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[Eircom] Sync but stiil not connecting

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  • 25-01-2008 12:23am
    #1
    mukki
    Closed Accounts Posts: 2,669 ✭✭✭


    DSL light blinks for about 30 seconds noise is 46/28 dB

    router reports DSL available and Broadband not connected

    tried
    user eircom@eircom.net
    pass broadband1

    keeps retrying saying unable to verify



    and
    user phone number
    pass account number

    which reports wrong username/password

    I also tried with a different router, pretty sure it must be an eircom account problem

    what do you think i could do next


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    #2
    Cabaal
    Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 28,490 Mod ✭✭✭✭Cabaal


    sounds like a eircom account problem if you have constant sync but its not connecting, sure everything else on the router is correct.....multiplexing, vpi, vci etc ?


  • Options
    #3
    mukki
    Closed Accounts Posts: 2,669 ✭✭✭mukki


    Cabaal wrote: »
    sounds like a eircom account problem if you have constant sync but its not connecting, sure everything else on the router is correct.....multiplexing, vpi, vci etc ?


    i'll ring eircom today,

    i pressed the reset button on the router, but it made no difference, presume that would reset....multiplexing, vpi, vci etc?


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