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UTV customers - get in here!

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    #62
    DECEiFER
    Registered Users Posts: 3,212 ✭✭✭DECEiFER


    nacimroc wrote: »
    I thought that but when I moved house I found out from Eircom that UTV sat on my request for 2.5 weeks before sending it to Eircom! I double checked this with UTV and eventually found out they had just forgotten about it!
    Well, it was a long time ago. And believe me, I won't let them forget. I'm going stir crazy here and if my line is not active by Friday, I'm calling them for an update, and every 2 days thereafter that my line is still not active.


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    #63
    DECEiFER
    Registered Users Posts: 3,212 ✭✭✭DECEiFER


    I ordered my broadband at 9am on Friday morning last, and my line is switched on as of today. I just turned on my DSL router and it automatically connected using my parent's BT username and password (since that's where I last used the router). I reckon the line was turned on, and since my folks still have an active account with BT, I can log in using that (for some strange reason). Even my IP is BT's. I think I better call UTV and ask them to tell me my login details, but in the meantime, this'll do! :D


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    #64
    DECEiFER
    Registered Users Posts: 3,212 ✭✭✭DECEiFER


    Just a quick question. Does anyone know the URL to the Clicksilver account screen? They did not send it with their welcome email.


    Thanks.


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    #65
    Stephen
    Registered Users Posts: 18,484 ✭✭✭✭Stephen


    http://u.tv/csie


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    #66
    DECEiFER
    Registered Users Posts: 3,212 ✭✭✭DECEiFER


    Ah, now, that rings a bell. Thanks. ;)


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    #67
    nacimroc
    Registered Users Posts: 518 ✭✭✭nacimroc


    Quick update!

    Rang Comreg again on Wednesday! UTV rang me on Thursday! He said they are going to try to change the line speed and see if that makes a difference!

    Also told me that I don't get a credit for only getting a 2 mbit line for last 3 months as they have me listed as a 3mbit even though they aren't providing it!

    If the line speed change doesnt work he said they are going to leave me on a 2 mbit!

    After all this if its still not sorted I'm going to push comreg! If that fails a letter to my TD insisting a regulatory body needs to have power to act on these COWBOY companies!

    February 11th !!!!!!!!!!!!!!!!!!!

    UTV IS A JOKE!!!!!


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