Aer Lingus US Seat Sale

ateam

Got New York in June for €430 return, that's everything. That's down from €600 last week. Other flights have gone down.

www.aerlingus.com

ShoulderChip

yeah 200 off my roundtrip lax in aug/sept cheers.

The_Hustler

On the site it says travel until 31 May when I click US summer sale. Am I missing something?

Although I did notice my outgoing flight in August is down about €20

craichoe

Mr.S wrote: »

pitty AerLingus's longhaul flights are poor:(

What do you mean ?

You get what you pay for ... I flew with KLM last week, they were no better, other than the 400 euro beer and sandwich

johnfás

Aer Lingus economy class is absolutely fine. Granted you do not get the television on the back of your seat (although you now do to the West Coast) so you have to watch on the larger screens coming out of the ceiling but aside from that it is absolutely comparable to other airlines.

Where Aer Lingus falls down is the business class. It is very below the standard of other airlines - though not their competitors on the Dublin - USA routes. You really have to go through London to get a significantly better business class and that's a pain in the neck most people going business class aren't bothered enduring.

dubmick

johnfás wrote: »

Aer Lingus economy class is absolutely fine. Granted you do not get the television on the back of your seat

I have to say I disagree with this, for a 5+ hour flight you should have your own entertainment system.

Basq

Cheers to the OP.

Hoping to book a holiday to the NY this evening once I get days off arranged and sorted.

craichoe

dubmick wrote: »

I have to say I disagree with this, for a 5+ hour flight you should have your own entertainment system.

Buy an iPod, should pay for itself, then you'll have an entertainment system on every flight

Neamhshuntasach

I recently flew to LA with Aer Lingus and was told at the desk when checking in that there was a tv in the headrest of each seat. When i got onboard there was no such thing. And there were none on any of the flights to LA i took last year. Do they actually exist?

Melion

There is an EI with headset TV's. It flies from Shannon every day(or it did when i worked there)

kaylden

I flew to Boston with aerlingus in March and the flight on the way home to Dublin had the screens in the headrests.It was nice to have a choice of movie.

Davy

Mr.S wrote: »

when i went last year to LA, they said they only had 1 plane with the Personal Entertaintment system - so if its still the same, you just have to be lucky to get that 1 plane!

i know they had 2, possibly just one on the LA route but they got them last june and afaik they had an extra 8 on order i think their airbus A330-300. These are the planes with the 'beds' in the business class. not sure what i mean click here

Dodge

The standard of their planes has been discussed literally hundreds of times in the travel forum. Lets try keep it out of the bargain forum.

If you've no intention of travelling with Aer Lingus, why did you even open the thread?

If the OP tipped you off about saving money, thank him.

davidsatelle100

Thanks for the heads up, saved my €150 on my flights to New York

Basq

Dodge wrote: »

The standard of their planes has been discussed literally hundreds of times in the travel forum. Lets try keep it out of the bargain forum.

If you've no intention of travelling with Aer Lingus, why did you even open the thread?

If the OP tipped you off about saving money, thank him.

Well said Dodge. We'll make you a mod yet!

The prices seriously shot up over the course of a few hours (but isn't that always the way).

But booked 10 days in Orlando in June staying in 3 star accommodation (Best Western Movieland) on International Drive for €820 (accomodation and flights). Can't complain!

ateam

Aerlingus have €5 up for flights to New York, but once you try to book it goes up to it's usual price :-(

whiterebel

I could have had 2 days longer in Orlando in August and saved €700. Bugger.

Harpy

was just putting money on my cc so i could book them and then when i went back they were all gone up again

mickoneill30

Has anybody else noticed that there's always US seats sales whenever the unions are in negotiations about strikes?
Not knocking Aer Lingus there, I'd always use them instead of certain other carriers.

yrrag1974

This morning I booked and received confirmation of the booking for 2 Return Flights to New York BUSINESS CLASS for €350 - that's €175 per person Business Class Return.

Looks like they have all gone up but loads of my mates booked the same this morning and all were able to get the same offer.

Marketing ploy or some disgruntled employee in Aerlingus.

Worse case - they call me, say it was a mistake and I get my money back.

Best case - me and the missus get to NY Business Class for 350 euro all in.

Winner either way!!!!!!!!!!!!!!!!!

ch750536

yrrag1974 wrote: »

This morning I booked and received confirmation of the booking for 2 Return Flights to New York BUSINESS CLASS for €350 - that's €175 per person Business Class Return.

Looks like they have all gone up but loads of my mates booked the same this morning and all were able to get the same offer.

Marketing ploy or some disgruntled employee in Aerlingus.

Worse case - they call me, say it was a mistake and I get my money back.

Best case - me and the missus get to NY Business Class for 350 euro all in.

Winner either way!!!!!!!!!!!!!!!!!

Can you confirm total paid and dates please.

yrrag1974

ch750536 wrote: »

Can you confirm total paid and dates please.

2 of us flying Business Class with Aer Lingus from Dublin to New York (via Shannon) on the 8th of August, returning 3 days later. €350 including taxes, charges and fuel surcharges. Loads of my mates were able to get the same offer and all did so.

Looking now the same flight is costing €6,500 for two people!!

Keano

yrrag1974 wrote: »

2 of us flying Business Class with Aer Lingus from Dublin to New York (via Shannon) on the 8th of August, returning 3 days later. €350 including taxes, charges and fuel surcharges. Loads of my mates were able to get the same offer and all did so.

Looking now the same flight is costing €6,500 for two people!!

Nice one! Now where do I find that link

IsMise

I got the same deal this morning, booked Shannon to JFK in June for EUR172 in total. I received email confirmation and was able to go into the Manage Booking section and see my flight there and it was Business Class.

I just checked it again and I can no longer see it under Manage Booking, so I called Aer Lingus and the girl I spoke to said that all the flights that were booked at that price today were canceled they were in the process of sending out emails to everyone concerned, to compensate they would give me a full refund. I said that as far as I was concerned I bought the flight in good faith and was it not binding?

She said she would get a supervisor to call me back…..still waiting

Interestingly though this issue occurred before in 2003 and Aer Lingus honored the flights
http://archives.tcm.ie/businesspost/2003/10/12/story949932788.asp

I wonder do we have any entitlement?

Zapp Brannigan

Nope don't think there's any entitlement for Aer Lingus to honour that price. But you'd be best off posting in the Consumer Issues forum as some of the people there will know exactly what you're entitled to.

Dodge

Zapp Brannigan wrote: »

Nope don't think there's any entitlement for Aer Lingus to honour that price. But you'd be best off posting in the Consumer Issues forum as some of the people there will know exactly what you're entitled to.

Be interesting to see what they'll do as presumably there are people who were going to book flights anyway, and now the flights would be more expensive. Meaning not only are they "punished" by having the cheap booking cancelled, but they can't buy the seats at the "proper" price at the time

whiterebel

IsMise wrote: »

I got the same deal this morning, booked Shannon to JFK in June for EUR172 in total. I received email confirmation and was able to go into the Manage Booking section and see my flight there and it was Business Class.

I just checked it again and I can no longer see it under Manage Booking, so I called Aer Lingus and the girl I spoke to said that all the flights that were booked at that price today were canceled they were in the process of sending out emails to everyone concerned, to compensate they would give me a full refund. I said that as far as I was concerned I bought the flight in good faith and was it not binding?

She said she would get a supervisor to call me back…..still waiting

Interestingly though this issue occurred before in 2003 and Aer Lingus honored the flights
http://archives.tcm.ie/businesspost/2003/10/12/story949932788.asp

I wonder do we have any entitlement?

For a start thats not "Compansation", thats a refund. Big of them to give you a full refund when they are the ones changing it:rolleyes:

whiterebel

IsMise wrote: »

I got the same deal this morning, booked Shannon to JFK in June for EUR172 in total. I received email confirmation and was able to go into the Manage Booking section and see my flight there and it was Business Class.

I just checked it again and I can no longer see it under Manage Booking, so I called Aer Lingus and the girl I spoke to said that all the flights that were booked at that price today were canceled they were in the process of sending out emails to everyone concerned, to compensate they would give me a full refund. I said that as far as I was concerned I bought the flight in good faith and was it not binding?

She said she would get a supervisor to call me back…..still waiting

Interestingly though this issue occurred before in 2003 and Aer Lingus honored the flights
http://archives.tcm.ie/businesspost/2003/10/12/story949932788.asp

I wonder do we have any entitlement?

For a start thats not "Compensation", thats a refund. Big of them to give you a full refund when they are the ones changing it:rolleyes: I wonder how understading they would be if people rang them to cancel.......

2-ShortDa5foot5

Might wanna check this out lads.....

http://www.rte.ie/business/2008/0417/aerlingus.html

Big oopsy by Aer Lingus! :eek:

Basq

First story on 2FM news at 8.30 just there... they're being called on to honour them.

Best of luck to people who did get them!

Davy

basquille wrote: »

First story on 2FM news at 8.30 just there... they're being called on to honour them.

Best of luck to people who did get them!

Ye i heard it on most of the news this morning, ian dempsey on todayfm was calling to honour them aswell. There is so much press about these now i think will aerlingus will have to do something

This has occurred before with air France recently (who had a mistake business fare to Oz) and they were honoured.
My opinion is that EI may be in trouble in that the booking on the site represents a contract regardless of the mistake made at EI's end.
That in my opinion is probably why they've been honoured in the past.

The Biz class ticket would cost about 3.5k return and with about a 100 of them bought,it would be a costly mistake if they have to honour it.
It depends I suppose if one of the hundred purchasers want to take it further.

johnfás

Deleted User wrote: »

This has occurred before with air France recently (who had a mistake business fare to Oz) and they were honoured.
My opinion is that EI may be in trouble in that the booking on the site represents a contract regardless of the mistake made at EI's end.
That in my opinion is probably why they've been honoured in the past.

The Biz class ticket would cost about 3.5k return and with about a 100 of them bought,it would be a costly mistake if they have to honour it.
It depends I suppose if one of the hundred purchasers want to take it further.

Not really... you would want to check the terms and conditions attached to the website. For instance, once you order with Amazon and have received your confirmation - you have not entered into a contract. Amazon expressly only enter into a contract with you once they have dispatched the item, hence they can revoke the order at any time up until that point. The same is true of most online retailers. I don't have time to check the terms and conditions on the Aer Lingus website but I am quite sure something similar will exist - I have been told it does on Ryanair.

Furthermore, you can have a contract rescinded for an honest mistake in the case of retailing and booking.

There is no obligation on the part of Aer Lingus to honour these flights. Sorry guys.

dubmick

they are discussing this on the Ray Darcy show at the moment

avantarklu

My understanding of a "mistake" and the the opportunity to rescind a contract as a result of this is only relevant where the other party was aware of the mistake and attempted to benefit from it.

This "technical error" arose on flights to the US during Aer Lingus's heavily promoted 'US Summer Sale' week at a time when free \ cheap flights are the norm.

In my opinion, it would be near impossible for AL to legally cancel the contract claiming mistake given the above. I genuinely believe that those people who managed to secure a booking thought they had genuinely grabbed a bargain. Keep the pressure on AL to honour their contractual obligations.


Do the math:
Technical Error = 100 bookings @ €3,500 loss each = €350,000 Loss

Issue a non-specific email cancelling bookings & half those affected walk away = Loss is reduced to €175,000

Deal with the less well-informed who decide to challenge this and convince half of these with lawyer-speak that AL are entitled to cancel the bookings = Reduce the loss to €87,500

and so on and so on until the loss is reduced to a more palatible amount.

If the T's & C's contained a get-out clause or there was a specific legal point which Aer Lingus were relying on when they cancelled these bookings, you can be sure they would have quoted these chapter and verse in the cancellation email.

Tony

dubmick wrote: »

they are discussing this on the Ray Darcy show at the moment

Tried to listen online and it says "Account suspended

Account for domain audio.todayfm.com has been suspended"

johnfás

avantarklu wrote: »

My understanding of a "mistake" and the the opportunity to rescind a contract as a result of this is only relevant where the other party was aware of the mistake and attempted to benefit from it.

This "technical error" arose on flights to the US during Aer Lingus's heavily promoted 'US Summer Sale' week at a time when free \ cheap flights are the norm.

In my opinion, it would be near impossible for AL to legally cancel the contract claiming mistake given the above. I genuinely believe that those people who managed to secure a booking thought they had genuinely grabbed a bargain. Keep the pressure on AL to honour their contractual obligations.


Do the math:
Technical Error = 100 bookings @ €3,500 loss each = €350,000 Loss

Issue a non-specific email cancelling bookings & half those affected walk away = Loss is reduced to €175,000

Deal with the less well-informed who decide to challenge this and convince half of these with lawyer-speak that AL are entitled to cancel the bookings = Reduce the loss to €87,500

and so on and so on until the loss is reduced to a more palatible amount.

If the T's & C's contained a get-out clause or there was a specific legal point which Aer Lingus were relying on when they cancelled these bookings, you can be sure they would have quoted these chapter and verse in the cancellation email.

Your hypothesis is dependent on there being a contract though. Most companies create their terms and conditions in such a manner to limit the contract which they make. If for instance, they delay the charge to one's credit card by 48 hours as a buffer to ensure that everything is order, then there will be no consideration and without consideration there will not be a contract.

Mountjoy Mugger

The arguement on Morning Ireland this morning from the Aer Lingus chap was that people should have realised it was a mistake, especially as the economy fare was so expensive vis a vis the €5. He was not prepared to get into the legal complexities of it.

Aine Lawlor made the point of the previous time an error happened in 2003; he declined to address that as well.

avantarklu

johnfás wrote: »

Your hypothesis is dependent on there being a contract though. Most companies create their terms and conditions in such a manner to limit the contract which they make. If for instance, they delay the charge to one's credit card by 48 hours as a buffer to ensure that everything is order, then there will be no consideration and without consideration there will not be a contract.

Agreed, and that is quite likely what it will boil down to. Another poster on this issue (different thread) has claimed "Providing the credit card details means the contract would be supported with "executory" or future consideration and if the other party does not honour the contract then they would be in breach. Thus a contract has been formed in this situation."

Sounds good to me

zagmund

I don't see how EI can claim that they made a mistake and the money hadn't been drawn from your account yet, so there was no contract.

If this is the case then why can the consumer not back out of the non-contract they agree to during this same period ?

When you book a flight with any of the carriers you are expressly told that once you click on the 'proceed' button there is no going back. Why can the airline go back when the customer can't ?

Imagine what would happen if you rang them up (oh, hang on a sec they will only take complaints in writing) and said you made a pricing mistake and didn't mean to book that flight to London for €200 and you were unilaterally cancelling the transaction. They would laugh, hang up and take your money, claiming you had entered a contract with them.

z

JimmyO

zagmund wrote: »

Imagine what would happen if you rang them up (oh, hang on a sec they will only take complaints in writing) and said you made a pricing mistake and didn't mean to book that flight to London for €200 and you were unilaterally cancelling the transaction. They would laugh, hang up and take your money, claiming you had entered a contract with them.

z

I actually tried to cancel the flights I got yesterday!! I booked them as soon as I saw them but when I contacted my mate we realised the dates booked didn't suit. Contacted Aerlingus and was told I'd only get back €88 of the €330 paid.

Decided to see if arrangments could be re-worked so as not to loose money. Spent a lot of time doing it but manged to sort it out so was very excited to by travelling.

After causing all sorts of hassle for lots of other people EI tell me tough luck?

nice1franko

zagmund wrote: »

I don't see how EI can claim that they made a mistake and the money hadn't been drawn from your account yet, so there was no contract.

If this is the case then why can the consumer not back out of the non-contract they agree to during this same period ?

When you book a flight with any of the carriers you are expressly told that once you click on the 'proceed' button there is no going back. Why can the airline go back when the customer can't ?

Imagine what would happen if you rang them up (oh, hang on a sec they will only take complaints in writing) and said you made a pricing mistake and didn't mean to book that flight to London for €200 and you were unilaterally cancelling the transaction. They would laugh, hang up and take your money, claiming you had entered a contract with them.

z

very fair point, mr z.

walshki

nice1franko wrote: »

very fair point, mr z.

+1

It could easily form the basis of a case that the contract is unequal if aer lingus can claim mistake but the purchaser can't. Then again, probably all covered in ALs T&C's which we 'accept' when we tick that box. Someone should take a test case.

godtabh

Hasn't this all this been discussed before when the likes of HMV or Dell or who ever miss price something you try and buy it only to receive an email to say your order had been cancelled due to a miss price?

Most the responses there seem to be that until your credit card has been charged no contract exists and who ever it is, is within their rights to cancel?

I'm not saying its right but I don't think they have much chance legal of getting them. Maybe AL will do it on a good will gesture but I doubt it

Darwin

You are dead right kearnsr, there have been many cases of 'pricing errors' with online retailers in the past (I remember the digital camera fiasco with Apple) and the consumer always loses out.

Homer

Maybe they should offer "economy" fare tickets at the original flawed price as a goodwill/pr offering, but there is no way they will honour the premier seats at that price!
I think most people would accept that and the problem would dissapear and it would reflect well for the airline?

JimmyO

NCA say Aer Lingus are in Breach:

http://www.consumerconnect.ie/eng/News_+_Research/Press%20Releases/Aer_Lingus_fares.html
Sorry

Basq

JimmyO.. scrambled URL. Please repost.

ronano

http://www.consumerconnect.ie/eng/News_+_Research/Press%20Releases/Aer_Lingus_fares.html

kaizersoze1980

http://www.consumerconnect.ie/eng/News_+_Research/Press%20Releases/Aer_Lingus_fares.html

Basq

Cheers kaizersoze.

The National Consumer Agency has been in contact with Aer Lingus this morning and is seeking a meeting with senior management in the company with a view to reaching a fair deal for those customers affected.

Best of luck to all those who got the cheap flights!