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Eircom E-mail Problems

  • 05-02-2008 12:34pm
    #1
    PhotogTom
    Registered Users Posts: 199 ✭✭


    Having problems with Eircom e-mail. Using WinXP and Outlook. When I test account I get error message of "server found but no response" for both incoming and outgoing. When I ping mail1.eircom.net I get "request timed out".
    Is it me or Eircom? Anyone else having problems? The ping issue makes me think its Eircom.
    But, in maybe another issue altogether (and I know the ping isn't related to my account) I wonder if anyone knows just how Eircom "works" its e-mail accounts. I had, years ago, an Eircom dial up account and have long since switched to wireless broadband. But I kept my name@eircom.net e-mail account as it was the one that most people knew. Seemingly there is no charge to keep an Eircom e-mail account. Will they keep it for me forever or should I think about migrating?


Comments

  • #2
    Username!
    Closed Accounts Posts: 399 ✭✭Username!


    Eircom aren't saying much but there has definately been timeout issues with mail1.eircom.net lately.

    Try pinging mail2.eircom.net and then if you get replies, change your servers in Outlook.


  • #3
    PhotogTom
    Registered Users Posts: 199 ✭✭PhotogTom


    Thanks for the suggestion but I get same results "Request timed out". Sounds like it is an Eircom problem all right? Guess I'll just have to keep checking.


  • #4
    PhotogTom
    Registered Users Posts: 199 ✭✭PhotogTom


    I've turned off my firewall and antivirus. Did not help. I can ping other sites - just not Eircom.
    I've cross posted on the Nets and Comms board so I apologize if you've read this twice.
    The Eircom ping was tested twice at ping mail1.eircom.net and both people had no problem.
    Any idea why I can't ping Eircom (even though I can ping other sites) and why I can't get Outlook to pick up my e-mail?


  • #5
    IamMetaldave
    Registered Users, Registered Users 2 Posts: 3,499 ✭✭✭IamMetaldave


    It's not your end, my uncle was having the same problem last week, it resolved itself within 24 hours or so.

    https://www.instagram.com/iammetaldave/



  • #6
    PhotogTom
    Registered Users Posts: 199 ✭✭PhotogTom


    Well, just a report, but according to a tech guy I talked to - he's had several complaints about not getting Eircom e-mail. The common thread is that his customers, as I do, all use FWI wireless broadband. Apparently there is some sort of block between the two networks.
    I'll see if anyone else knows anything about it on the broadband boards.


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