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  • 27-01-2008 11:19am
    #1
    mukki
    Closed Accounts Posts: 2,669 ✭✭✭


    looking at a pc yesterday, it works fine, but when you try to intall things it just gives an error installing software

    installed
    windows installer 3.1
    firefox
    avg free
    avg anti rootkit
    ie 7 installed fully, but wont open webpages


    failed to install
    java
    nortan antivirus

    when i try windows update i get an error saying files need to be registered
    when i try the firefox windows update it says that i need no updates


    i renamed the catroot2 folder
    registered the dlls on this page http://support.microsoft.com/kb/822798
    used autoruns to kill all non-ms programs


    normally i'd just rebuild the pc, but its in a shop and is hooked up to the cash registers

    any suggestions


Comments

  • #2
    Sherifu
    Registered Users, Registered Users 2 Posts: 17,727 ✭✭✭✭Sherifu


    Hmm i'd be looking in the system logs and install logs from java and norton for clues. The install logs are usually in the temp directory. Beyond that i'd say it sounds like some system files are corrupt/missing/not registered. The fact that IE won't open/WU message looks like it could be a missing dll issue to me. If you can find out the files that are missing it may be fixable.

    Does windows update even work in firefox, it used to be IE only.


  • #3
    mukki
    Closed Accounts Posts: 2,669 ✭✭✭mukki


    rkm wrote: »
    Hmm i'd be looking in the system logs and install logs from java and norton for clues. The install logs are usually in the temp directory. Beyond that i'd say it sounds like some system files are corrupt/missing/not registered. The fact that IE won't open/WU message looks like it could be a missing dll issue to me. If you can find out the files that are missing it may be fixable..

    will look at them on monday, thanks

    rkm wrote: »
    Does windows update even work in firefox, it used to be IE only.


    there is a website called something like windoze update that works for firefox
    edit here it is http://windowsupdate.62nds.com/



    forgot to mention the event viewer is full of errors but i cant view them, nothing happens when i try


  • #4
    Sherifu
    Registered Users, Registered Users 2 Posts: 17,727 ✭✭✭✭Sherifu


    I would highly recommend using the system file checker

    sfc /scannow

    from the command line

    Make sure you have a xp cd, if it finds system files missing it may ask for the cd


  • #5
    mukki
    Closed Accounts Posts: 2,669 ✭✭✭mukki


    rkm wrote: »
    I would highly recommend using the system file checker

    sfc /scannow

    from the command line

    Make sure you have a xp cd, if it finds system files missing it may ask for the cd


    thanks, but i forgot to mention that i ran that too, think i am out of options, will try to figure out how to get it rebuilt the way it was


  • #6
    Capt'n Midnight
    Moderators, Recreation & Hobbies Moderators, Science, Health & Environment Moderators, Technology & Internet Moderators Posts: 92,416 Mod ✭✭✭✭Capt'n Midnight


    I take it you've tried system restore too ?

    try update.microsoft.com instead of windowsupdate - but shouldn't make a difference

    you could try officeupdate.microsoft com too for the laugh

    I really hate when windowsupdate breaks - because there isn't a fool proof way of getting it working again.


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  • #7
    mukki
    Closed Accounts Posts: 2,669 ✭✭✭mukki


    Capt'n Midnight wrote: »
    I take it you've tried system restore too ?

    try update.microsoft.com instead of windowsupdate - but shouldn't make a difference

    you could try officeupdate.microsoft com too for the laugh

    I really hate when windowsupdate breaks - because there isn't a fool proof way of getting it working again.


    thanks cap't , didnt try system restore, i never use it, i'll make a ghost image first


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