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Feedback, how were you treated?

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    #152
    The Hill Billy
    Registered Users Posts: 22,775 ✭✭✭✭The Hill Billy


    S/he was quite obviously not in their right mind. It is special cases like that that require the intervention of an Admin or someone who has a bit of cop on & knows when things are going totally of the rails.

    That wasn't unrestricted or unrestrained debate. It was a car crash.


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    #153
    WhiteWashMan
    Registered Users Posts: 20,099 ✭✭✭✭WhiteWashMan


    Beruthiel wrote: »
    Really?
    Last time that happened, someone got a slap on the wrist.
    Have the Admins changed their minds?

    theres a difference between moderating feedback, and acting as an admin :)


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    #154
    Beruthiel
    Moderators, Social & Fun Moderators Posts: 42,362 Mod ✭✭✭✭Beruthiel


    WhiteWashMan wrote: »
    theres a difference between moderating feedback, and acting as an admin :)

    I can no longer recall the difference wwm.
    Constant abuse of my power has blured the lines for me.
    I've lead this heady, smod existance for so long that in my own eyes I am now an omnipotent power, answerable to none, master of all!


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    #155
    Cabaal
    Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 28,497 Mod ✭✭✭✭Cabaal


    Beruthiel wrote: »
    I can no longer recall the difference wwm.
    Constant abuse of my power has blured the lines for me.
    I've lead this heady, smod existance for so long that in my own eyes I am now an omnipotent power, answerable to none, master of all!

    Help is at hand, give me your smod powers and I will free you! :D


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    #156
    Hagar
    Closed Accounts Posts: 16,793 ✭✭✭✭Hagar


    From what I can see the few genuine queries that are posted on Feedback have generally been handled well and usually end in a mutually satisfactory outcome.

    The real problem lies in dealing with inexperienced posters. Usually they don't really know what they have done wrong or how to go about setting it right. They have often no idea how to log out and read the thread that lead to the ban. They don't know who the mods are or the etiquette involved in PMs when they do find out. Most of them don't realise that they mods aren't on line all the time and think that lack of an immediate response is somehow sinister. Their confusion and subsequent frustration only worsens their situation. Of course in the meantime the usual feeding frenzy has started and the poor bastards are being goaded and ridiculed. They go away humiliated and full of resentment and carry this experience with them for the rest of their time on Boards. Not good for them, not good for Boards.

    There's a thread started by Karl Hungus on "How to get un-banned, a few tips". I think the content of that thread could be distilled into a single document which should be part of our standard ban notice PM. I think explanatory ban notices are essential. If we all used them we wouldn't have half the threads in Feedback that we do have.

    I think Feedback should be restricted to the OP and Mods + higher life forms. Any mods who are guilty of misbehaviour in Feedback should be automatically banned from Feedback for a week to make them rethink their position and responsibilities.

    Posters who are clearly 100% muppets who get to feedback should just be chastened in matter of fact manner. I don't think the mods should drop down to a muppet level to deal with them. We don't really need cat pictures to do our work for us.

    My 2c


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    #157
    Time Magazine
    Registered Users Posts: 8,452 ✭✭✭Time Magazine


    WhiteWashMan wrote: »
    well, ive been like this for the last couple of years.
    Will you continue to damn me for what I am no longer?
    You've picked me up wrong. I wasn't damning you. (In fact if I'm not mistaken I praised you on the way way you've approached modding recently). I was referring to your legacy ;); I should have been clearer on that, sorry.


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    #158
    humanji
    Registered Users Posts: 19,976 ✭✭✭✭humanji


    Maybe we should have a "Unfairly Banned" forum. If someone is banned, they post a thread there and then can suitably have the piss ripped from them if they're just idiots. It'll save Feedback from being clogged up with all of those threads.

    You could even make it a kind of gamble. If you can argue you case, the ban is lifted. If you fail to impress, you're sitebanned and your family are killed (well, we can work on the punishments). It'll be like our own little reality show.


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    #159
    Boston
    Closed Accounts Posts: 17,163 ✭✭✭✭Boston


    Stop your bullying ibid.


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    #160
    oscarBravo
    Technology & Internet Moderators Posts: 28,804 Mod ✭✭✭✭oscarBravo


    seamus wrote: »
    The bulk of the threads here though involve Rec or Biz, especially AH and Politics :)
    Politics is in Soc. :)


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    #161
    seamus
    Registered Users Posts: 68,317 ✭✭✭✭seamus


    Did I say Biz? I *meant* Soc :p

    And to be fair WWM, yes the work on AH has been sterling and the number of threads arising here about it are way down. :)


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    #162
    WhiteWashMan
    Registered Users Posts: 20,099 ✭✭✭✭WhiteWashMan


    Beruthiel wrote: »
    I can no longer recall the difference wwm.
    Constant abuse of my power has blured the lines for me.
    I've lead this heady, smod existance for so long that in my own eyes I am now an omnipotent power, answerable to none, master of all!

    I too can no longer see the lines...

    Hugs?


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    #163
    Hagar
    Closed Accounts Posts: 16,793 ✭✭✭✭Hagar


    Should have gone to Specsavers.


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    #164
    Beruthiel
    Moderators, Social & Fun Moderators Posts: 42,362 Mod ✭✭✭✭Beruthiel


    Hagar wrote: »
    Should have gone to Specsavers.

    /sings
    Je ne regret rien

    WhiteWashMan wrote: »
    Hugs?

    Big Un's!


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    #165
    6th
    Registered Users Posts: 17,247 ✭✭✭✭6th


    WhiteWashMan wrote: »
    Can I make 6th a mod of something now?

    Its amazing how everyone ignored that post and hoped it would go away :D


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    #166
    The Hill Billy
    Registered Users Posts: 22,775 ✭✭✭✭The Hill Billy


    6th wrote: »
    Its amazing how everyone ignored that post and hoped it would go away :D


    Not me. I, for one, will welcome our new paranormal leader. :)


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    #167
    6th
    Registered Users Posts: 17,247 ✭✭✭✭6th


    Hill Billy wrote: »
    Not me. I, for one, will welcome our new paranormal leader. :)

    Oh I'll never get that gig ;)


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    #168
    The Hill Billy
    Registered Users Posts: 22,775 ✭✭✭✭The Hill Billy


    6th wrote: »
    Oh I'll never get that gig ;)
    Pre-cognisance?


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    #169
    RuggieBear
    Registered Users Posts: 17,958 ✭✭✭✭RuggieBear


    WhiteWashMan wrote: »
    not really, an internal type thing. Cmods look after their own catagories. Its not like they do much now as it stands

    ............................

    I made this suggestion to the admins about 3 years ago, suggesting that an smod take on the responsibility of sorting out feedback and having a final say, instead of having constant admin intervention.

    Personally I don't like the idea of the admins being seen as the be all and end all of what goes on in the daily life of boards.ie (don't take that the wrong way now).
    I think this forum needs to be seen as a method of having a suggestion or an issue heard (heard, not necessarily fixed...) but too many people do not accept things if its said by anyone other than an admin. thats the problem, and its the reason why so many of these threads go past page 1 tbh.

    an official voice to say yeah or nay. If its either of my categories, I just wade in and assume that my voice is that voice. If people don't accept that, then I leave them to the mercy of having an admin respond to them.
    I've found that the admins very rarely respond tbh. Perhaps I'm just marvelous and the admins love me, or they figure I have it under control and don't see the need to add anything, I don't know. I'll assume its the second.

    but its worth looking into.
    i likes this post i does


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    #170
    6th
    Registered Users Posts: 17,247 ✭✭✭✭6th


    Hill Billy wrote: »
    Pre-cognisance?

    Common sense!


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    #171
    77
    Closed Accounts Posts: 19 ✭77


    6th wrote: »
    See thats where I have gone wrong in the past. People will be dicks to you but if you dont rise to it they give up. Should you have to put up with their crap? No, but no one is going to ban them while Feedback is allowed to run like the Thunderdome.

    That said a ban was handed out recently after I received a fair bit of personal abuse ... there is hope.


    faceman wrote: »
    i can never understand though why the troll trains get fuelled and drag out to a couple of pages


    Gandalf23 wrote: »
    Brilliant. And true.

    Never have I seen the nature of Internet communities summed up so accurately.


    azezil wrote: »
    They touched my special area :(



    tallaght01 wrote: »
    but surely if it became a rule that if you respond to a feedback thread with abuse you'd get banned form feedback, then people wouldn't give them so much abuse? Or am i being naive?

    although, like I said, I don't have the first idea about the ins and outs of running a website :p





    Gordon wrote: »
    Agreed.

    And if you want people banned for messing then I'll help mod it ;)



    6th wrote: »
    That would solve 99% of the problem imo.




    Boston wrote: »
    You realise a lot of you bull would have to go as well?




    6th wrote: »
    Yeah you and me would have to find a new hobby ;)



    6th wrote: »
    Did you report his post?



    6th wrote: »
    Its not the Thunderdome and there is either freedom of speech on Boards or there isn't.




    WhiteWashMan wrote: »
    By wwm-like behaviour I assume you mean unbiased, fair, informative, direct, but just not customer service like in delivery?

    Yeah, I agree with you for once.



    RoundyMooney wrote: »
    I know where you're coming from. An open forum is essential.

    I had another post on this, can't find it now, but the gist was:

    Three fora for feedback (& community), complaint escalation, and admin requests.

    The third one already exists as Helpdesk-an alternative title may suit here.

    Feedback & Community to be precisely that; as in inserting links, skype, podcasts, and any issues about the site people wish to discuss i.e., we have 3,000 users yay... No hitleresque modding needed, in fact it should proceed more or less as it does now. Mooted suggestions for a forum about boards should be negated by, hopefully a place to talk about the site

    Complaint escalation (title needs work) will be for any moderator etc. issues, and should be modded in order to prevent the worst excessed of sarcasm and abuse.

    There will be inevitable overlap, and as such either leaving it to Smods, or appointing a mod or two to the latter two fora not to arbitrate but to move threads to their correct locations, and oversee "Feedback and Community" would be necessary. Any overlap between Helpdesk and Feedbacks is dependent on the wish of the user to have the upper echelons ear, or else open their topic to all.

    All under Sys, of course...



    Again, Feedback & Community?






    WhiteWashMan wrote: »
    well, ive been like this for the last couple of years.
    Will you continue to damn me for what I am no longer?




    Dub13 wrote: »
    This could work.




    RoundyMooney wrote: »
    LOL at your self deprecation ;)

    I wouldn't agree with this at all, whatever about the confusion having three fora, having ten or more would be a logistical nightmare...

    Seamus, cheers:)



    WhiteWashMan wrote: »
    I too can no longer see the lines...

    Hugs?



    6th wrote: »
    Common sense!


    All good points and very well made.

    I am like so impressed with how multi quote works.


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    #172
    randylonghorn
    Registered Users Posts: 29,509 ✭✭✭✭randylonghorn


    Beruthiel wrote: »
    Constant abuse of my power has blured the lines for me.
    I've lead this heady, smod existance for so long that in my own eyes I am now an omnipotent power, answerable to none, master of all!
    You mean it's not just because you're a woman? :p
    Hagar wrote: »
    I think Feedback should be restricted to the OP and Mods + higher life forms
    Hagar, do you mean a "Ban Appeals" forum or Feedback? Tbh, I think half the problem is that Feedback is becoming predominantly the former ...

    A feedback forum for Boards which is restricted to Mods, SMods and Admins doesn't make much sense, imho. It would make far more sense in the other scenario ... but then, wouldn't it be as easy to direct people / move appeals to Helpdesk?
    WhiteWashMan wrote: »
    Can I make 6th a mod of something now?
    There's a Something Now forum??


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    #173
    WhiteWashMan
    Registered Users Posts: 20,099 ✭✭✭✭WhiteWashMan


    actually, i was thinking more along the lines of bargain alerts ro consumer issues.
    I have a need for some additional mods there as some of the chaps dont appear to be around too much.

    It would get 6th out of my hair and somewhere I can keep an eye on him. Im also hoping it would stop him from posting 20 times on every single feedback thread.


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    #174
    randylonghorn
    Registered Users Posts: 29,509 ✭✭✭✭randylonghorn


    Well, Bargain Alerts is a kind of Something Now forum, I guess ...


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    #175
    6th
    Registered Users Posts: 17,247 ✭✭✭✭6th


    Talk about me like I'm not here why don't you!


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    #176
    faceman
    Moderators, Category Moderators, Arts Moderators, Entertainment Moderators, Social & Fun Moderators Posts: 16,634 CMod ✭✭✭✭faceman


    some say bagging 6th for mod, is a bargain alert! ;)

    6th, just turn it into a conumer issue...






    sorry, i'll get me coat...


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    #177
    randylonghorn
    Registered Users Posts: 29,509 ✭✭✭✭randylonghorn


    6th wrote: »
    Talk about me like I'm not here why don't you!
    Ok, sure ... once you don't mind, loike! :D
    faceman wrote: »
    some say teabagging 6th is a bargain alert! ;)
    FYP


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    #178
    Hagar
    Closed Accounts Posts: 16,793 ✭✭✭✭Hagar


    randylonghorn wrote: »
    Hagar, do you mean a "Ban Appeals" forum or Feedback? Tbh, I think half the problem is that Feedback is becoming predominantly the former ...
    Yes that's what I was getting at. Feedback seems to have become just a Ban Appeal forum, rarely see much else there.


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    #179
    Jackz
    Closed Accounts Posts: 1,506 ✭✭✭Jackz


    No Tea, no cake . . . . . . . . . . . . Hagars porn link broked and I heard there were pics of the dudess in there :(


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    #180
    WhiteWashMan
    Registered Users Posts: 20,099 ✭✭✭✭WhiteWashMan


    Hagar wrote: »
    Yes that's what I was getting at. Feedback seems to have become just a Ban Appeal forum, rarely see much else there.

    tis true actually. Perhaps a new forum (god forbid) purely for bans and complaints?
    Modded by an smod (modded now, not admin'd) with IMG tags turned off?


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    #181
    Hagar
    Closed Accounts Posts: 16,793 ✭✭✭✭Hagar


    I'd support that idea. I think it would need several Smods/ all Smods as mods as it's possible the appeal could be against a ban by one of them. In that scenario the concerned Smod should act as if they were not a mod of that forum.


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