Going from bill pay to PAYG to bill pay?

godtabh

Was asking o2 about getting an upgrade. Lad in the shop said wasnt due one for a while but if I went to PAYG for a week or two then to bill pay you get the special offers by signing up to bill pay.

Any one tried this before?

Random

You have to wait 60 days before you can signup to billpay and be regarded as a new customer again. If it's less than 60 days they'll just reactivate your old billpay account and give you a new SIM.

You could of course get a new number to avail of new offers.

If you're out of contract and not getting what you want why don't you look around at other networks?

godtabh

random wrote: »

You have to wait 60 days before you can signup to billpay and be regarded as a new customer again. If it's less than 60 days they'll just reactivate your old billpay account and give you a new SIM.

You could of course get a new number to avail of new offers.

If you're out of contract and not getting what you want why don't you look around at other networks?

I need the free web texts to England. If I didnt need them I'd be gone and I'd like to keep my number as well. Have it nearly 10 years at this stage.

Who knows in 60 days time I might get my upgrade!

Random

Then switch to Speakeasy for 60 days and then move back!

How much do you spend a month? When did you last have an upgrade?

7.Ronaldo

Well the upgrade is normally given once your outside of your contract to persuade you to sign another contract with the network.

If your not qualified for an upgrade then I presume your still under contract? If this is the case then you'll have to buy your way out of the contract if you want to move to PAYG.

godtabh

I've been out of contract since November and the average spend is €40 pm

Doctor DooM

You will be entitled to a silver upgrade shortly in any case, for your information. It's not a great upgrade but it's something.

You could try ringing O2's CC and see if they can do something for you. People in shops have little power authorising upgrades.

godtabh

I mainly use their website (got last phone there) but still nothing up there about an upgrade.

neilled

random wrote: »

You have to wait 60 days before you can signup to billpay and be regarded as a new customer again. If it's less than 60 days they'll just reactivate your old billpay account and give you a new SIM.

You could of course get a new number to avail of new offers.

If you're out of contract and not getting what you want why don't you look around at other networks?

I know someone who done this and went back to o2 within a week - no problem, they never spotted anything.

Random

neilled wrote: »

I know someone who done this and went back to o2 within a week - no problem, they never spotted anything.

Then the agent on the phone signing them up made a mistake. They do happen

neilled

random wrote: »

Then the agent on the phone signing them up made a mistake. They do happen

It was checked with the agent on the phone once, and the application went through successfully a number of days latter through a different agent. Sod that, if someone can get one up over o2's crappy upgrade system the better.

As far as I'm concerned a silver upgrade shows nothing but contempt for the customer - its basically a handset at prepay prices. Gold isn't much better, platinum is where its at and diamond if your spending insane amounts of cash.

A nice trick is to remind them of o2's customer promise which they spent so much time waxing lyrical about - specifically the line "we reward loyalty"

Sam Vimes

kearnsr wrote: »

I need the free web texts to England. If I didnt need them I'd be gone and I'd like to keep my number as well. Have it nearly 10 years at this stage.

Who knows in 60 days time I might get my upgrade!

if that's the only reason you're staying, buy an o2 sim card, use the web texts from the new number and tell the person you're texting to text back to your normal number