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Need New Host; my current hosting company messed up again

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  • 06-02-2008 2:58pm
    #1
    information
    Closed Accounts Posts: 362 ✭✭


    Any recommendations ?

    I need someone reliable

    or a least if there is a problem, I will be told about it when it occurs

    and the host will be able to tell me when the problem will be fixed

    I'm with hosting365 at the moment so someone else, Thanks


Comments

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    #2
    dr. gonzo
    Registered Users Posts: 73 ✭✭dr. gonzo


    Yeah what's the story with Hosting 365 at the moment?


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    #3
    zAbbo
    Registered Users Posts: 11,987 ✭✭✭✭zAbbo


    Depends what your needs are ?

    It would be important to raise the questions if your prospect Hoster has had any outages or issues over the last few years.

    Some of the providers (in the sticky) have a free tour, so it would be handy to pop in and check out the facilities.


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    #4
    DJB
    Registered Users Posts: 706 ✭✭✭DJB


    Don't discuss the current situation about H365 as you'll get the thread closed.

    I'd recommend www.blacknight.com - great service, support and I haven't had any down time with them.


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    #5
    louie
    Closed Accounts Posts: 1,200 ✭✭✭louie


    I'll second DJB.


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    #6
    aidan_walsh
    Closed Accounts Posts: 17,208 ✭✭✭✭aidan_walsh


    dr. gonzo wrote: »
    Yeah what's the story with Hosting 365 at the moment?
    Forward those questions to H365, this is not their support site.


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    #7
    AARRRGH
    Closed Accounts Posts: 12,382 ✭✭✭✭AARRRGH


    I left H365 last month. I'm very happy I made that decision.

    If you don't mind your host being non-Irish, I recommend The Planet


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    #8
    mneylon
    Registered Users Posts: 7,739 ✭✭✭mneylon


    dublindude wrote: »
    I left H365 last month. I'm very happy I made that decision.

    If you don't mind your host being non-Irish, I recommend The Planet
    That might be overkill if the OP only needs hosting for a small site :)

    Blog | Tweets



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    #9
    Bob the Builder
    Registered Users Posts: 2,919 ✭✭✭Bob the Builder


    blacknight wrote: »
    That might be overkill if the OP only needs hosting for a small site :)
    Excellent reputation though.

    And it is reasonably affordable.


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    #10
    AARRRGH
    Closed Accounts Posts: 12,382 ✭✭✭✭AARRRGH


    Yeah they're really cheap. I have a very powerful dedicated server for less than €200 per month.


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    #11
    Cr8or
    Registered Users Posts: 849 ✭✭✭Cr8or


    I had to move two people this month away from h365 .. both connected to database issues (because of shared database servers).. sorry Steve!

    Also the mail has been hit and miss with them..


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    #12
    pwd
    Closed Accounts Posts: 5,284 ✭✭✭pwd


    it's useful to be able to discuss the merits of various hosting options, providers, and locations. Anyways, if I care about enough I might setup my own forum site.

    that might be a good idea for a site :)
    people get on the defensive and start lashing out threats of libel, slander and other such words

    or maybe not :/

    edit: This makes no sense now because the quoted replies were moved while I was writing it


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    #13
    aidan_walsh
    Closed Accounts Posts: 17,208 ✭✭✭✭aidan_walsh


    OT posts split into a new thread in Feedback.


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    #14
    pwd
    Closed Accounts Posts: 5,284 ✭✭✭pwd


    Where did you move them to?


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    #15
    aidan_walsh
    Closed Accounts Posts: 17,208 ✭✭✭✭aidan_walsh


    Feedback.


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    #16
    pwd
    Closed Accounts Posts: 5,284 ✭✭✭pwd


    oops That question was meant to be addressed to Cr8or


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    #17
    steve-hosting36
    Closed Accounts Posts: 2,161 ✭✭✭steve-hosting36


    Hi Jason,

    Did they log any tickets with issues? Our mail and DB servers have delivered perfect uptime with no recorded issues.


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    #18
    ntlbell
    Registered Users Posts: 16,288 ✭✭✭✭ntlbell


    steve-hosting36 wrote: »
    Hi Jason,

    Did they log any tickets with issues? Our mail and DB servers have delivered perfect uptime with no recorded issues.

    Sorry but if you're going to make a statment like that on boards it has to be questioned. Your customers suffered email outages yesterday which is exactly what happened last year where they couldn't access email for a number of hours how is this a perfect uptime with no recorded issues?

    Statements like this are just bizarre.


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    #19
    AARRRGH
    Closed Accounts Posts: 12,382 ✭✭✭✭AARRRGH


    steve-hosting36 wrote: »
    ...with no recorded issues.

    I think this is the problem. Your staff don't seem to log a lot of issues/communication with customers.


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    #20
    EKRIUQ
    Registered Users Posts: 4,386 ✭✭✭EKRIUQ


    steve-hosting36 wrote: »
    Hi Jason,

    Did they log any tickets with issues? Our mail and DB servers have delivered perfect uptime with no recorded issues.

    Is there any point, In the last month support have directed me to log a support ticket, I've lodged 3 and no reply either time.

    One databse issue, One stopgapdomain issue, and one refund issue regarding .ie non successful due to geographical name.
    Cr8or wrote: »
    I had to move two people this month away from h365 .. both connected to database issues (because of shared database servers).. sorry Steve!

    Also the mail has been hit and miss with them..

    Its a bit crazy that you can upload a file, image, directory via a cms and then you have to wait 24 hours before being able to work with that file because the server owns it.

    Only thing is I took out 1 years hosting:(, but I can never refer clients to their hosting because of the above reason plus all files are unwritable until I have to chmod them all to work with them.

    So all new clients have to be put with someone else.

    I'm sure H365 is excellent for most peoples purposes and have an excellent service but for mine it just doesn't work out.


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    #21
    aidan_walsh
    Closed Accounts Posts: 17,208 ✭✭✭✭aidan_walsh


    You'll likely all be needing this.


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