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Bosch Rotak lawnmower spares (polly-v belt)

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  • 14-01-2008 12:47pm
    #1
    Registered Users Posts: 7,168 ✭✭✭


    I have this 1.5 year old Bosch Rotak 34 lawnmower I got in Woodies. Just out of warranty, it threw the drive-belt and kinked it. I need a new belt.

    Now, it's a standard polly-v type belt, but it's really short unlike the ones I'm used to from engine auxiliary belts!
    Anybody know of any sources of these belts in South Dublin? I want to get two!


Comments

  • Registered Users Posts: 21,470 ✭✭✭✭Alun


    At the risk of stating the obvious, have you tried calling the nearest Bosch service centre? They're usually reasonably competent in my experience.


  • Registered Users Posts: 7,168 ✭✭✭10-10-20


    Alun wrote: »
    At the risk of stating the obvious, have you tried calling the nearest Bosch service centre? They're usually reasonably competent in my experience.

    Err, at the risk of sounding stoopid, no I haven't because I couldn't find a link to any! I had a look at the importers site (Origo) but it doesn't list any repair centers!


  • Registered Users Posts: 7,168 ✭✭✭10-10-20


    garyh3 wrote: »

    This is it. It's a little higher than what I expected! I'll keep this option in reserve!

    :)


  • Registered Users Posts: 21,470 ✭✭✭✭Alun


    10-10-20 wrote: »
    Err, at the risk of sounding stoopid, no I haven't because I couldn't find a link to any! I had a look at the importers site (Origo) but it doesn't list any repair centers!
    In the instruction manual that came with my Bosch Rotak mower that i bought in '06 there's the following address :-

    <removed as it turns out to be no longer valid>

    They might have changed distributors in the meantime I suppose, but it might do no harm to try that number.

    EDIT: Correct information is :-

    http://www.origo.ie

    Origo
    Magna Drive
    Magna Business Park
    City West
    Dublin 24
    Phone: +353 (0)1 4666700


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  • Registered Users Posts: 7,168 ✭✭✭10-10-20


    Thanks very much! I did RTFM initially, but I didn't make a note of the contact details!

    :)


  • Registered Users Posts: 7,168 ✭✭✭10-10-20


    OK, after calling Origo, I was passed onto some OTHER company who supply the lawnmower spares (flippin round the houses...!) and they had the required part in stock for €9 plus VAT.
    So I'll be back in business as soon as they get posted out to me.

    Oh, and this is the link to the parts database:
    https://etli.bosch-pt.com/(mixznzjzpioan155n1xk3255)/index.aspx?ID_GROUP_COUNTRY=296


  • Registered Users Posts: 7,168 ✭✭✭10-10-20


    I just wanted to update this thread with my findings since January.

    I purchased two belts from the rep in Dublin (as recommended by Origo) but these failed to fit onto the lawn-mower, being too small.
    I dropped out to the parts rep to return the belts and I also brought out the faulty unit to see if we could get something to fit.
    The rep phoned Bosch Ireland (Origo) as he couldn't find the belts I required on his system, and they advised him that the Rotak 34's motor assembly was 'non-user repairable' and the only option was to purchase the complete belt & motor assembly as a whole unit. The cost... €110!
    Considering I purchased the lawnmower for €149 in 2006, this was very poor service.

    So, I sent a mail to Bosch UK with my part details who, again, provided contact details of a third-party company (Green Machines) who provide parts for them.

    I have only just finished up a call to Green Machines and they were able to find the part number and are supplying the matching part number of the faulty belt for £9 and £4 P&P. I'm getting two. Amazingly Origo weren't able to do this MONTHS ago...

    Bosch product quality: 7/10.
    Bosch Ireland service quality: 1/10.


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