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Aer Lingus US Seat Sale

2

Comments

  • Registered Users, Registered Users 2 Posts: 10,521 ✭✭✭✭dsmythy


    A couple of family members had these tickets including my sister in law and 15 of her colleagues. They are all professionals and were delighted to get the cheap seats. They will not go quietly i guarantee you that.

    The louder of the seat grabbers are planning to ring into Liveline (where else hey?) to get their views on air.


  • Registered Users, Registered Users 2 Posts: 4,330 ✭✭✭Homer


    dsmythy wrote: »
    The louder of the seat grabbers are planning to ring into Liveline (where else hey?) to get their views on air.

    Perfect clientele for premier transatlantic seats :rolleyes:

    I can just picture the scene as the freeloaders take their seats beside somebody who has paid over 3k for the privilege! A fiver you say :eek:


  • Registered Users, Registered Users 2 Posts: 44,036 ✭✭✭✭Basq


    industria wrote: »
    I can just picture the scene as the freeloaders take their seats beside somebody who has paid over 3k for the privilege! A fiver you say :eek:
    Personally, I don't think Aer Lingus will ever honour those particular €5 business flights.

    But they will be forced to offer compensation for the inconvienience.. possibly flight vouchers.


  • Moderators, Science, Health & Environment Moderators Posts: 23,231 Mod ✭✭✭✭godtabh


    basquille wrote: »
    Cheers kaizersoze.


    Best of luck to all those who got the cheap flights!

    But can they actually do anything? If no contract exists what can they do?

    AL will have themselfs covered I bet you


  • Moderators, Science, Health & Environment Moderators Posts: 23,231 Mod ✭✭✭✭godtabh


    basquille wrote: »
    Personally, I don't think Aer Lingus will ever honour those particular €5 business flights.

    But they will be forced to offer compensation for the inconvienience.. possibly flight vouchers.

    I doubt it


  • Registered Users, Registered Users 2 Posts: 44,036 ✭✭✭✭Basq


    kearnsr wrote: »
    But can they actually do anything? If no contract exists what can they do?
    According to someone on the radio this morning, payment was taken on some credit cards (and subsequently refunded).

    If that was the case, the contract was completed. And then revoked,


  • Registered Users, Registered Users 2 Posts: 10,521 ✭✭✭✭dsmythy


    industria wrote: »
    Perfect clientele for premier transatlantic seats :rolleyes:

    I can just picture the scene as the freeloaders take their seats beside somebody who has paid over 3k for the privilege! A fiver you say :eek:

    Dropping the tickets to economy class will do for them. The tickets cost over 200 euro. More than enough to cover those type of seats without too much of a loss to the company.


  • Closed Accounts Posts: 1,047 ✭✭✭bill_ashmount


    industria wrote: »
    Perfect clientele for premier transatlantic seats :rolleyes:

    I can just picture the scene as the freeloaders take their seats beside somebody who has paid over 3k for the privilege! A fiver you say :eek:


    lol

    I hope these peasants aren't next to me when I am flying over.


  • Registered Users, Registered Users 2 Posts: 4,330 ✭✭✭Homer


    lol

    I hope these peasants aren't next to me when I am flying over.

    Absolutely.. Nothing worse than when you are sipping your complimentary champagne and there's working class people stinking out the cabin!! ;)


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  • Closed Accounts Posts: 578 ✭✭✭Leon11


    At best I would imagine Aer Lingus will transfer affected customers onto economy class seats. At the end of the day is it realistic to expect a company to lose money based on one persons mistake? You know there's no chance of getting business class flights at those prices.

    If people were realistic they'd take economy flights at a discount and go to the U.S happy.


  • Registered Users, Registered Users 2 Posts: 4,283 ✭✭✭gucci


    On the site it says travel until 31 May when I click US summer sale. Am I missing something?

    Although I did notice my outgoing flight in August is down about €20

    you bollix, i thought that there was a bug on my screen :D


  • Closed Accounts Posts: 10 MixedMuts


    lol

    I hope these peasants aren't next to me when I am flying over.


    What ho Bill, I agree there's nothing that puts me more off my Pimms than the stinking cloven feet of passengers in the hold!


  • Registered Users, Registered Users 2 Posts: 11,336 ✭✭✭✭Tony


    Is there no steerage class on these planes?

    Desktop PC Boards discount code on https://www.satellite.ie/ is boards.ie



  • Moderators, Science, Health & Environment Moderators Posts: 23,231 Mod ✭✭✭✭godtabh


    basquille wrote: »
    According to someone on the radio this morning, payment was taken on some credit cards (and subsequently refunded).

    If that was the case, the contract was completed. And then revoked,

    Thats the first I heard of CC being charged. If thats the case they should be done for it


  • Registered Users Posts: 670 ✭✭✭Stealdo


    I find this absolutely nuts and I'm shocked at the NCA as well. It's a syptom of the compo culture etc that's growing here and people demanding their 'rights' on this, that and the other.

    This was the most obvious mistake/misprice I've ever come across in years of online bargain hunting. It's obvious from the first posts on it on this thread, it's obvious from the fact that people here and on the radio are saying things like me and my 34 cousins and neighbours all got it - why? because one of you saw it and rang the others shouting about the big mistake and get in quick etc.

    This is not a trolling message - it's a genuine opinion. I am sick of hearing people go on about how they have a right to this. I see it as no different to seeing a shop keeper forget to lock his premises and walking in and taking things off the shelf, or knowing that a sales assistant has given you too much change and putting it in your pocket without saying a word. With online pricing by all means take advantage of a bargain that's there, don't assume it's a mistake and walk away, take your chances, but when you know it was a mistake and the company realises and EITHER gives you your money back or doesn't take it in the first place - do the honest thing, hold on to your integrity and just say fair enough and go on your way.


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  • Registered Users, Registered Users 2 Posts: 5,936 ✭✭✭JDxtra


    AL are a different company now. They should have really honoured the flights from the start. Even if it cost them a few quid it would have actually made them look like an honourable company for a change!

    A missed oppurtunity for some good PR. Tut tut, greedy muppets not looking long term if you ask me.

    Best of luck to everybody who got one - hope they come around in the end.


  • Registered Users, Registered Users 2 Posts: 19,309 ✭✭✭✭alastair


    Stealdo wrote: »
    This is not a trolling message - it's a genuine opinion. I am sick of hearing people go on about how they have a right to this. I see it as no different to seeing a shop keeper forget to lock his premises and walking in and taking things off the shelf, or knowing that a sales assistant has given you too much change and putting it in your pocket without saying a word. With online pricing by all means take advantage of a bargain that's there, don't assume it's a mistake and walk away, take your chances, but when you know it was a mistake and the company realises and EITHER gives you your money back or doesn't take it in the first place - do the honest thing, hold on to your integrity and just say fair enough and go on your way.

    I'm guessing you missed this bargain then? ;)

    Aer Lingus went beyond the invitation to treat point with at least some of these punters - and into contract territory. It's nothing like thieving from an unlocked shop or pocketing extra change - neither of those instances is a purchase contract.

    Aer Lingus are on shakey ground. We have no difficulty with the airline sticking to the letter of contracts when its to their benefit (overbooking, re-scheduling, additional charges for fuel, sports equipment, etc). The same should apply when its to their detriment.


  • Registered Users, Registered Users 2 Posts: 9,225 ✭✭✭Chardee MacDennis


    kearnsr wrote: »
    Thats the first I heard of CC being charged. If thats the case they should be done for it

    the cards were not charged at any stage from what the woman on the radio said, there was a hold placed on the funds. whether that constitutes the completion of the contract or not is debatable.

    either way imho people giving out about this are just looking for free crap from AL as they dont deserve anything! as said by someone else here earlier if it works out great deal if not no loss, how could people have actually thought it was a real deal at that price.

    also that woman on joe duffy this afternoon was full of crap apparently she got her hotels, babysitters, time off work organised all this morning and none of these can be changed. c'mon, really people.


  • Moderators, Sports Moderators Posts: 19,197 Mod ✭✭✭✭slave1


    this would be a bad precedent for AL to set if they offer anything


  • Registered Users, Registered Users 2 Posts: 5,936 ✭✭✭JDxtra


    slave1 wrote: »
    this would be a bad precedent for AL to set if they offer anything

    I think it will just make them be more careful in the future.

    A company can't just set prices without checking them properly and thinking "ah, sure if there is a problem we'll just cancel the sale".

    Do the decent thing AL - offer the 100 or so standard return fares for the price they paid.

    I bet Ryanair could put a positive marketing spin on this if it happened to them...


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  • Registered Users, Registered Users 2 Posts: 1,342 ✭✭✭johnfás


    JDxtra wrote: »
    Do the decent thing AL - offer the 100 or so standard return fares for the price they paid.

    I bet Ryanair could put a positive marketing spin on this if it happened to them...

    Not a chance Ryanair would give in. They went to the High Court in order to try and stop their one millionth customer from continuing to use the "Free Flights for Life" that she won. Beyond that one only need examine the lengths Ryanair went to, again through the courts, in an attempt to stop disabled passengers receiving their full rights of access on their aircraft.

    Ryanair will be great at making a gimmick out of what happened to Aer Lingus. In fact they'll probably even offer these people 1c flights to Stansted. However, would Ryanair cave in as you suggest Aer Lingus should? Not a chance.


  • Registered Users, Registered Users 2 Posts: 6,466 ✭✭✭corcaigh07


    its a binding contract that aer lingus initially said they would honour but later said screw that, they are not getting that off our backs. they should offer everyone the economy 5 euro seats, the 100 or so people will be delighted to get that much and no more is said. otherwise, those 100 people will be complaining, taking cases to small claims court etc. the few grand aer lingus are saving isnt worth it.


  • Registered Users Posts: 1,191 ✭✭✭The_Hustler


    gucci wrote: »
    you bollix, i thought that there was a bug on my screen :D

    ;):D

    I have noticed it now says fly till June 30th. How did some get cheap August flights?
    (I'm not referring to the €5 ones that this topic has turned into)


  • Registered Users Posts: 154 ✭✭JimmyO


    Call_me_al wrote: »
    , how could people have actually thought it was a real deal at that price.

    As posted in another thread

    Google Earth estimated mileage:

    Dublin to Paris 485 miles
    Dublin to New York 3180 miles

    How often have we seen 1c flights to Paris with Ryanair and Aer Lingus!! You can do the rest of the maths.

    Call_me_al wrote: »
    also that woman on joe duffy this afternoon was full of crap apparently she got her hotels, babysitters, time off work organised all this morning and none of these can be changed. c'mon, really people.


    As soon as I recevied the confirmation email I had booked time off work and the person travelling with me who works freelance cancelled a series of bookings made for the travel period. We like to give as much notice as possible. What's so unrealistic about that?


  • Registered Users, Registered Users 2 Posts: 44,036 ✭✭✭✭Basq


    JimmyO wrote: »
    As posted in another thread

    Google Earth estimated mileage:

    Dublin to Paris 485 miles
    Dublin to New York 3180 miles

    How often have we seen 1c flights to Paris with Ryanair and Aer Lingus!! You can do the rest of the maths.





    As soon as I recevied the confirmation email I had booked time off work and the person travelling with me who works freelance cancelled a series of bookings made for the travel period. We like to give as much notice as possible. What's so unrealistic about that?
    To be perfectly honest and I don't think i'm being unrealistic here.. did you not at least suspect it might be a misprice (and wouldn't be honoured)?

    Personally, I know if I was in the same situation and the price was dubious (to say the least), I'd be apprehensive about making arrangements for that period until I was sure.


  • Registered Users Posts: 154 ✭✭JimmyO


    basquille wrote: »
    To be perfectly honest and I don't think i'm being unrealistic here.. did you not at least suspect it might be a misprice (and wouldn't be honoured)?

    Personally, I know if I was in the same situation and the price was dubious (to say the least), I'd be apprehensive about making arrangements for that period until I was sure.

    Potato / Tomato

    Seemed reasonable and far from dubious to me (as above). Didn't know about the business class malarky till the flights were 'cancelled'.

    Apart from the disgruntled passengers, this can set ECommerce Precedents for everyone.


  • Registered Users, Registered Users 2 Posts: 2,342 ✭✭✭seagull


    It's about 100 seats that were bought at the cheap rate. If AL had said "We made a mistake, we'll give you an economy seat at that price", most people would accept it. Total cost about €20,000 based on €200 for an economy fare. How much has this cost them in bad PR, legal costs, etc?


  • Moderators, Business & Finance Moderators, Sports Moderators Posts: 15,015 Mod ✭✭✭✭whiterebel


    Differening viewpoints I suppose, like everything. I just see not the compo culture, but the lack of any backbone in this country to stand up and take responsibilty for your mistakes. Its all pervasive, from the top down.

    You make a mistake, it costs you money, you don't do it again. Aer Lingus are quick to point out that once you press the confirm button, mistake or not, you can't go back. They can't have it both ways, because that is exactly what they want to do. If they pursue this course, I'll go after them for a reduction in my flights to Orlando which they have dropped by E200 each on the return leg, as I made a "mistake".

    This should really be taken to the limit, otherwise its open season on buyers, and retails will be able to do what they like, citing mistake.


  • Moderators, Business & Finance Moderators, Sports Moderators Posts: 15,015 Mod ✭✭✭✭whiterebel


    seagull wrote: »
    It's about 100 seats that were bought at the cheap rate. If AL had said "We made a mistake, we'll give you an economy seat at that price", most people would accept it. Total cost about €20,000 based on €200 for an economy fare. How much has this cost them in bad PR, legal costs, etc?
    Up to 300 now, I hear yesterday. This will be like the Munster Miracle match where 100,000 people saw the game - in a stadium that held 12,000:D


  • Registered Users, Registered Users 2 Posts: 9,225 ✭✭✭Chardee MacDennis


    whiterebel wrote: »
    Up to 300 now, I hear yesterday. This will be like the Munster Miracle match where 100,000 people saw the game - in a stadium that held 12,000:D

    is that not according to joe duffy though? i wouldn't trust anyone that rings in or listens to his program (i was in a taxi at the time :D)?

    also it's been said on this thread and on the show yesterday 'i'm a professional so i know what i am talking about', wtf does that mean? so you have a job? congrats but how does that differentiate you from anyone else that got the flights? considering one of the women on said she reviewed the contract AND she was a professional, even though Joe had previously said she was an only an accountant and not the legal expert she was trying to pass herself off as.
    dsmythy wrote: »
    A couple of family members had these tickets including my sister in law and 15 of her colleagues. They are all professionals and were delighted to get the cheap seats. They will not go quietly i guarantee you that.

    The louder of the seat grabbers are planning to ring into Liveline (where else hey?) to get their views on air.

    sorry for the rant again but these people are just trying to extort the company.


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  • Registered Users Posts: 46 avantarklu


    Call_me_al wrote: »
    sorry for the rant again but these people are just trying to extort the company.

    No, they are trying to enforce their contractual rights as they are entitled to, big difference.


  • Registered Users, Registered Users 2 Posts: 4,487 ✭✭✭Mountjoy Mugger


    RTE say Aer Lingus have climbed down. Seats being offered to customers, but not business class seats. Being offered economy seats at price paid.


  • Registered Users Posts: 670 ✭✭✭Stealdo


    avantarklu wrote: »
    No, they are trying to enforce their contractual rights as they are entitled to, big difference.

    The big difference between your opinion on this and the opposing opinions (including mine) is that I am basing it on what is right and wrong not what is someone's legal right or so called entitlement. No one has a moral right to make a profit out of someone else's genuine mistake regardless of whether there are laws there. What makes this most galling to me is that these people are attempting to exploit laws that were put in place to protect consumers with genuine cases and uphold fairness. This belittles consumer law as well as those involved. And all so that they can have their little bargain. They may be within their legal rights, they may not be, but in my mind their no better than someone climbing in the window of a bus after it has crashed hoping for compensation. It's not the legalities of it that make it that way, it's the morals of it. They're the ones that will have to live with that, and I don't think it bothers them so good luck to them. I have to say seeing those three women in the Indo today with their confirmation letters and sad little faces made me pity them that this is something they think is worth pursuing and right to pursue. No better than what Pat Kenny tried to do.

    Again as I said not a legal argument, a moral one. When did we get to the point where "Right and Wrong" became "My Rights and wrong"?


  • Registered Users, Registered Users 2 Posts: 44,036 ✭✭✭✭Basq


    BREAKING NEWS:

    Aer Lingus has apologised, and confirmed they'll rebook and honour the flights!


  • Registered Users, Registered Users 2 Posts: 6,466 ✭✭✭corcaigh07


    Stealdo wrote: »
    The big difference between your opinion on this and the opposing opinions (including mine) is that I am basing it on what is right and wrong not what is someone's legal right or so called entitlement. No one has a moral right to make a profit out of someone else's genuine mistake regardless of whether there are laws there. What makes this most galling to me is that these people are attempting to exploit laws that were put in place to protect consumers with genuine cases and uphold fairness. This belittles consumer law as well as those involved. And all so that they can have their little bargain. They may be within their legal rights, they may not be, but in my mind their no better than someone climbing in the window of a bus after it has crashed hoping for compensation. It's not the legalities of it that make it that way, it's the morals of it. They're the ones that will have to live with that, and I don't think it bothers them so good luck to them. I have to say seeing those three women in the Indo today with their confirmation letters and sad little faces made me pity them that this is something they think is worth pursuing and right to pursue. No better than what Pat Kenny tried to do.
    Again as I said not a legal argument, a moral one. When did we get to the point where "Right and Wrong" became "My Rights and wrong"?

    theres a new argument!


  • Registered Users, Registered Users 2 Posts: 19,340 CMod ✭✭✭✭Davy


    http://www.rte.ie/news/2008/0418/aerlingus.html
    Aer Lingus is to offer economy class seats to all customers who booked €5 flights to the US.

    I'd take economy for a fiver :D


  • Registered Users, Registered Users 2 Posts: 19,309 ✭✭✭✭alastair


    Stealdo wrote: »
    No one has a moral right to make a profit out of someone else's genuine mistake regardless of whether there are laws there.
    ...
    Again as I said not a legal argument, a moral one. When did we get to the point where "Right and Wrong" became "My Rights and wrong"?

    Aer Lingus are only too happy to make a profit out of their customer's genuine mistakes (name typo changes etc.). What's good for the goose...


  • Registered Users, Registered Users 2 Posts: 9,225 ✭✭✭Chardee MacDennis


    Stealdo wrote: »
    The big difference between your opinion on this and the opposing opinions (including mine) is that I am basing it on what is right and wrong not what is someone's legal right or so called entitlement. No one has a moral right to make a profit out of someone else's genuine mistake regardless of whether there are laws there. What makes this most galling to me is that these people are attempting to exploit laws that were put in place to protect consumers with genuine cases and uphold fairness. This belittles consumer law as well as those involved. And all so that they can have their little bargain. They may be within their legal rights, they may not be, but in my mind their no better than someone climbing in the window of a bus after it has crashed hoping for compensation. It's not the legalities of it that make it that way, it's the morals of it. They're the ones that will have to live with that, and I don't think it bothers them so good luck to them. I have to say seeing those three women in the Indo today with their confirmation letters and sad little faces made me pity them that this is something they think is worth pursuing and right to pursue. No better than what Pat Kenny tried to do.

    Again as I said not a legal argument, a moral one. When did we get to the point where "Right and Wrong" became "My Rights and wrong"?

    exactly these are the people who if they got short changed would go back and complain to a shop but if they were undercharged wouldnt say a word...


  • Closed Accounts Posts: 219 ✭✭lisaloo


    Aer Lingus to honour €5 bookings to US
    Friday, 18 April 2008 12:56
    Aer Lingus is to offer economy class seats to all customers who booked €5 flights to the US.

    The airline blamed a technical fault for Wednesday's error, which saw up to 300 people book business class flights to the US for €5.

    Aer Lingus said yesterday it would not compensate customers, only stating that no funds would be deducted from their accounts.

    AdvertisementHowever the airline now says it believes that some customers genuinely believed that they were making a booking in economy class.

    It is currently contacting passengers that have been affected in order to rebook their travel arrangements.

    Aer Lingus says it accepts that its customers were upset and inconvenienced by the error and apologises unreservedly.

    The glitch affected customers between 7.30am and 9am on Wednesday, when promotional fares on its transatlantic route were loaded onto the website accidentally.


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  • Registered Users, Registered Users 2 Posts: 16,070 ✭✭✭✭event


    Call_me_al wrote: »

    also that woman on joe duffy this afternoon was full of crap apparently she got her hotels, babysitters, time off work organised all this morning and none of these can be changed. c'mon, really people.

    aye, said she hadnt got a holiday in 3 years and that could get a baby sitter at no other time of the year

    load of shíté


  • Registered Users Posts: 46 avantarklu


    Stealdo wrote: »
    The big difference between your opinion on this and the opposing opinions (including mine) is that I am basing it on what is right and wrong not what is someone's legal right or so called entitlement. No one has a moral right to make a profit out of someone else's genuine mistake regardless of whether there are laws there. What makes this most galling to me is that these people are attempting to exploit laws that were put in place to protect consumers with genuine cases and uphold fairness. This belittles consumer law as well as those involved. And all so that they can have their little bargain. They may be within their legal rights, they may not be, but in my mind their no better than someone climbing in the window of a bus after it has crashed hoping for compensation. It's not the legalities of it that make it that way, it's the morals of it. They're the ones that will have to live with that, and I don't think it bothers them so good luck to them. I have to say seeing those three women in the Indo today with their confirmation letters and sad little faces made me pity them that this is something they think is worth pursuing and right to pursue. No better than what Pat Kenny tried to do.

    Again as I said not a legal argument, a moral one. When did we get to the point where "Right and Wrong" became "My Rights and wrong"?


    Your opinion is based on the assumption that Aer Lingus's claim that this matter arose from a "genuine mistake" is 100% factual. I do not suggest that the offer was necessarily deliberate however there are other possibilities aside from 'genuine mistake'.

    Why should AL be believed without question that they made a 'genuine mistake' whereas every customer who booked one of these flights was acting in an immoral fashion, knowing full well they were trying to profit from an obvious error?

    AL operate a particular type of business in a particular type of market, that is highly competitive where unbelievable fares are the norm.

    As a result of this affair, AL will no doubt put in place additional checks and balances to safeguard themselves. This is a fundamental fact of business life - you learn from your mistakes, make improvements and prosper. Compare this to the same mistake they made in 2003. At that time, they were not a PLC and did not have the shareholders they have today to answer to. What lessons did they learn from 2003? Clearly that lesson did not have the necessary impact that it should have had.


  • Registered Users Posts: 670 ✭✭✭Stealdo


    avantarklu wrote: »
    Your opinion is based on the assumption that Aer Lingus's claim that this matter arose from a "genuine mistake" is 100% factual. I do not suggest that the offer was necessarily deliberate however there are other possibilities aside from 'genuine mistake'.

    Why should AL be believed without question that they made a 'genuine mistake' whereas every customer who booked one of these flights was acting in an immoral fashion, knowing full well they were trying to profit from an obvious error?

    AL operate a particular type of business in a particular type of market, that is highly competitive where unbelievable fares are the norm.

    As a result of this affair, AL will no doubt put in place additional checks and balances to safeguard themselves. This is a fundamental fact of business life - you learn from your mistakes, make improvements and prosper. Compare this to the same mistake they made in 2003. At that time, they were not a PLC and did not have the shareholders they have today to answer to. What lessons did they learn from 2003? Clearly that lesson did not have the necessary impact that it should have had.

    This is the last post I'll make on this subject, because my opinion is clearly laid out above and it's not going to change, but I will just respond to clarify a couple of things from the points in your post...

    1. Why would AL be believed? because this is so obviously a mistake they didn't even have to say it was, the first poster here even suggested it was probably a mistake. There is zero marketing value in this, there is absolutely no reason for anyone with no separate agenda to doubt it.

    2. Every Customer acting in an immoral fashion? No - that's not what I said. I have no issue whatsoever with people having booked these flights. I only have issue with them exploiting laws and shouting the odds about their 'rights' and 'entitlements' because they didn't end up getting their freebie.

    3. Unbelievable fares may be the norm, business class seats for €5 are far from it. (this by the way is completely irrelevant because once it's established as a mistake, norm or not makes no difference)

    4. AL will learn from this....Sure they will. But that doesn't give the sub-portion of these 300 individuals who are making all the noise any rights whatsoever to profit from it. It is not them gaining from AL's mistake that I object to, or AL suffering for it. It is them demanding that they have a right to be compensated for something that never happened and in doing so demanding that they have a right to profit from the error. And it irritates me further that others are holding them up as if they were defending the rights of consumers everywhere.

    <---leaves the room


  • Registered Users, Registered Users 2 Posts: 590 ✭✭✭dal


    Stealdo wrote: »
    <---leaves the room

    Thank god for that!



    Congrats to everyone who got their flight. Have a great time!


  • Registered Users Posts: 46 avantarklu


    Stealdo wrote: »
    This is the last post I'll make on this subject, because my opinion is clearly laid out above and it's not going to change, but I will just respond to clarify a couple of things from the points in your post...

    1. Why would AL be believed? because this is so obviously a mistake they didn't even have to say it was, the first poster here even suggested it was probably a mistake. There is zero marketing value in this, there is absolutely no reason for anyone with no separate agenda to doubt it.

    2. Every Customer acting in an immoral fashion? No - that's not what I said. I have no issue whatsoever with people having booked these flights. I only have issue with them exploiting laws and shouting the odds about their 'rights' and 'entitlements' because they didn't end up getting their freebie.

    3. Unbelievable fares may be the norm, business class seats for €5 are far from it. (this by the way is completely irrelevant because once it's established as a mistake, norm or not makes no difference)

    4. AL will learn from this....Sure they will. But that doesn't give the sub-portion of these 300 individuals who are making all the noise any rights whatsoever to profit from it. It is not them gaining from AL's mistake that I object to, or AL suffering for it. It is them demanding that they have a right to be compensated for something that never happened and in doing so demanding that they have a right to profit from the error. And it irritates me further that others are holding them up as if they were defending the rights of consumers everywhere.

    <---leaves the room

    Please come back to the room and answer the following:

    1. Why a mistake? Why not a miscommunication between personnel? or a disgruntled employee?

    2. Exploiting laws? Shouting the odds about their 'rights' and 'entitlements' because they didn't end up getting their freebie????
    Please explain what law or laws are being exploited? Please explain how €350 is a freebie?

    3. Selling business class fares for a €5 would not rate as the craziest marketing campaign in history. I maintain that in the current climate, it is far from unbelievable and you have yet to convince me otherwise.

    4. How do any of the customers who legitmately booked AND paid for these fares profit from it? They are out of pocket to the value of the fare so no 'profit' has been made?

    Perhaps you might be better off outside :rolleyes:


  • Closed Accounts Posts: 1,525 ✭✭✭vorbis


    avantarklu. show me ONE yes jsut one airline that has ever sold a transatlantic business seat for 5 euro?

    To say it is "far from unbelievable" is complete rubbish. Those seats go for well over a thousand euro each. The customers who booked the seats should have guessed it was a misprice. Saying that they're now "entitled" to that fare is the selfishness coming out.


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  • Registered Users Posts: 46 avantarklu


    vorbis wrote: »
    avantarklu. show me ONE yes jsut one airline that has ever sold a transatlantic business seat for 5 euro?

    To say it is "far from unbelievable" is complete rubbish. Those seats go for well over a thousand euro each. The customers who booked the seats should have guessed it was a misprice. Saying that they're now "entitled" to that fare is the selfishness coming out.


    I never claimed an airline had done it before but there have been equally crazy marketing campaigns before. How does Ryanair manage to give away 100,000 seats at a fiver today? As for "the customer should have guessed it was a misprice", go sit in the corner with Enda - his ascertion to this has already been shown to be nothing more than bully boy tactics.

    Anyway, the fact remains AL got it wrong. They tried to bluff and bully their way out of this mess and have lost massively. If you wish to debate me further on the subject, I'll be in Boston for 2 weeks in July - in between 2 business class flights. Sweet!


  • Registered Users, Registered Users 2 Posts: 664 ✭✭✭Rafloution


    You wont be going business friend, they are only offering economy

    From RTE.ie

    Aer Lingus to honour €5 bookings to US
    Friday, 18 April 2008 15:36
    Aer Lingus is to offer economy class seats to all customers who booked €5 flights to the US.


  • Registered Users Posts: 46 avantarklu


    Rafloution wrote: »
    You wont be going business friend, they are only offering economy

    From RTE.ie

    Aer Lingus to honour €5 bookings to US
    Friday, 18 April 2008 15:36
    Aer Lingus is to offer economy class seats to all customers who booked €5 flights to the US.


    They are in absolutely no position to dictate the terms of any compromise. They have come out and admitted that they are wrong and 'could have handle it better. I have no problem seeking specific performance of our contract.


  • Moderators, Sports Moderators Posts: 19,197 Mod ✭✭✭✭slave1


    there's a REASONABLE point that folk COULD have been looking at the usual seats and MAY have thought €5 was genuine - putting aside folk did not realise they were business class.
    I'm away to Tenerife tomorrow for €0.02 return flights and there is a major body of folk who say that's impossible or unbelievable when neither is the case, just a quick eye on a limited offer
    What's a flight to NY, 7 hrs? Tenerife 5 hrs? What factor is €5/€0.02??????

    Congrats to all those who got the €5 flights, sour grapes for the rest


  • Closed Accounts Posts: 1,525 ✭✭✭vorbis


    slave1, these were BUSINESS class seats. BUSINESS class seats. No airline in the world offers these at $0.01, $1, $10, etc. Thats why it was abundantly obvious it was a misprice.


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