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Eircom broadband conection/gateway problem

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  • 12-05-2008 4:19pm
    #1
    barler
    Closed Accounts Posts: 6 ✭


    the other day i reformated my pc from vista to xp pro.
    but now i cant connect to the internet on that pc.im know usein my spare pc on the same line so i know it isint a faulty router or cable.

    i installed the the stuff on the disc that i got from eircom and at the end of the installation wen it was configuren network settings it said there was something wrong with the gateway.

    im really a noob wen its comes to this kinda stuff so is there something i have to do so im able to connect to the internet.

    any help given is greatly appreciated as i love my other and the one im now is as slow as **** lol


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    #2
    Spear
    Moderators, Computer Games Moderators, Technology & Internet Moderators, Help & Feedback Category Moderators Posts: 25,235 CMod ✭✭✭✭Spear


    What's the result when you ping the router (normally at 192.168.1.254 for Eircom)?


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    #3
    barler
    Closed Accounts Posts: 6 ✭barler


    Spear wrote: »
    What's the result when you ping the router (normally at 192.168.1.254 for Eircom)?

    theanks for replying

    when i tried this yesterday it didint work it just wouldnt load

    wen i did the eircom test thingy it said it was a gateway problem.
    is there a way to set up ur gateway or should it just be there anyway ??


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    #4
    guil
    Registered Users Posts: 10,494 ✭✭✭✭guil


    theres a reset button on the back, its a little hole push it with a pin or somethin, can ya access the router homepage, ya could click start>run type ipconfig and hit enter and post what it says


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    #5
    barler
    Closed Accounts Posts: 6 ✭barler


    guil07 wrote: »
    theres a reset button on the back, its a little hole push it with a pin or somethin, can ya access the router homepage, ya could click start>run type ipconfig and hit enter and post what it says


    anymore suggestions on wat to do coz before i disconnect everything from this pc because its a pain in the ass switchin everthing back over(cables and power supply)

    so is there anything else i could do ??


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    #6
    Spear
    Moderators, Computer Games Moderators, Technology & Internet Moderators, Help & Feedback Category Moderators Posts: 25,235 CMod ✭✭✭✭Spear


    barler wrote: »
    theanks for replying

    when i tried this yesterday it didint work it just wouldnt load

    wen i did the eircom test thingy it said it was a gateway problem.
    is there a way to set up ur gateway or should it just be there anyway ??

    Wouldn't load? What is there about a ping command that needs to load?
    With the machine connected to the router run "ipconfig /all" in a command prompt and show us the results.


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    #7
    kaizersoze
    Registered Users Posts: 7,042 ✭✭✭kaizersoze


    Check device manager in XP to make sure your network card/adapter is installed correctly. If ir has a yellow exclamation mark or something listed as unknown devices then it's not installed correctly.


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    #8
    turnsoutIwas
    Registered Users Posts: 286 ✭✭turnsoutIwas


    Open network connections in control panel and righclick the LAN. Disable it from that menu. then do the same and re-enable it. That will clear all its settings. If that doesnt work go to start>run. In the box that open type in cmd and hit ok. In the black dos box that opens type in "netsh"hit enter. Then type " int ip reset reset.txt" enter. When it goes back to the prompt type in "dump". When it finishes scrolling past restart your PC and check if it works. Hope that sorts it for you.


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