Eircom ISDN 2 phone lines issue

fitzrik1

Hello there,

There might be someone out there who can help me.

We have an eircom isdn line. We want to use teh two pstn/analogue ports off of it.

When someone rings in we want it to go to line one, and only if that line is busy to line two. Using the same number!

At the moment we can either have two completely separate numbers, or one number but then both lines ring at the same time.

Can anyone help? Thanks

If it means we have to get two separate lines how much does that cost?

Thanks

Richard

JohnnieM

Hi Fitzrik,.. It can be done all right you wont need more lines..Just this minute I cant find the code for doing it...I will find it and post back here..

FusionNet

Hi there,

I have those codes at the office too but Im on site today, Johnie I'll race you!!!! One of us will get you the codes asap Fitz.

fitzrik1

*laughs* Thanks to both of you. I'll check in again tomorrow

JohnnieM

Set-Up Options Explanation
2.2 This can be done in in two ways using 2 different
2 Phones (Voice Calls) telephone numbers or just using the one
– IF YOU WISH TO USE TWO SEPARATE TELEPHONE
NUMBERS SEE 1A
– IF YOU WISH TO USE ONLY ONE TELEPHPONE
NUMBER SEE 1B
2 Phones (Voice Calls), Using the set up detailed below, you will be able to use
using separate your eircom ISDN BRA/eircom hi-speed as two separate
numbers telephone lines. You will be able to use both lines for
conversation at the same time with no interference
happening between them. Remember you will only
receive one bill. If you use the two lines at the same
time you will be charged for two calls.
What You Need
– Two standard touch tone telephones
Step A
To programme the 1. Connect your phone to the telephone socket (where
telephone socket on )1) symbol appears on the eircom ISDN plug&play.
the eircom ISDN (An ordinary touch tone telephone is required)
plug&play
2. Lift the handset, listen for dial tone
– To program socket 1 () 1) dial:
■*
■*
■# 73■# ■#
(dial tone returns) now enter
111
(followed by your original local telephone number –
do not enter area code)
complete programming by entering
■#
(dial tone returns) and hang up
Example:
If your main telephone number is 01 8765432 you
would dial
■*
■*
■# 73■# ■# 1118765432■#
With eircom ISDN BRA/eircom hi-speed your original
telephone number should always be programmed into
telephone socket 1 ()1)
16 eircom ISDN plug&play
Instruction manual
Step B
To connect an 1. Connect your additional phone into telephone
socket
additional telephone 2 (where ) 2 appears on your eircom ISDN plug&play
unit)
2. Lift the handset, listen for dial tone
Dial ■*
■*
■# 73■# ■#
dial tone returns) now enter
112
(followed by your new local telephone number – do
not enter area code)
Complete programming by entering
■#
(dial tone returns) and hang up
Example:
If your telephone number is 01 8765433 you would dial
• ■*
■*
■# 73■# ■# 1128765433■#
2 Phones (Voice Calls), Using the set up detailed below, you will be able to use
using one number your eircom ISDN BRA/eircom hi-speed. as two separate
telephone lines. You will be able to use both lines for
conversation at the same time. Because both of your
lines are programmed with your main number, if you are
on a call already and another caller dials this number, the
call will switch to the other line and get through. So you
will never miss a call.
Step A
To programme your 1. Connect your phone to the telephone socket (where
main number )1) symbol appears on the eircom ISDN plug&play.
(An ordinary touch tone telephone is required)
2. Lift the handset, listen for dial tone
– To program socket 1 ()1) dial:
■*■*
■# 73■# ■#
(dial tone returns) now enter
111
(followed by your original local telephone number –
do not enter area code)
complete programming by entering
■#
(dial tone returns) and hang up
Example:
If your telephone number is 01 8765432 you would dial
■*
■*
■# 73■# ■# 1118765432■


Do I win? laugh:D

JohnnieM

Might be easier to follow the manual http://www.eircom.ie/bveircom/plugplay/menu.html
Click on 2phones (voice calls)
Might look complicated but is actually quite simple...

fitzrik1

The problem is, if I set it up for two separate lines, then

When Line one is busy it doesn't automatically go to(hunt) line two.

If I set it up for one line, then

Both channels ring at once.

Its really irritating.

I guess it can't be done?

JohnnieM

It can be done allright.. the second channell will only ring for a few seconds (after the call is answered)..I know its annoying but it will do what you asked in your original post..The main thing is after you answer the first call if some one else calls the main number they wont get an engaged tone the line will ring and your second phone will then ring.

fitzrik1

The people using the system are complaining. And actually its not hanging up the line but going to voicemail I think. I have an isdn card somewhere so I'll try and set that up instead. I hope that works!!

JohnnieM

first of all Turn off the voice mail.... think of it as one line one phone 9except that you have 2)
What I mean is if you had 3 or 4 phones in parrallell on the one eircom linme and some one rang.. all phones would ring..and when you answer naturally they would stop..
When you set this up it will be very simular except for the fact that when you answer the call you can then receive another on your spare analogue phone..