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O2 performance poor lately for others?

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    #62
    KStaford
    Closed Accounts Posts: 815 ✭✭✭KStaford


    email / write to them complaining about the price. I did and they dropped me to €30.

    sigh, I keep on making this pojnt.

    If you're not happy

    COMPLAIN!

    COMPLAIN!

    COMPLAIN!

    jor el wrote: »
    Feel very robbed. I've just had confirmation that if you sign up online now, it's €30 a month. But existing customers get fleeced and have to pay €40. Plus, the new customers get the new modem, the one that'll be capable of 7.2M if they do increase speeds, the rest of us on the old E220 modem will never get more than 3.7M.

    I might lodge an official complaint with them. If the price has changed, then surely everyone should pay the same. But because I've been a customer for longer, and have paid them more money, I get screwed. :mad:


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    #63
    Our man in Havana
    Closed Accounts Posts: 29,476 ✭✭✭✭Our man in Havana


    What email address did you use? Anyone in particular I should be complaining to?


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    #64
    jor el
    Closed Accounts Posts: 16,713 ✭✭✭✭jor el


    Bond-007 wrote: »
    What email address did you use? Anyone in particular I should be complaining to?

    I just logged in online and go to Contact Us. Then choose Complaint/Compliment and voice your concerns. They have now dropped me to €30 a month too.


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    #65
    KStaford
    Closed Accounts Posts: 815 ✭✭✭KStaford


    Bond-007 wrote: »
    What email address did you use? Anyone in particular I should be complaining to?

    WOW !


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    #66
    Our man in Havana
    Closed Accounts Posts: 29,476 ✭✭✭✭Our man in Havana


    jor el wrote: »
    I just logged in online and go to Contact Us. Then choose Complaint/Compliment and voice your concerns. They have now dropped me to €30 a month too.
    Success! They dropped me to €30 aswell. A result. :D


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