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Windows Explorer Has Stopped Working

  • 27-02-2008 4:30pm
    #1
    Vic Vinegar
    Closed Accounts Posts: 6,241 ✭✭✭


    Hey folks, i hope someone can help, a work colleague has a new laptop, running vista. It has all of a sudden stopped booting up with a "windows explorer has stopped working message" over a black screen. I thought maybe i could get into safe mode and fiddle around or do a system restore but it's the same story there as well! any idea what the problem is? i did a scout around google and it seems to be a common problem but couldn't see a solution! can anybody help?

    Cheers :)


Comments

  • #2
    Sherifu
    Registered Users, Registered Users 2 Posts: 17,727 ✭✭✭✭Sherifu


    Unless you can find something more specific like a file that's at fault, your quickest option is a repair install.


  • #3
    Vic Vinegar
    Closed Accounts Posts: 6,241 ✭✭✭Vic Vinegar


    She doesn't have too good English i'm afraid so getting specifics from her (what she has installed etc.) could be a problem! i'll ask her for the recovery disc, it's a new lappy so she should still have it (hopefully, for her sake!) :)


  • #4
    Vic Vinegar
    Closed Accounts Posts: 6,241 ✭✭✭Vic Vinegar


    She told me she doesn't have a recovery disc.... would i be able to use a vista installation disc? (provided it's the right version)


  • #5
    Sherifu
    Registered Users, Registered Users 2 Posts: 17,727 ✭✭✭✭Sherifu


    Yep. You could give this a try:
    http://searchwincomputing.techtarget.com/tip/0,289483,sid68_gci1167895,00.html#


  • #6
    Vic Vinegar
    Closed Accounts Posts: 6,241 ✭✭✭Vic Vinegar


    Sherifu wrote: »
    Yep. You could give this a try:
    http://searchwincomputing.techtarget.com/tip/0,289483,sid68_gci1167895,00.html#

    Will that work for Vista?


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  • #7
    Sherifu
    Registered Users, Registered Users 2 Posts: 17,727 ✭✭✭✭Sherifu


    Actually when you boot from the dvd you should have repair options. These allow you access to the command prompt, system restore, memeory diagnostics and access to the complete pc backup which allows you to re-imagwe your drive from backup DVDs or hard drive you created using the windows Vista backup application.


  • #8
    Vic Vinegar
    Closed Accounts Posts: 6,241 ✭✭✭Vic Vinegar


    Nice, the Vista disc is at home so i'll give it a shot when i get back, cheers man! :)


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