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o2 website down for everyone??????

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1235

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    #122
    jimmyjim11
    Registered Users Posts: 257 ✭✭jimmyjim11


    have not been able to view my Broadband usage for over 10 DAYS now :mad::mad:


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    #123
    murrmurr
    Closed Accounts Posts: 26 ✭murrmurr


    still cannot log in,

    i think they are trying to beat their previous downtime record!


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    #124
    Davy
    Registered Users Posts: 19,340 CMod ✭✭✭✭Davy


    jimmyjim11 wrote: »
    have not been able to view my Broadband usage for over 10 DAYS now :mad::mad:

    You should try contacting them by phone, or someone might be able to look into it for you from the o2 customer forum.


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    #125
    Gekko
    Registered Users Posts: 1,189 ✭✭✭Gekko


    it's been nearly 2 weeks since I could read the details since my last bill section. Wanted to check out my roaming charges as well. Then they had the cheek to call me and say that they recommend that I go on to a higher tariff than the one I'm currently on.

    They're probably right but I'd like to be able to look at the situation myself before I say yes, and now I can't.

    Pain in the ****ing arse.


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    #126
    Sully
    Moderators, Education Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 24,056 Mod ✭✭✭✭Sully


    First time in ages iv tried to use the site... not working for me (very slow).


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    #127
    ardmacha
    Registered Users Posts: 7,476 ✭✭✭ardmacha


    This time I got a blank white page with a to Redirect link in the middle, of course this doesn't work. Is it so hard to run a website!!! :mad:


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    #128
    juvenal
    Registered Users Posts: 2,155 ✭✭✭juvenal


    AT LAST . . . .

    The 'My Account' section appears to be functional again, with the ability to view your current usage and previous bills restored.

    I haven't tried webtext, so not sure how the situation is there.


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    #129
    murrmurr
    Closed Accounts Posts: 26 ✭murrmurr


    O2 strike AGAIN!!

    how can one company be so incompetant


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    #130
    Brian
    Registered Users Posts: 5,699 ✭✭✭Brian


    The Broadband Usage is grossly inaccurate, too..


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    #131
    MIN2511
    Registered Users Posts: 5,398 ✭✭✭MIN2511


    Meh... been ****ed up all day... like seriously wtf

    Internal Server Error
    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator, webmaster@o2.ie and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.

    I just rang customer support, feckers say they are working on it


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    #132
    Sherifu
    Registered Users Posts: 17,727 ✭✭✭✭Sherifu


    Truely useless service. Down half the time I want to use it. :mad:


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    #133
    Davy
    Registered Users Posts: 19,340 CMod ✭✭✭✭Davy


    Down time is saturday 17th January 11:30 P.M - Sunday 18th January 7:30 A.M. but its already gone,,, stole an extra half an hour


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    #134
    Sherifu
    Registered Users Posts: 17,727 ✭✭✭✭Sherifu


    Grrrrr, it's been down a while already. FFS.


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    #135
    skywalker_208
    Registered Users Posts: 1,350 ✭✭✭skywalker_208


    Down again for "essential upgrade work"!!! gawd sake! how many times can you upgrade one site!


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    #136
    steve 0
    Registered Users Posts: 515 ✭✭✭steve 0


    Same issue, new webtext page error
    An Error occurred.
    Please try again in a few minutes.


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    #137
    Davy
    Registered Users Posts: 19,340 CMod ✭✭✭✭Davy


    :mad:

    Haven't had to use this thread for awhile, but the site is down till 8am. Had to wait 10 minutes on hold to find that out and couldn't even topup for the phone. Not sign of an announcement on the forum either.


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    #138
    fcukreg
    Registered Users Posts: 260 ✭✭fcukreg


    Is it just my bad luck or does O2 have a reliability problem with O2 Webtext service...?

    On about 40% of the occasions I try to use it...it is either painfully slow or just not working...
    Latest issue: Monday, 21 Sept 2009 @12:00-12:31 PM (Webtext not working)

    o2 webtext error
    Line 298
    Char 9
    Error Can't move focus to the control because it is invisible, not enabled, or of a type taht does not accept the focus.
    Code 0
    URL: http://www.o2online.ie/wps/wcm/connect/O2/Home/

    When I ring them they never acknowledge that there is a problem...

    On a general note their website is full of that flash muck and could be a case study for webdesign students in how not to design a website.


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    #139
    culabula
    Registered Users Posts: 5,213 ✭✭✭culabula


    fcukreg wrote: »
    Is it just my bad luck or does O2 have a reliability problem with O2 Webtext service...?

    On about 40% of the occasions I try to use it...it is either painfully slow or just not working...
    Latest issue: Monday, 21 Sept 2009 @12:00-12:31 PM (Webtext not working)

    o2 webtext error
    Line 298
    Char 9
    Error Can't move focus to the control because it is invisible, not enabled, or of a type taht does not accept the focus.
    Code 0
    URL: http://www.o2online.ie/wps/wcm/connect/O2/Home/

    When I ring them they never acknowledge that there is a problem...

    On a general note their website is full of that flash muck and could be a case study for webdesign students in how not to design a website.

    Seems to be down again now, just when I wanted to send some international SMS. Pain in buttocks.


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    #140
    Pyro Boy
    Registered Users Posts: 498 ✭✭Pyro Boy


    fcukreg wrote: »
    On a general note their website is full of that flash muck and could be a case study for webdesign students in how not to design a website.

    +1 I thought it was just me who thought it was badly designed


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    #141
    LBD
    Registered Users Posts: 290 ✭✭LBD


    Flippin site down again all day today......what a joke!!!


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    #142
    Sherifu
    Registered Users Posts: 17,727 ✭✭✭✭Sherifu


    Useless, it had been going only great for a while there until today.


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    #143
    Jools_B
    Closed Accounts Posts: 3 ✭Jools_B


    bloody useless is right, i'm SICK of the webtexts not working!!!:mad::mad:


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    #144
    LBD
    Registered Users Posts: 290 ✭✭LBD


    Still down this morning :mad:


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    #145
    Davy
    Registered Users Posts: 19,340 CMod ✭✭✭✭Davy


    And again till 8.15am :mad:
    O2 is currently carrying out essential upgrade work on the website


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    #146
    cast_iron
    Registered Users Posts: 2,454 ✭✭✭cast_iron


    This frustrated me so much. So I came up with a solution - Meteor. Never looked back.


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    #147
    Davy
    Registered Users Posts: 19,340 CMod ✭✭✭✭Davy


    cast_iron wrote: »
    This frustrated me so much. So I came up with a solution - Meteor. Never looked back.

    Not perfect either :rolleyes:

    http://www.boards.ie/vbulletin/showthread.php?t=2055734505


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    #148
    FlimFlam
    Registered Users Posts: 52 ✭✭FlimFlam


    The Vodafone website is just as bad. It's down for maintenance, or an error occurs when sending texts, or "try again later" when logging in.


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    #149
    O2_Daryll
    Closed Accounts Posts: 2,382 ✭✭✭O2_Daryll


    Sorry guys some changes had to be implemented to facilitate the upcoming launch of prepaid broadband. These issues only came to my attention late yesterday evening but all seem to have been resolved now.


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    #150
    fcukreg
    Registered Users Posts: 260 ✭✭fcukreg


    O2 Webtext service unavailable again
    (Yes, thats the service they are contracted to provide because they market it as part of their subscription package....one for the ombudsman & for the telecoms regulator ComReg)

    Time: 12:05pm
    Date: 9th December 2009

    Message displayed on the O2 Website;
    "Scheduled Maintenance in Progress
    Please be aware that due to scheduled maintenance, O2.ie is currently unavailable. We apologise for any inconvenience caused."

    Obviously the IT people at O2 can't distinguish between Scheduled maintenance & Unscheduled maintenance.

    So here is some help:
    Scheduled maintenance - Planned, customers notified in advance.
    Unscheduled maintenance -Unplanned, No advance notice for customers.


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    #151
    youcancallmeal
    Registered Users Posts: 8,023 ✭✭✭youcancallmeal


    After being with O2 for 5 years I switched to Meteor at the weekend. I will not miss that O2 website but I will miss the free international webtexts.


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