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o2 website down for everyone??????

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    #152
    fcukreg
    Registered Users Posts: 260 ✭✭fcukreg


    The o2 website is completely down again today. New years day, 01/01/2010. Checked at 4pm & 4:25pm.

    Not even a landing page to say sorry & tell customers that they are working on it - Utter incompetence, no other words for it.

    No WEBTEXT service for customers. We pay for this service & they commit to providing the service in exchange for our prepay or Pay monthly contracts.

    On one of the busiest texting days of the year I hope everyone rings O2 to seek a refund for their failure to provide a service they advertised as a "Feature" of the product they provide. Maybe a barrage of official complaint emails to Telefonica HQ might help focus some Corporate HQ attention on the longstanding shortcomings of the O2 Ireland website.

    Not a great start to the year for O2.
    Looks like their technical department have some real competence problems. Perhaps they should start speaking to the technical departments in Telefonica/Movistar in Spain or O2 in uk. No competence problems there it would appear.

    I suggest O2 make "ACCOUNTABILITY" the keyword for their CIO/CTO in 2010.


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    #153
    cor
    Registered Users Posts: 76 ✭✭cor


    Website STILL down (22:05 1/1/10).


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    #154
    DFD
    Registered Users Posts: 670 ✭✭✭DFD


    Can't access internet on my phone keep getting connection failed im an o2 customer and was wondering if its because the web site is down or is my phone faulty?


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    #155
    pistolpetes11
    Moderators, Science, Health & Environment Moderators Posts: 7,146 Mod ✭✭✭✭pistolpetes11


    DFD wrote: »
    Can't access internet on my phone keep getting connection failed im an o2 customer and was wondering if its because the web site is down or is my phone faulty?

    Same on my iPhone , The Data network must be down ! Has been down since this morning !


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    #156
    DFD
    Registered Users Posts: 670 ✭✭✭DFD


    Cheers Thanks, mine gone since this morning aswell at least its not my phone.:)


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    #157
    pistolpetes11
    Moderators, Science, Health & Environment Moderators Posts: 7,146 Mod ✭✭✭✭pistolpetes11


    DFD wrote: »
    Cheers Thanks, mine gone since this morning aswell at least its not my phone.:)

    Cant seem to Find to much about it online at the moment , but o2 customer service forums are down too

    WTF !


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    #158
    thesis86
    Closed Accounts Posts: 43 ✭thesis86


    Back up and working now for me. FINALLY!:mad:


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    #159
    Peyton Manning
    Closed Accounts Posts: 16,658 ✭✭✭✭Peyton Manning


    thesis86 wrote: »
    Back up and working now for me. FINALLY!:mad:

    Really?

    www.downforeveryoneorjustme.com says its still down.


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    #160
    nava
    Registered Users Posts: 4,739 ✭✭✭nava


    Archimedes wrote: »
    Really?

    www.downforeveryoneorjustme.com says its still down.

    It was working ok for me too about 11 (not the messging) but looks like is down again.


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    #161
    Run_to_da_hills
    Closed Accounts Posts: 20,009 ✭✭✭✭Run_to_da_hills


    youcancallme>al wrote: »
    After being with O2 for 5 years I switched to Meteor at the weekend. I will not miss that O2 website but I will miss the free international webtexts.

    Came in handy with me over the last two weeks, Brother in Brazil, can get him free but it costs him an arm and a leg to reply through Meteor.


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    #162
    diamondtooth
    Registered Users Posts: 109 ✭✭diamondtooth


    Why is it down, so people can't get their free iTunes download?

    I'm beginning to hate O2. Will probably move to Vodafone or Meteor soon.


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    #163
    SerialComplaint
    Registered Users Posts: 2,644 ✭✭✭SerialComplaint


    New version of the o2 webtext facility now available;

    http://help.o2online.ie/display/4/kb/article.aspx?aid=3928

    Huge improvement over last generation.


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    #164
    Cyril Squirrel
    Registered Users Posts: 63 ✭✭Cyril Squirrel


    Does anyone know what's going on with the o2 website? This is the message I'm getting.
    Oops! Internet Explorer could not find www.o2.ie
    Try reloading: www.­o2.­ie
    Iwas able to get on it at work though.....


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    #165
    fifth
    Registered Users Posts: 3,135 ✭✭✭fifth


    Can't access it either


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    #166
    rheafun
    Registered Users Posts: 10 ✭rheafun


    Have not been able to access since yesterday!

    no idea what's happening.


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    #167
    Cyril Squirrel
    Registered Users Posts: 63 ✭✭Cyril Squirrel


    I can't find out any information on this problem-does anybody use the o2 website anymore?!


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    #168
    kilsmum
    Registered Users Posts: 487 ✭✭kilsmum


    I do!! it hasn't been working for me since yesterday either :mad::mad::mad:


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    #169
    therecklessone
    Registered Users Posts: 17,213 ✭✭✭✭therecklessone


    It's down because every fúcker is trying to get on to the site to check for iPhone 4 details methinks.


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    #170
    Cyril Squirrel
    Registered Users Posts: 63 ✭✭Cyril Squirrel


    i was able to get on at work no trouble today. But at home I haven't been able to get on since yesterday.


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    #171
    BoardsRanger
    Registered Users Posts: 706 ✭✭✭BoardsRanger


    It wasnt workign for me either- called vodafone and they told me to do the following http://www.boards.ie/vbulletin/showpost.php?p=67185227&postcount=8

    Its alittle bit suspicious to say the least.


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    #172
    center15
    Registered Users Posts: 786 ✭✭✭center15


    BoardsRanger wrote: »
    It wasnt workign for me either- called vodafone and they told me to do the following http://www.boards.ie/vbulletin/showpost.php?p=67185227&postcount=8

    Its alittle bit suspicious to say the least.

    8.8.8.8 is Google's public DNS


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    #173
    BoardsRanger
    Registered Users Posts: 706 ✭✭✭BoardsRanger


    center15 wrote: »
    8.8.8.8 is Google's public DNS

    Well thats what vodafone told me to put in. And it worked.


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    #174
    gipi
    Registered Users Posts: 2,998 ✭✭✭gipi


    I'm glad I'm not the only one who can't access O2 online! Haven't tried in work, just at home.

    I had contacted them the other day to find out about porting my number away from O2 to another operator, haven't been able to connect to the website since, so wondered if they'd anticipated my departure!


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    #175
    championc
    Registered Users Posts: 6,149 ✭✭✭championc


    center15 wrote: »
    8.8.8.8 is Google's public DNS

    Worked for me too. For those uncomfortable with changing their router setting, try going straight to this

    http:// 62.40.38.146/wps/wcm/connect/O2/Home/

    This is the o2online IP address so you bypass the DNS problem


    C


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    #176
    olliem
    Closed Accounts Posts: 4 ✭olliem


    I've a trial vodafone dongle and, lo and behold, it has started blocking o2.ie - not the global 02.com mind, just o2.ie . that's where me free web texts are (ration for the end of the month about to run out)

    So, anyone any ideas on how to find the router to type in 8.8.8.8. ?

    There is an IP address listed for the dongle, but it doesn't take me anywhere in a search.

    ollie


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    #177
    Davy
    Registered Users Posts: 19,340 CMod ✭✭✭✭Davy


    2wmno6x.jpg


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