiry to assistance@dabs.ieAn agent will be with you in a moment. Thank you for your patience.You are currently at position number 1 in the queue.
Alternatively, you may email us with your enquiry to assistance@dabs.ieThe next available Agent will be with you in a moment.You are currently at position number 1 in the queue.
Alternatively, you may email us with your enquiry to assistance@dabs.ieAll agents are currently busy. Please stand by.You are currently at position number 1 in the queue.
Alternatively, you may email us with your enquiry to assistance@dabs.ieAn agent will be with you in a moment. Thank you for your patience.You are currently at position number 1 in the queue.
Alternatively, you may email us with your enquiry to assistance@dabs.ieThe next available Agent will be with you in a moment.You are currently at position number 1 in the queue.
Alternatively, you may email us with your enquiry to assistance@dabs.ieAll agents are currently busy. Please stand by.Currently experiencing network delays, one moment please....Network connection re-established.You are currently at position number 1 in the queue.
Alternatively, you may email us with your enquiry to assistance@dabs.ieAn agent will be with you in a moment. Thank you for your patience.Currently experiencing network delays, one moment please....Network connection re-established.The next available Agent will be with you in a moment.All agents are currently busy. Please stand by.An agent will be with you in a moment. Thank you for your patience.The next available Agent will be with you in a moment.All agents are currently busy. Please stand by.An agent will be with you in a moment. Thank you for your patience.The next available Agent will be with you in a moment.All agents are currently busy. Please stand by.Amelia (1285): Thank you for using this service. Goodbye.Thank you for using InstantService. You may now close this window.Your session has ended. You may now close this window.[/FONT] <img name="the_end" height="1" width="1">

TerrorFirmer

There is already a thread on dabs active here, no need for another.