UPC: "Faster Speeds coming, Summer 2008"

silvine

You can monitor your downloads with this handy program.

http://www.rokario.com/products/bandmon/2-0/

RangeR

silvine wrote: »

You can monitor your downloads with this handy program.

http://www.rokario.com/products/bandmon/2-0/

There is no software that is going to even come close to the amount of bandwitdh you use. This service should be provided by the ISP.

Think about it. A common house hold may have:

• One or two computers / laptops
• PS3 and/or X-Box
• VoIP [a proper one, not a usb connect to computer]
• Maybe a network web cam.
• Any host of other network devices hanging off the router.

Now, can you or anyone provide a piece of software that will monitor traffic from all of these devices and any other devices [existing or to be invented]. I doubt it.

And no, that software you mentioned won't give you a true indication of the bandwitdh used. Even if it's 5% or 10% out, it could mean you still break your cap, while YOU think you don't.

To be accurate, this should be monitored from the ISP end.

silvine

I agree, the ISPs should provide you with some some of way of checking your monthly downloads, if they are capping it.

That software will at least give you some indication if about how close you are too your limit. It's better than nothing.

RangeR

silvine wrote: »

That software will at least give you some indication if about how close you are too your limit. It's better than nothing.

I would agree slightly to that. However, it only tracks traffic that goes through that PC. Also, depending on the software used, it might just count the download sizes rather than the throughput. Take for example, downloading a 10MB file. If you have 50% packet loss on average. It might take 15MB of bandwitdh [not including TCP overheads] to download that 10MB file. That's nowhere near an indication.

Also, that sort of software may give the non technical [which is the majority of users these days] a false sense of security. They will have no way to understand that they may be breaking their cap on a monthly basis when the software advised by UPC tells them that they are still within their limits.

Ultimately, the inability [technically, financially or just in-difference] of UPC to implement this service is the problem. Actually, I would guess that they already have such a system in place judging by the fact that they know how much bandwitdh each customer uses. They just don't provide a customer front end to it.

zuroph

i rang UPC this afternoon to enquire about getting their service in, and they told me that my estate is not yet set up for broadband, however, one or two house in my estate are.

I asked them does this mean its on its way and she said yes, but couldnt give me any idea of a date, just said try again in a few weeks.

anyone know if they are actually rolling out the product in the annacotty area of limerick?
12mb sounds great!

donal.hunt

I believe their plan is to upgrade to 12Mbps and then 18Mbps sometime after that (wouldn't be surprised if it was based on subscriber numbers and return on investment)... (this was based on an engineer i talked to a while back).

The current modems support EuroDOCSIS 2.0 and should be able to offer speeds up to ~ 50Mbps download. UPC / chello are offering services up to 36 Mbit/s downstream and 18 Mbit/s upstream on other parts of Europe so I expect similar offerings will make their way here too... (numbers taken from wikipedia so take with a grain of salt).

NTL VOIP uses EuroPacketCable 1.0 which guarantees quality-of-service alongside the broadband and tv offerings (i.e. you get a dedicated channel for VOIP).

mickger

Has it been confirmed yet when the new speeds will be available?

christophicus

As far as I know new customers will be the first to get the speed upgrade and that is supposed to begin in April, Existing customers will be getting the increase some time after.

HOWEVER, last night I was getting around 10 Mb total using multiple downloads. This was at about 3 am . I am on the 6Mb package, so all you people on it should check out the speed you get from multiple downloads every now and then as it might be higher. I did a speedtest on speedtest.net after I got the files and I was getting just under 6 Mb ,so it would appear to only work with multiple downloads.

Neamhshuntasach

I got the 6 Mb connection about 18 months ago and the modem i have is this small gray one that just has cable modem and NTL on it. I can't see a manufacturers name. Will i have to call them up to get a new modem or do will they do that automatically? Or do i even need a new modem? It says the software version is 2.113.1000

yawnstretch

This was a nice download speed I got this morning:



Im on the 6mb in Galway - haven't tried multiple simultaneous downloads yet.

Ranicand

I was told on the phone by UPC the the new usage caps come into effect from April the first even if the new speeds take a while longer to follow.

Can anybody confirm this 120GB sounds very nice.:)

ricey

woot my speedtest is 12mb :0 upload still the same
gotta go try get 12mb download now from some source.



*EDIT*

Nope still maxing out at 715kB/s so no upgrade yet
done see why the speed test is so high do :?

paulm17781

Anyone seen or heard of their speeds being upped or someone on the new speeds?

RoyalMarine

paulm17781 wrote: »

Anyone seen or heard of their speeds being upped or someone on the new speeds?

have they started giving the upgrades yet? i know they were working on the lines over the last few months but didnt know they were rolling them out yet?

joolsveer

stanley1

has it been upgraded?

joolsveer

Mine hasn't been upgraded. I have the 6MB service for more than a year.

Mistmyr

I think i read that only new accounts are getting the new packages from this month,
us old subs will have to wait till next month or maybe even June.
Not sure where i seen this maybe further up this thread.....
The least they could do is bring in the new caps while we wait for the speed increases,
atleast we can DL in peace then

Misty

DingDong

New customers from tomorrow and all us poor old customers have to wait .

mickger

DingDong wrote: »

New customers from tomorrow and all us poor old customers have to wait .

Not very fair is it. Everyone should get the upgrades not just new customers :mad:

rover2mondeo

NTL 2MB



strange???

rover2mondeo

even more :D

DingDong

mickger wrote: »

Not very fair is it. Everyone should get the upgrades not just new customers :mad:

I think its more of a test stage before they move everyone to the higher speeds. I'm sure they would love to do nothing more than flick that magic switch and double the speeds.

silvine

Ah yes the magic switch which moves from "Go Slow" to "Go Fast".

paulm17781

The new speeds are on the website anyway. As I'm not home I can't check mine.

RangeR

Linky

Chorus Customer Terms and Conditions
NTL Customer Terms and Conditions
UPC Customer Terns and Conditions

I would love to know why they have three different sets of T's&C's.



Broadband Value
Download 1Mb
Upload 128Kb
Webspace 300MB
Email addresses Up to 15
Wireless Router €49.99
Monthly offer Half Price
Monthly Post Offer Price €20.00

Broadband Express
Download 6Mb
Upload 512Kb
Webspace 300MB
Email addresses Up to 15
Wireless Router €49.99
Monthly offer Half Price
Monthly Post Offer Price €30.00


Broadband Ultra
Download 12Mb
Upload 1Mb
Webspace 300MB
Email addresses Up to 15
Wireless Router Free
Monthly offer Half Price
Monthly Post Offer Price €40.00

RangeR

On paper, these are amazing packages/ I'm just not convinced that they have fixed their network to be anywhere near reliable.

Incompetence seems to be the order of the day with these people. As I said before, I'll hold off until August / September to see how things go with other customers before I consider going back to them.

Zascar

So can anyone find out when these new speeds will come to existing customers?
I know there are quite a few NTL employees on boards...

If it's going to be ages until e3xisting customers get it, I recon we make loads of noise until they switch us on!

RangeR

Zascar wrote: »

So can anyone find out when these new speeds will come to existing customers?
I know there are quite a few NTL employees on boards...

If it's going to be ages until e3xisting customers get it, I recon we make loads of noise until they switch us on!

You are naive in thinking that making noise will get NTL / Chorus / UPC to do anything faster than what they want to. You think they listen to or care about their customers?

There are reasons they are giving this to new customers first. If they have to send out new modems for these new packages, then they will have the headache of dealing with the old modems. As previously mentioned, they may be just waiting to see how the new packages perform before doing a full roll out.

Either way, just sit back, relax [if you want, I don't care if you don't] and just wait. Simple as that. You will get it when you get it, not a second sooner.

RangeR

silvine wrote: »

Ah yes the magic switch which moves from "Go Slow" to "Go Fast".

I'd be happy enough if they just flicked the magic "Go normal advertised speeds and nothing less" switch....