[Eircom & Resellers..BT, UTV etc] ADSL Speed upgrade to 8MB discussion...ongoing

DECEiFER

I got my upgrade. Just home now to find this...

DOS Ping wrote:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Dave>ping boards.ie

Pinging boards.ie [89.234.66.107] with 32 bytes of data:

Reply from 89.234.66.107: bytes=32 time=39ms TTL=58
Reply from 89.234.66.107: bytes=32 time=42ms TTL=58
Reply from 89.234.66.107: bytes=32 time=45ms TTL=58
Reply from 89.234.66.107: bytes=32 time=40ms TTL=58

Ping statistics for 89.234.66.107:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 39ms, Maximum = 45ms, Average = 41ms

Not fantastic. Those speeds vary. My line stats are brilliant, and yet, cannot maintain a constant stream of data at the proper speed.


P.S. My Interleaver Depth used to be set to 1/1 (down/up) before the upgrade, and now it's set to 64/8. Is that the level of Interleaving Eircom have placed on the line?

Here's a link to a previous post of mine, showing my stats before the upgrade:
http://www.boards.ie/vbulletin/showpost.php?p=56684063&postcount=1558

DECEiFER

DECEiFER wrote: »

P.S. My Interleaver Depth used to be set to 1/1 (down/up) before the upgrade, and now it's set to 64/8. Is that the level of Interleaving Eircom have placed on the line?

Sounds like it. My 1 meg connection is still on 1/1.

leche solara

DECEiFER wrote: »

I got my upgrade.




Here's a link to a previous post of mine, showing my stats before the upgrade:
http://www.boards.ie/vbulletin/showpost.php?p=56684063&postcount=1558

Jaysus!! and it changed your service provider as well!

DECEiFER

leche solara wrote: »

Jaysus!! and it changed your service provider as well!

This is the thing. I can be either UTV or BT. I use my parents' BT login at times when the UTV gateway is clogged. But I do pay UTV. I was surprised that it worked. I had to try, and thank God that it paid off! (handy for cap evasion too)

Here's my new speed test (just switched over to my UTV login):


Can anyone else with a BT Voyager router (mine's a 210) confirm that the Interleaving Depth is showing 64/8 (down/up) in their stats? I'd be very grateful for any information and insight.

corkcomp

what do you guys think of these ping stats? My line was upgraded from 2 to 3 mb today .. unfortunatel didnt get ping times before upgrade

C:\>ping www.boards.ie

Pinging www.boards.ie [89.234.66.107] with 32 bytes of data:
Reply from 89.234.66.107: bytes=32 time=33ms TTL=61
Reply from 89.234.66.107: bytes=32 time=30ms TTL=61
Reply from 89.234.66.107: bytes=32 time=31ms TTL=61
Reply from 89.234.66.107: bytes=32 time=31ms TTL=61

Ping statistics for 89.234.66.107:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 30ms, Maximum = 33ms, Average = 31ms

Gonzo

those pings are very high for the 3meg package, they should be 10 to 15ms... im really wishing this upgrade would not happen now.....

ping www.boards.ie

Pinging www.boards.ie [89.234.66.107] with 32 bytes of data:
Reply from 89.234.66.107: bytes=32 time=11ms TTL=61
Reply from 89.234.66.107: bytes=32 time=8ms TTL=61
Reply from 89.234.66.107: bytes=32 time=8ms TTL=61
Reply from 89.234.66.107: bytes=32 time=8ms TTL=61

Ping statistics for 89.234.66.107:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 8ms, Maximum = 11ms, Average = 8ms

What ISP are you on? I get the following with 1 meg Perlico - and I'm pretty sure it's rubbish!

Pinging www.boards.ie [89.234.66.107] with 32 bytes of data:

Reply from 89.234.66.107: bytes=32 time=37ms TTL=59
Reply from 89.234.66.107: bytes=32 time=35ms TTL=59
Reply from 89.234.66.107: bytes=32 time=36ms TTL=59
Reply from 89.234.66.107: bytes=32 time=36ms TTL=59

Ping statistics for 89.234.66.107:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 35ms, Maximum = 37ms, Average = 36ms

DECEiFER

Karsini wrote: »

What ISP are you on? I get the following with 1 meg Perlico - and I'm pretty sure it's rubbish!

Pinging www.boards.ie [89.234.66.107] with 32 bytes of data:

Reply from 89.234.66.107: bytes=32 time=37ms TTL=59
Reply from 89.234.66.107: bytes=32 time=35ms TTL=59
Reply from 89.234.66.107: bytes=32 time=36ms TTL=59
Reply from 89.234.66.107: bytes=32 time=36ms TTL=59

Ping statistics for 89.234.66.107:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 35ms, Maximum = 37ms, Average = 36ms

Do a Trace Route, so we can establish where the delay is.

In the Command Prompt window, type "tracert boards.ie" (without the quotes). Apologies if you already knew that, but it can be used by others too to establish what server is causing they delays too.

corkcomp

DECEiFER wrote: »

Do a Trace Route, so we can establish where the delay is.

In the Command Prompt window, type "tracert boards.ie" (without the quotes). Apologies if you already knew that, but it can be used by others too to establish what server is causing they delays too.

hmmm

C:\>tracert www.boards.ie

Tracing route to www.boards.ie [89.234.66.107]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 10.0.0.1
2 * * * Request timed out.
3 26 ms 26 ms 25 ms 83.71.114.65
4 31 ms 31 ms 30 ms 83.71.115.3
5 30 ms 30 ms 31 ms to-inex-dub-deg-gw.digiweb.ie [193.242.111.20]
6 31 ms 41 ms 65 ms ip-89-234-66-107.dedi.digiweb.ie [89.234.66.107]

DECEiFER

corkcomp wrote: »

hmmm

C:\>tracert www.boards.ie

Tracing route to www.boards.ie [89.234.66.107]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 10.0.0.1
2 * * * Request timed out.
3 26 ms 26 ms 25 ms 83.71.114.65
4 31 ms 31 ms 30 ms 83.71.115.3
5 30 ms 30 ms 31 ms to-inex-dub-deg-gw.digiweb.ie [193.242.111.20]
6 31 ms 41 ms 65 ms ip-89-234-66-107.dedi.digiweb.ie [89.234.66.107]

What type of modem/router are you using?

corkcomp

DECEiFER wrote: »

What type of modem/router are you using?

netopia 2247 in bridged mode - using a WRT54w linksys as router ... F/W at most recent rev on both ...

DECEiFER

corkcomp wrote: »

netopia 2247 in bridged mode - using a WRT54w linksys as router ... F/W at most recent rev on both ...

I was wondering why the first hop was to IP 10.0.0.1. Question answered.

To answer your question, the delay begins with your ISP on 83.71.114.65 and both continues and worsens on 83.71.115.3, so it's them that's causing it for sure. Both of those are servers belonging to your ISP and if the latency was lower from you to them, then your Boards.ie latency would also be lower. From those IP's, it can be told that your ISP is Eircom.

corkcomp

DECEiFER wrote: »

I was wondering why the first hop was to IP 10.0.0.1. Question answered.

To answer your question, the delay begins with your ISP on 83.71.114.65 and both continues and worsens on 83.71.115.3, so it's them that's causing it for sure. Both of those are servers belonging to your ISP and if the latency was lower from you to them, then your Boards.ie latency would also be lower. From those IP's, it can be told that your ISP is Eircom.

yep, confirmed my suspicions! on eircom home plus

DECEiFER

corkcomp wrote: »

yep, confirmed my suspicions! on eircom home plus

Give it a week or so, and if things don't improve, call Eircom to discuss the matter and perhaps ask them to reduce your interleaving setting (or again, ask them to switch you to fastpath instead).

A nicer tool to do Trace Routes is this GUI version you can copy and paste from.

Download it from:
http://www.deceifermedia.com/main/files/applications/wftrace.exe

Here's a screenshot showing you its simple usage:


Just type in the address or IP you want to trace your route to, and then hit Start! You can then select the data, then copy and paste it as normal.

Kenmare

did that tracert and got

C:\Documents and Settings\*******>tracert boards.ie

Tracing route to boards.ie [89.234.66.107]
over a maximum of 30 hops:

1 2 ms 1 ms 1 ms 192.168.1.1
2 114 ms 107 ms 106 ms bas506.cwt.esat.net [193.95.136.242]
3 87 ms 80 ms 106 ms vlan500.rt502.cwt.esat.net [193.95.136.125]
4 86 ms 106 ms 106 ms vlan52.rt001.cwt.esat.net [193.95.130.145]
5 113 ms 106 ms 106 ms ge0-0.br001.cwt.esat.net [193.95.129.4]
6 33 ms 72 ms 136 ms to-inex-dub-deg-gw.digiweb.ie [193.242.111.20]
7 65 ms 54 ms 67 ms ip-89-234-66-107.dedi.digiweb.ie [89.234.66.107]

DECEiFER

Kenmare wrote: »

did that tracert and got

C:\Documents and Settings\*******>tracert boards.ie

Tracing route to boards.ie [89.234.66.107]
over a maximum of 30 hops:

1 2 ms 1 ms 1 ms 192.168.1.1
2 114 ms 107 ms 106 ms bas506.cwt.esat.net [193.95.136.242]
3 87 ms 80 ms 106 ms vlan500.rt502.cwt.esat.net [193.95.136.125]
4 86 ms 106 ms 106 ms vlan52.rt001.cwt.esat.net [193.95.130.145]
5 113 ms 106 ms 106 ms ge0-0.br001.cwt.esat.net [193.95.129.4]
6 33 ms 72 ms 136 ms to-inex-dub-deg-gw.digiweb.ie [193.242.111.20]
7 65 ms 54 ms 67 ms ip-89-234-66-107.dedi.digiweb.ie [89.234.66.107]

That delay is outrageous. Are you using a Wi-Fi or Ethernet connection to your Router? Normally, if your connection is idle and the Router is not doing any work you'd get >1 ms (less than 1 ms) from your PC to Router via Ethernet. Wi-Fi would be slightly more.

Now, assuming your connection is not being used (no downloads or other activities going, etc., on any PC that utilizes the connection), the second hop to your ISP's gateway is absolutely appaling. I've never seen that unless there's maintenance issues on the ISP's end.

If your connection is not idle, or you are unsure, please make sure to try again when it is idle and you are sure. Otherwise, those results are inaccurate and useless.


EDIT: One last thing. Sorry if you've mentioned it before, but what speed is your connection and what actual speed is your Router syncing at?

DECEiFER

DECEiFER wrote: »

Do a Trace Route, so we can establish where the delay is.

In the Command Prompt window, type "tracert boards.ie" (without the quotes). Apologies if you already knew that, but it can be used by others too to establish what server is causing they delays too.

Yeah I did know about it, I'm in the trade. But here it is anyway:

Tracing route to www.boards.ie [89.234.66.107]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  fritz.fonwlan.box [192.168.178.1]
  2    29 ms    25 ms    26 ms  bras4.perlicobb.com [217.75.0.214]
  3    28 ms    29 ms    31 ms  88.151.0.29
  4    34 ms    33 ms    32 ms  77.107.255.254
  5    34 ms    32 ms    32 ms  to-inex-dub-deg-gw.digiweb.ie [193.242.111.20]
  6    34 ms    35 ms    39 ms  ip-89-234-66-107.dedi.digiweb.ie [89.234.66.107]


Trace complete.

It's their own gateway that seems to be the problem.

DECEiFER

Karsini wrote: »

Yeah I did know about it, I'm in the trade. But here it is anyway:

Tracing route to www.boards.ie [89.234.66.107]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  fritz.fonwlan.box [192.168.178.1]
  2    29 ms    25 ms    26 ms  bras4.perlicobb.com [217.75.0.214]
  3    28 ms    29 ms    31 ms  88.151.0.29
  4    34 ms    33 ms    32 ms  77.107.255.254
  5    34 ms    32 ms    32 ms  to-inex-dub-deg-gw.digiweb.ie [193.242.111.20]
  6    34 ms    35 ms    39 ms  ip-89-234-66-107.dedi.digiweb.ie [89.234.66.107]


Trace complete.

It's their own gateway that seems to be the problem.

I think it's the Interleaving in general that's the problem. You just can't seem to ping any domestic servers at 10-15-20ms anymore! But yeah, the problem is beginning right there, as you said.

What is it you do? Something in networking?

DECEiFER

DECEiFER wrote: »

I think it's the Interleaving in general that's the problem. You just can't seem to ping any domestic servers at 10-15-20ms anymore! But yeah, the problem is beginning right there, as you said.

What is it you do? Something in networking?

My modem claims the interleave depth is set at 1/1:



I'm between jobs at the moment but was previously working for Marx Computers in Dublin, mostly doing repairs and the like. But in the past I was doing networking installs in schools for the NCTE broadband scheme. Mostly in north Kerry and west Limerick.

so the 3mb lines that are getting upgraded to 7.6 = crap ping????

DECEiFER

Deleted User wrote: »

so the 3mb lines that are getting upgraded to 7.6 = crap ping????

Yes, due to high interleaving. Read back a few pages or more and you'll see it being discussed.

vectra

Is mine good or bad ?

Tracing route to boards.ie [89.234.66.107]
over a maximum of 30 hops:

1 1 ms 1 ms <1 ms 192.168.1.254
2 49 ms 45 ms 46 ms bas508.cwt.esat.net [193.95.136.245]
3 46 ms 46 ms 48 ms vlan500.rt502.cwt.esat.net [193.95.136.125]
4 46 ms 47 ms 47 ms vlan52.rt001.cwt.esat.net [193.95.130.145]
5 46 ms 48 ms 45 ms ge0-0.br001.cwt.esat.net [193.95.129.4]
6 63 ms 170 ms 48 ms to-inex-dub-deg-gw.digiweb.ie [193.242.111.20]
7 47 ms 48 ms 48 ms ip-89-234-66-107.dedi.digiweb.ie [89.234.66.107]

brettmirl

Our line in Ashbourne got upgraded yesterday. Now showing speed of :

Speed
10234/828 (kbps)

mattman

mick_irl wrote: »

Our line in Ashbourne got upgraded yesterday. Now showing speed of :

Speed
10234/828 (kbps)

whos your ISP? whats your ping times?

Rattlehead_ie

Outa interest and being greedy people who are on the 12Mbs service will they get upgraded
Ive signed up for 12Mbs and IM just waiting for Eircom to get ass in gear and get to my exchange to change me over

Pansy Potter

Would someone please explain exactly what the impact of higher pings means.
I have a 3Mb line which I hope to have increased to 7.6Mb on weekend 9th. August. Speedtest tells me I'm currently pinging at about 50, but sometimes it can be 90 or higher. The speed increase will allow me to download faster, but what will increased pings mean.

Jonathan

Pansy Potter wrote: »

Would someone please explain exactly what the impact of higher pings means.
I have a 3Mb line which I hope to have increased to 7.6Mb on weekend 9th. August. Speedtest tells me I'm currently pinging at about 50, but sometimes it can be 90 or higher. The speed increase will allow me to download faster, but what will increased pings mean.

Ping times are like the response time of a line.

A 1Mbps line with a ping of 5 will appear faster for normal browsing than a 12Mbps line with a ping of 500.

Calebmcd

Websites will be slower to load and gaming online might be impossible.

Hank Scorpio

well not impossible

but you`ll get al_capowned by ze germans leet ping!:P

DECEiFER

vectra wrote: »

Is mine good or bad ?

Tracing route to boards.ie [89.234.66.107]
over a maximum of 30 hops:

1 1 ms 1 ms <1 ms 192.168.1.254
2 49 ms 45 ms 46 ms bas508.cwt.esat.net [193.95.136.245]
3 46 ms 46 ms 48 ms vlan500.rt502.cwt.esat.net [193.95.136.125]
4 46 ms 47 ms 47 ms vlan52.rt001.cwt.esat.net [193.95.130.145]
5 46 ms 48 ms 45 ms ge0-0.br001.cwt.esat.net [193.95.129.4]
6 63 ms 170 ms 48 ms to-inex-dub-deg-gw.digiweb.ie [193.242.111.20]
7 47 ms 48 ms 48 ms ip-89-234-66-107.dedi.digiweb.ie [89.234.66.107]

Bad. But you're not alone. High interleaving is causing you to ping your own ISP's gateway slower than what you used to be able to ping a server in the UK at. We're hoping it's temporary, and I am willing to give them a week or two to get it sorted. If they don't, I'm going to downgrade to the new 3Mb package in hopes of gaining lower interleaving. It's no good going up to 7.6Mb if the pings are going to be off the scale permanently.

EDIT: Can anyone provide me with an email address to contact Eircom's Technical Support Team?