American Eagle (Clothing)

sitstill

meboloxitis wrote: »

I bought some stuff 2 weeks ago, came to like $120 + $40 shipping (this was using the promo code)

Got stung by customs for €40

Personallly didnt think it was worth it.... shipping is a joke & customs really stuck the boot in! Postie was a bit of a prick about it too!
Said we should keep it under $100 (with a smirk on his face) :mad:

I'm expecting an order to come tomorrow. If you get stung for customs tax, how does t have to be paid....to the postman at the door in cash?? I'll be in work and not sure if my mam would have enough cash on her, so what happens if it can't be paid there and then?

sitstill

Well it arrived today and I got charged E90 Import VAT and I felt like telling the postman to just send it back.. I was so pi$$ed off.

Carmeii

I try to keep my orders small and haven't been stung for customs yet. I order regularly too. Always keep it under 100 dollars Inc delivery

sitstill

What is the actual amount you're allowed bring in before paying customs charges? Can't find it online

Basq

sitstill wrote: »

What is the actual amount you're allowed bring in before paying customs charges? Can't find it online

It's actually €22.. or €45 if it's marked as a gift.

RS6

25% off today for thanksgiving.

50% off and second jumper you buy too so good savings if you couple them.

The V neck sweater are very good.

Discount code 47596384

Bill-e

The T&C's of the 50% off 2nd jumper is not valid on international orders...

Edit: that said the discount has been applied to my cart...

RS6

I got the 50% off a few weeks ago.

Gran Hermano

Bill-e wrote: »

The T&C's of the 50% off 2nd jumper is not valid on international orders...

Edit: that said the discount has been applied to my cart...

The 50% off the second item if you buying two of the same (sizes and colours can differ) applies to international orders. It's the free shipping offer that is not open to non-US customers.

RS6

Gran Hermano wrote: »

The 50% off the second item if you buying two of the same (sizes and colours can differ) applies to international orders. It's the free shipping offer that is not open to non-US customers.

Doesnt have to be the same sweater it can be any two sweaters and you get the lowest price one for 50%.

Wertz

Just ordered the below items (items after all relevant discounts applied in bold)

Low Loose Jean Vintage Bleach
32 X 32 $29.95 $22.46

AE Standout T Black
Large $11.95 $4.49 Buy 1 - 50% off 2nd

AE Standard Issue Cargos Camo Green
32 X 32 $14.95 $11.21

AE Thermal Hoodie Medium Heather Grey
Large $34.50 $25.88

AE Icon T Orange Sun
Large $19.50 $7.31 Buy 1 - 50% off 2nd

Eagle Signature Fleece Plumberry
Large $29.50 $22.13

AE Sweater Hat White
Small/Medium $9.95 $7.46

AE Patch Hat Black
Small/Medium $12.95 $9.71

Plus $40 shipping

Grand total = $150.65

Euro equivalent = €118.50 at consumer XE rate.

They now accept paypal too which is handy.
Great value, even if I caught for VAT/duty.

Basq

Wertz wrote: »

Just ordered the below items (items after all relevant discounts applied in bold)

Low Loose Jean Vintage Bleach
32 X 32 $29.95 $22.46

Hmmmm.... Wertz wears same size jeans as me..









Note to self: kill Wertz and steal his khaki's

!!!!!conor!!!!!

Anyone have any up to date codes?

Davy

!!!!!conor!!!!! wrote: »

Anyone have any up to date codes?

48761907 20% discount

Charlie

Question for yis re tax and delivery.

I am currently thinking about placing an order with AE, and after pricing up the stuff I want, incl. delivery, it comes to $330. Thats with the discounts applied, which took about $95 off my order.

Now, i'm fairly sure that $330 would get nabbed by customs. Could anybody give me a rough euro figure on the total charges I would get lumped with.

If these are pretty high, I am thinking about splitting the order 3 ways, and getting separate deliverys for around the $110 mark each (I heard that these amounts usually go through unnoticed). Has anyone tried this themselves? If so, would it be ok to order the stuff in 3 back to back orders, or should I leave it a few days between each order to avoid suspicions being aroused.

Cheers in advance for any info.

p.s. Would the fact that the stuff would probably be ordered right around the Christmas rush have any bearing on whether it gets spotted by customs.

Wertz

According to this post back up the thread, duty is applied at 12% to the order value total and then vat charged at 21.5% on top of that again. There may also be a handling fee.
You're probably right about the christmas thing...customs guys are probably on overtime trying to claw back revenue losses so will jump on anything...

northdubgal

New code I got off their website... 87954302 20% off

I am just waiting for their website to come online again and I am off shopping for pressies for the mister.. He love's their clothing..

dotsman

Tried to order on Saturday. Got a mail that evening as above saying that they could not process it for security reasons and I should ring the number provided. So I tried putting the order through again on Sunday, this time paying via paypal, and still they sent out the same mail.

I have tried ringing them, but keep getting a "number is not in service message".

The number they give is 1.866.338.2389

I have tried putting a +1 and a 001 in front of that, but it doesn't work. For those that got this message from them, how did you contact them? I'm hoping to get this delivered for xmas (otherwise some people are not going to have any pressies under the tree!)

innocenteyesuk

Did you ring 001.866.338.2389 - you have to leave out the first one.

It's a new thing. Once you've gone through Paypal it'll be fine. They'll just confirm your name and a couple simple things.

Davy

dotsman wrote: »

Tried to order on Saturday. Got a mail that evening as above saying that they could not process it for security reasons and I should ring the number provided. So I tried putting the order through again on Sunday, this time paying via paypal, and still they sent out the same mail.

I have tried ringing them, but keep getting a "number is not in service message".

The number they give is 1.866.338.2389

I have tried putting a +1 and a 001 in front of that, but it doesn't work. For those that got this message from them, how did you contact them? I'm hoping to get this delivered for xmas (otherwise some people are not going to have any pressies under the tree!)

This happens a lot. http://www.boards.ie/vbulletin/showpost.php?p=57987804&postcount=445

Just reply to the email with the details, or scan a credit card statement as proof.

dotsman

Cheers for the quick replies. After posting, I eventually found a regular number (ie non toll-free) +1 412 432-3300. It was their media relations department:D but they transferred me to the regular customer service.

Everything appears sorted now. The girl said that they are checking all international orders! Seems strange to me and I never had a problem before (last order was some time during the summer). She didn't need me to do anything just call out my billing address and shipping address and then she said "fine - I'll send that order through now"! Pretty stupid policy, and hopefully they'll change it before I next order.

All in all a 4.30 minute call and cost me €1.31 on my mobile.

huddlejonny

when i track my item in an post, it says:
Current Status
ITEM RECEIVED08-Dec-08Item History
Activity
Location
Date

ITEM RECEIVEDPORTLAOISE OVR CO LAOIS08-Dec-08

any idea if ive been nabbed for customs tax?

Gran Hermano

If it sits in Portlaoise for more than 24 hours without the status changing it's rather likely it's with Customs. I'd an AE order sit there for three days last week before the status changed to 'Out for delivery'. I was unlucky this time, seventy euro on an order of 150 dollars inc shipping.

RS6

Yeah its annoying the way they list everything at full price.

As in they charge back the 20% off and the discount on your second tops.

This really increases the price when/if you get stung by Customs.

20 Times 20 Times

I ordered again off them , They had a problem with my first order so they gave me 20% off my order. Also they let me use the code 64592371 which gave me another 20% off it , great people i asked them to make sure the receipt said the amount with all the discounts that were applied and not before the discounts were apply , ill copy and place my order below for the laugh

SKU: 0015562457
Name: Eagle Heritage Fleece
Size: Large
Color: Root Beer
Quantity: 1 @ $31.68

SKU: 0015251069
Name: AE Standard Bootcut Khaki
Size: 34 X 34
Color: Walnut Khaki
Quantity: 1 @ $25.28

SKU: 0015542525
Name: AE Wool Peacoat
Size: Large
Color: Charcoal
Quantity: 1 @ $63.68

SKU: 0015517303
Name: Eagle Heritage Fleece
Size: Medium
Color: White Lightening
Quantity: 1 @ $12.64

________________________________________
Order Sub-Total: $133.28
Shipping: $40.00
Shipping Method: International Standard (5-14 business days)
________________________________________
Order Grand Total: $173.28

works out about : €133.93

now thats what i call a bargain

littlebsci

Just wondering if anyone knows what the general delivery time for AE stuff is at the moment? Don't want to order and then realise it won't made it here for Christmas!

dotsman

littlebsci wrote: »

Just wondering if anyone knows what the general delivery time for AE stuff is at the moment? Don't want to order and then realise it won't made it here for Christmas!

It really depends on customs. The delivery time that they quote is 5 to 14 business days. However there's only 10 business days to xmas!

I've ordered from them 4 times before and found that they got it to Ireland fast enough (3 or 4 days I think). After that, if it wasn't stopped in customs it would typically be another 2-3 days. Both times I got caught for customs, it was another 3 or 4 days (but part of that was them attempting delivery, but me not being there to pay the customs so they'd just leave the docket and I would have to pick it up).

So really, I think there's a decent chance of making it, but certainly not guaranteed (especially if an post are overwhelmed due to xmas post etc)

RS6

25% off today only

37294184

As mentioned before, this is a really good deal if you put it together with the 50% off any second top offer.

RS6

littlebsci

dotsman wrote: »

It really depends on customs. The delivery time that they quote is 5 to 14 business days. However there's only 10 business days to xmas!

I've ordered from them 4 times before and found that they got it to Ireland fast enough (3 or 4 days I think). After that, if it wasn't stopped in customs it would typically be another 2-3 days. Both times I got caught for customs, it was another 3 or 4 days (but part of that was them attempting delivery, but me not being there to pay the customs so they'd just leave the docket and I would have to pick it up).

So really, I think there's a decent chance of making it, but certainly not guaranteed (especially if an post are overwhelmed due to xmas post etc)

Thanks, think I'll take a chance on it! Fingers crossed now!!

TouchingVirus

Well I put it all to good use, gonna get crippled with VAT + Customs unless they let me go like the last time

Gran Hermano

I've placed approx 30 orders with AE over the last year. All in the USD100 to 200 bracket. Over the summer I'd say there was a 10% chance of getting charged customs. Based on my orders over the last 2 months
I'd say there is now a 10% chance of not getting charged.

Bill-e

My order got fked up. used an out of date card and now am trying to put the order through on the phone but cause we don't have postcodes here the silly girl can't authorise it... balls!

besty

Just put in a small order there for a coat and pair of trousers. Comes to just under $120 incl. shipping after the 25% discount. Here's hoping I get the stuff before Xmas and I'm not stung for customs!

Jimbo

besty wrote: »

Just put in a small order there for a coat and pair of trousers. Comes to just under $120 incl. shipping after the 25% discount. Here's hoping I get the stuff before Xmas and I'm not stung for customs!

I had a similar amount recently and I got away with it.
It's probably harder for them to screen everything during the Christmas period

dotsman

Just got this email now.

AmericanEagle wrote:

Dear AE Shopper,
Thank you for your recent (call/email).
To enhance security to our customers we have instituted several new checks on orders to ensure the order is not being placed fraudulently. Your order was pulled for this verification process. Therefore your order was not allowed to process further.
If you would like for us to again attempt to receive the authorization necessary to process the order please send a fax a copy of your most recent billing statement and drivers license/state id to 724-779-7891, please include your order number. If you have any further questions please call 1-866-338-2389 between the hours of 8-5 EST, Monday- Friday.
Thanks for being a part of the American Eagle brand!
Sincerely,
Your Friends @ AE.com

On the phone yesterday, the girl was saying that everything would be processed fine. I'm getting very p!ssed off with this now and thinking I'll just cancel and never bother with them again. This BS makes no sense:mad:

copacetic

RS6 wrote: »

25% off today only

37294184

As mentioned before, this is a really good deal if you put it together with the 50% off any second top offer.

RS6

agreed, but it is really annoying if you want, say, 2 sweaters at $50 each and a couple of t-shirts at $12 each, they apply the discount to the 2 t-shirts!

So you need to split any tops over different orders to make the best savings..

Neanderthal boy

Got stung for €70 customs bill on a $200 order!! Not a happy chappy at all :mad:

Jimbo

dotsman wrote: »

Just got this email now.



On the phone yesterday, the girl was saying that everything would be processed fine. I'm getting very p!ssed off with this now and thinking I'll just cancel and never bother with them again. This BS makes no sense:mad:

I had the same BS.

It only happened once though, so you should be clear for future orders

besty

Neanderthal boy wrote: »

Got stung for €70 customs bill on a $200 order!! Not a happy chappy at all :mad:

Sorry to hear it. Was the $200 including shipping or what?

Davy

jimbo78 wrote: »

I had the same BS.

It only happened once though, so you should be clear for future orders

You would think, i have had it around three times and all on the same details and card! :rolleyes:

dotsman

jimbo78 wrote: »

I had the same BS.

It only happened once though, so you should be clear for future orders

Hopefully!

davton wrote: »

You would think, i have had it around three times and all on the same details and card! :rolleyes:

Think I'll go through with this order. But I'll be very cautious about ordering from them again, and if this happens again, I'll just cancel and never deal with them. It really is a ridiculous, unnecessary policy.

TouchingVirus

dotsman wrote: »

Just got this email now.

On the phone yesterday, the girl was saying that everything would be processed fine. I'm getting very p!ssed off with this now and thinking I'll just cancel and never bother with them again. This BS makes no sense:mad:

AE have had that policy since way back in 2005, I had to fax them over all that gear too. never had to do it again though

Wertz

Neanderthal boy wrote: »

Got stung for €70 customs bill on a $200 order!! Not a happy chappy at all :mad:

I'd query that.
Eventually got my order today after customs had it for 5 days according to tracking. It took 2 days to get from US dispatch to customs. Order total inc shipping was $151, customs wanted €27.50 VAT and a fiver for An Post, so €32.50 all in...
This brought my order to €150 which I still consider a great price for the amount and quality of clothing I got.
AE have sent me a customer questionaire...I intend to ask them about their shipping fees; there's not much point in paying for expedited shipping when A) the customs clearance process means the package can take 3X as long to arrive as what it should and you get to pay VAT on the high shipping rate.

copacetic

latest email says buy one get 50% off, for everything, not just tops.

+ 20% off. bugger, just ordered some stuff the other day..

besty

copacetic wrote: »

latest email says buy one get 50% off, for everything, not just tops.

+ 20% off. bugger, just ordered some stuff the other day..

That email twisted my arm into making another order despite making one yesterday. This time I got, jeans, 3 pairs boxers, jumper, shirt and a pair of runners for $120 including shipping. Unbelievable value really (provided I don't get stung for customs)

Fizman

Right I think I'm gonna put in a healthy order in the morning. Too good an offer right now not to. Hopefully it'll arrive before xmas.

For those of you who buy jeans online, what is the success rate of them actually fitting? I don't think I could ever order them. Hard enough finding a pair in a shop which I initially 'think' should fit me.

Vikings

Put in a big order last week with AE, had to be split into two packages because they cant send more than 15 items in one international shipment for some reason - anyway, total was around about $500 or so, arrived this morning with a customs bill for €187...ouch!!

Bill-e

kinda glad my last order didn't go through correctly...

Fizman

Just ordered 6 items there with a merchandise value of nearly $300. After the discounts the order has come to $200, and thats including shipping!

Great value, even if I get lumped with a tasty enough duty!

Vikings

Fizman wrote: »

Just ordered 6 items there with a merchandise value of nearly $300. After the discounts the order has come to $200, and thats including shipping!

Great value, even if I get lumped with a tasty enough duty!

Unfortunately AE.com don't take the discounts into consideration when they are filling out their USPS customs forms. Every item is listed at its full price regardless of how much you actually paid for it, then add on the cost of shipping and then your duty + vat gets thrown on top of that cost.

A payment of ~$300 (excl shipping) which I made to AE shows as ~$400 on the invoice for USPS customs as it calculated every item at their original prices.

The second was similar, payment of ~$120 (excl shipping) has an invoice amount of ~$205 for the customs declaration... if AE had marked the stuff correctly then I'd say I could have saved close to €75 on the customs charges.

I'm still happy with the purchase no doubt, and definitely snagged some nice stuff at a much lower price than would be got over here but the customs thing does leave a little sour taste after such a big shopping spree