Esat BT throttling users over the limt

JohnC. · 31-03-2008 6:36pm

smellslikeshoes wrote: »

The 30gig limit counts both ways, so I'm guessing the upload of which you blocked out brings you over the 30 gig mark. This does show something quite worrying though, unless you have been uploading scary amounts (can't tell because you have it blanked out) you should just be slightly over the limit. Which means that it might be a blanket throttling of everyone over the limit even if you are just barely over.

When it happened to me, the combined total wasn't over 30. Just over 20. My upload stats are low as I don't run torrents or upload much of anything.

god's toy · 31-03-2008 6:45pm

Ok so upload counts, but would that not be 30GB up and 30 GB down? not 30GB's in total?

JohnC. · 31-03-2008 6:49pm

god's toy wrote: »

Ok so upload counts, but would that not be 30GB up and 30 GB down? not 30GB's in total?

Not, it is a combined total.

31-03-2008 6:51pm

looks like they fixed mine il be finding a better provider if its the case and before anyone replies how can u download that a month its actually my business what i download and i pay for 3mb broadband and thats what i expect bye bye esat.

March Summary
You have exceeded your download limit for this month!
Your usage has been throttled due to overuse.
Logins
Offpeak Traffic minutes
Peak Traffic minutes
Data uploaded 15.17 GB [16294029101 bytes]
Data downloaded 103.39 GB [111019227825 bytes]

Dampsquid · 31-03-2008 6:56pm

I have 30GB upload and 30GB download, says so in my BT contract.

irishshogun · 31-03-2008 7:28pm

Ye have no imagination lads, 30 gigs in a month, more like every 6 days

and not a meg of porn, swear to god!!!

March Summary for *************
You have exceeded your download limit for this month!
Your usage has been throttled due to overuse.
Logins 63
Offpeak Traffic 31689 minutes
Peak Traffic 10272 minutes
Data uploaded 32.38 GB [34764499510 bytes]
Data downloaded 156.85 GB [168415175297 bytes]

degsie · 31-03-2008 7:45pm

Dampsquid wrote: »

I have 30GB upload and 30GB download, says so in my BT contract.

That's what I should have as well, according to this from the bt support pages:

Broadband Option 1: Data usage limit of 10GB per month

Broadband Option 2: Data usage limit of 20GB per month

Broadband Option 3: Data usage limit of 30GB per month

For example, if you have BT Broadband Option 1 then you are entitled to download 10GB of data per month as well as uploading 10GB per month.

If you exceed either the upload or download limit BT reserve the right to charge you for the transfer of any additional data (at 1 cent per MB including VAT) and also the right to suspend or permanently disconnect your Internet connection.

Their words not mine :rolleyes:

smellslikeshoes wrote: »

The 30gig limit counts both ways, so I'm guessing the upload of which you blocked out brings you over the 30 gig mark.

If you look at the warning from bt on my screenshot it clearly says 'you have exceeded your download limit' Nothing is mentioned about upload, which is low anyway.

Auvers · 31-03-2008 7:58pm

On 3meg in Swords, 47down 39up and I wasn't throttled yet, but the second they do I will be saying bye bye to BT.

Blindpew · 31-03-2008 8:08pm

I wonder if the letters BT stand for Byte Throttlers?

JohnC. · 31-03-2008 8:33pm

Yeah, damn them for allowing you to go well over the T&Cs you agreed to before taking any sort of action :rolleyes: It doesn't seem that unreasonable to me. And it could be worse. Take Virgin in the UK who throttle you if you download more than 300MB between 4 and 9.

Bohrio · 31-03-2008 8:41pm

looks like they fixed mine il be finding a better provider if its the case and before anyone replies how can u download that a month its actually my business what i download and i pay for 3mb broadband and thats what i expect bye bye esat.

Get a business package, there is no cap

Esat are only looking at download usage, not the overall.

The warning will only appear when you have reached either one of the two.

And I wouldnt be too cocky when threatening BT of leaving... first your contract must be over and second they can make you pay for the overuse. But, to be honest, I doubt they will do that I am guessing that its better for them if all their "abusers" leave... then, they can put things back the way it was...

Blindpew · 31-03-2008 8:57pm

Do you need to have a business to get a business package or can anyone get such a connection?

challengemaster · 31-03-2008 9:03pm

BlackWizard wrote: »

It does count. I was told this only yesterday by BT.

Well... actually its in the T&C on their site.. if you actually bother to look

I'm over this month too - by about 15gb so far.. (1mb line - 10gb cap [seriously, 10gb?! wtf like])

Damn UT3 maps! some are >170mb :pac:

SeanW · 31-03-2008 9:43pm

My stats page has been borked since early this month (March). Pretty sure I've gone over my upload limit this month.

Fighting Irish · 01-04-2008 2:40am

Turbodreams wrote: »

not trying to be nosey here but how in the name of **** did you download 112gb in 30days???

easily

i probably get near enough 100gb monthly

never been throttled though :eek:

Fighting Irish · 01-04-2008 2:41am

My dad lost his login info for the esat site so we've no idea what usuage the whole house uses, how would one go about getting the info?

Fighting Irish · 01-04-2008 2:46am

when is bt 3mb going to 8mb?
carlow area?

Ciaran500 · 01-04-2008 8:08am

WTF

I'll be calling Esat soon.

01-04-2008 10:38am

Ciaran500 wrote: »

WTF

I'll be calling Esat soon.

ya mines the same as yours i rang esat they said it would be reset at midnite at 12 am stil the same?

L31mr0d · 01-04-2008 11:24am

B wrote: »

ya mines the same as yours i rang esat they said it would be reset at midnite at 12 am stil the same?

+1 I'm getting the same thing. Maybe try resetting your router to make a new connection. I really hope they aren't going to hold my bandwidth usage in arrears. It could be 5 months before thats paid off :rolleyes:

01-04-2008 11:39am

just rang BT again they said it wil be a few weeks before it goes back to normal

PotBelly · 01-04-2008 12:16pm

Same thing happened to me. I spent the weekend changing routers testing connections etc. Rang bt and the smug arswhole told me I was over my limit.

221.53 gig downloaded
77 gig uploaded

I couldn't believe it. He also said that it would be reset on 1st of april - more like the 20th april.

Do the business packages have a download limit?

Cabaal · 01-04-2008 12:52pm

PotBelly wrote: »

Do the business packages have a download limit?

BT offer Business Broadband packages that have no limits or FUP....or atleast they didn't when I used them, however when I last used them they were only available in LLU area's

Perhaps UTV with the unlimited* option would be more suitable for your needs?

L31mr0d · 01-04-2008 12:56pm

PotBelly wrote: »

221.53 gig downloaded
77 gig uploaded

wow... you win

nice first post btw, don't know if it was worth waiting 3 years to post it though

PotBelly · 01-04-2008 1:13pm

L31mr0d wrote: »

wow... you win nice first post btw, don't know if it was worth waiting 3 years to post it though

For some reason my post history has dissappeared.

Might be because i have not been hear in a while

Blindpew · 01-04-2008 2:06pm

What a shambles BT have become for a company that showed such great promise a few years ago. It was bad enough throttling people until months end, though why I was throttled I don't know as my usage meter says I wasn't online at all, but it would now seem that they have broken the throttle cable and can't get us going again. All they were offering to begin with were some of the lowest download speeds in the world with their 3mb "Deluxe Package", but now the Deluxe package only delivers twice dial up speed. They should really think of getting out of telecom market if they can't deliver a proper service.

Phlann · 01-04-2008 2:42pm

Ok, that's just about enough. I'm switching to Smart tomorrow morning.

I cannot believe they've now extended the throttling into April. I'll admit I was quite a bit over the limit but that's not hard when the limit is so absurdly low.

Maybe they're just trying to get rid of us, some bean counter has probably worked out that we're costing them more than we're paying them, but whatever. I've had enough of their stone age service.

Bohrio · 01-04-2008 3:24pm

Just to make things clear the usage will not be reset the first of the month. The line will go back to normal as soon as your usage has gone below a certain amount of gbs.

I understand that its very annoying but remember that, up until now, you have been downloading as much as you wanted and never been cut off, charged or throttled.

Remember the T&C. If you really need no limits download are you are going to be downloading a great amount of data, move to an ISP that offers you this kind of service.

Smart if you can otherwise UTV, but remember, UTV is BT... Who else offers no cap? I think IBB does...

Your choice!

Be aware that downloading 270 gb means a CONSTANT download rate of 110 kBps....

I wouldnt want you as my door neightbour!

Phlann · 01-04-2008 3:41pm

I think what people would like to know is why a relatively huge company like Esat BT can't offer us a similar service to smart et al?

We're limited to 3mbps in many places with an absurdly low download cap. Why should our next-door neighbours have to worry about contention ratios if we're downloading alot? It's 2008 ffs! There are ways of circumventing these problems.

I appreciate that they didn't go after us before and gave us some leeway (or quite alot probably), but that doesn't change the fact that the services esat are providing are beginning to look distinctly outdated.

Do you work for them, Bohrio? Is charging for the overuse likely to come into effect now too?

ardmacha · 01-04-2008 3:49pm

I think what people would like to know is why a relatively huge company like Esat BT can't offer us a similar service to smart et al?

Smart only offer this service in a small number of locations. In many locations BT are reselling the Eircom product, and this has its limitations.

BT wouldn't be a hige company if it didn't know how to make a profit, a handful of customers are using up a significant proportion of its bandwidth but paying nothing extra, there is no profit in that. The download cap is fine for the vast majority of people, it is hardly absurdly low as people on this thread claim.

Esat BT throttling users over the limt

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