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Suitable device for reps

  • 27-01-2008 9:44pm
    #1
    _sheep
    Registered Users, Registered Users 2 Posts: 1,148 ✭✭✭


    Hey,

    I'm hoping somebody with experience in this situation is out there to help me make a decision on this. What I need to decide on is a device for our reps to use while on the road to input orders. The software side of things is all taken care of, the job at hand is to pick a device be it Palm, Symbian or Windows Mobile. As regards the amount of data to enter in the field, it comes down to picking a product from a list of 100 or so and designating an amount, possibly typing some notes with each order making a keyboard desirable. The device will also be picking up emails and replying to them.

    Originally when handed the project my first thought was to pick some nice Ipaq or HTC device and all finished in time for lunch - but the more I look into it the more Palm 650's and more recently the 680's seem to be what are commonly used in the field by other major companies. Is there a particular reason companies use Palms, more robust and reliable? Nice and easy to use? I notice reps from companies like Diageo / Glaxo Smith-Kline / Nestle to mention a few are using Palms. So i figure these companies have run trials and these devices have come out top.

    One major concern I have with going with Palms (specifically the ones running palm os) is are they going to exist in a year or two?
    Is Palm moving its devices to windows based only?
    If Palms are not the way forward what do you recommend?

    Hope my ramblings are not too confusing, if anyone could help me with any of the above questions i would be very appreciative.

    Jason


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