Xbox Microsoft points online

voxpop

Yeah, something is screwed up with my account and MS. Havnt been able to buy points for about 4-5 months on Live.

Stephen

I bought both my live subscription and some ms points from a polish guy on ebay, no problems whatsoever

D3UC3 J3

voxpop wrote: »

Yeah, something is screwed up with my account and MS. Havnt been able to buy points for about 4-5 months on Live.

Stick the status code into google and see if anyone else ahs the problem.

Or buy retail 2100 / 4200 points... .. .for full price though

voxpop

D3UC3 J3 wrote: »

Stick the status code into google and see if anyone else ahs the problem.

Yeah did that - seems that MS stopped a load of accounts from purchasing anything on Live due to a mismatch in CC details and those on Live. The mismatch can be something like phone number seemingly. Suggestions on the net are to either create a new live account or some guy got through to 2nd or 3rd tier support and they were able to unlock his account.
Normal MS support say there is nothing wrong with my account and it all looks good:rolleyes:

Just found this which explains the problem or is similar anyway - although my card isnt set to expire

there seems to be a serious glitch with Live, i know as i'm currently reaping the benefits.

basically, if you have credit card details stored with M$ and its set to expire, you run the risk of your gamertag being corrupted.

my credit card expired this month, sadly so did my gold account, so i logged on last night and i'm downgraded to silver. not a problem thought i, i'll just update the credit card as now its expired i can use the new one (as per bank instructions of not using new til old is expired). upgrade to gold, aaaaaaand...

"Can't retrieve information from Xbox Live. Please try again later. Status Code: 80169d94"

perhaps it takes time for the ammended details to propogate thru their servers, no problem, i'll try in the morning.

"Can't retrieve information from Xbox Live. Please try again later. Status Code: 80169d94"

so mebbe i put the details in wrong, double check, nope they are ok.
i know, i'll try the wifes card.

"Can't retrieve information from Xbox Live. Please try again later. Status Code: 80169d94"

hmmmmm, lets search t'internet and see if anyone else has this problem...

loads, and whats worse is M$ can't or won't sort it.

if your card expires a few days after you upgrade/purchase you'll suffer the same fate, they block your account.
it seems the only solution is to abandon your gamertag, and start again, thus losing any info with your old tag, which includes all acheivement points, live downloads, and microsoft points ( i currently have about 4400 )

apparently if you can manage to get past tier 1 support to tier 2, they might offer you 5000 m$ points as compo, but it seems altho they have the power to block or cancel accounts, they cannot re-instate them.

some people have said deleting all other accounts on their box will allow them to once more upgrade theirs, this has not worked for me.

so looks like i'm stuck with silver membership now, unless they find a solution, which from what i read is doubtfull.

you've been warned

D3UC3 J3

Holy **** Batman! :eek:

So you can lose your whole a/c cos they have some technical problem at their end!

Man i'd be pissed!

ciano1

Stephen wrote: »

I bought both my live subscription and some ms points from a polish guy on ebay, no problems whatsoever

Could someone post a link to the polish guy that sells the subs and points