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changing firmware

vaughny · 2008-01-28 22:10:35

hi i have a creative zen that i was always using on the xp mahine and now that i have vista it desnt recognize it or charge or nothing so last few months i havint been able to use it. i was told i would need to change he firmware on it on the xp machine but i dont have a clue. can anyone tell me how i would do this as i…

28-01-2008 11:10pm

#1

vaughny

Closed Accounts Posts: 34 ✭

Join Date: September 2007

Posts: 24

hi

i have a creative zen that i was always using on the xp mahine and now that i have vista it desnt recognize it or charge or nothing so last few months i havint been able to use it. i was told i would need to change he firmware on it on the xp machine but i dont have a clue. can anyone tell me how i would do this as i miss all my tunes and its really annoying.

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Comments

#2 29-01-2008 1:16am

Jaoibh

Registered Users, Registered Users 2 Posts: 253 ✭✭

Join Date: October 2003

Posts: 224

the best thing to do is go to www.creative.com and look for the new firmware for the mp3 player. If there's a new version out then there's your solution.

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#3 29-01-2008 1:26am

Soundman

Registered Users, Registered Users 2 Posts: 2,593 ✭✭✭

Join Date: March 2003

Posts: 2552

Sounds more like Vista isn't recognising your Zen due to lack of drivers. I haven't had a problem with mine in going from XP to Vista Business without updating the Zen firmware. There should be no need for it as it is Vista that isn't recognising it after all.

Have you got the Creative Media Explorer or whatever the software is called installed on Vista? Might need to be updated.

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