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Fraud reporting

  • 06-02-2008 10:41pm
    #1
    ben2k7
    Closed Accounts Posts: 74 ✭✭


    hi i recently bought a phone from a site. i sent the mone and its gone 3 weeks and i should of got it one week ago. i send emails asking for my money back but they say no it was my fault i paid for an item that doesnt ship to your country.

    basicaly i did this thing before where i filled out a form over the internet and got my money back within 2 days, some fraud report thing (it was an irish site) anyone know that site?


Comments

  • #2
    jd83
    Registered Users, Registered Users 2 Posts: 1,445 ✭✭✭jd83


    your going to get a load of abuse here about been stupid enough to fall for a scam online so your probably better off posting it here:

    http://www.boards.ie/vbulletin/forumdisplay.php?f=583


  • #3
    Ruu_Old
    Closed Accounts Posts: 36,634 ✭✭✭✭Ruu_Old


    What method of payment did you use? If it was a credit card then call your credit card or bank and ask them what to do.


  • #4
    ben2k7
    Closed Accounts Posts: 74 ✭✭ben2k7


    i thought one of ye would no the site. remember it was on tv (ad) last year! <--- prob not


  • #5
    Toots
    Administrators, Business & Finance Moderators, Society & Culture Moderators Posts: 16,929 Admin ✭✭✭✭✭Toots


    If you used paypal, you can use the claim function and they will try to get the money back for you. As Ruu said, if you used a credit card, then call your credit card provider and see if there's anything they can do for you. Most credit cards have some sort of purchase protection if your card is stolen, but not sure what the story would be in this situation though. If you just sent them cash, or a cheque I don't think you'll have much come-back though. Possibly see if there's a consumer advice office or similar in the country where this company is based and drop them a line to see if they can do anything for you.


  • #6
    ben2k7
    Closed Accounts Posts: 74 ✭✭ben2k7


    i used a prepaid credit card that i got for xmas


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  • #7
    Toots
    Administrators, Business & Finance Moderators, Society & Culture Moderators Posts: 16,929 Admin ✭✭✭✭✭Toots


    ben2k7 wrote: »
    i used a prepaid credit card that i got for xmas

    Hmm, is there a number for them you can call? If not go with trying to contact some sort of consumer ombudsman in the country of the site. Where did you order it from? As in what country?


  • #8
    ben2k7
    Closed Accounts Posts: 74 ✭✭ben2k7


    no, no number. does anyone know that site. its all i need. google cant find it"


  • #9
    ben2k7
    Closed Accounts Posts: 74 ✭✭ben2k7


    FOUND IT GUYS THANKS http://www.consumerconnect.ie/eng/Working_With_You/Submit_a_Consumer_Complaint/


  • #10
    Lazare
    Registered Users, Registered Users 2 Posts: 4,426 ✭✭✭Lazare


    Here's another site I found usefull in the past.

    www.fraudreport.ie


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