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Broken 360. They're sending me an empty shipping box. Anyone any experience with that

  • 17-05-2008 3:36pm
    #1
    ballybay_eh
    Registered Users Posts: 245 ✭✭


    Got my repaired xbox back on wednesday. Got GTA 4 too! Wahey.

    It broke again the next day... Not Wahey!

    This time they're sending me a new 360 apparently. And I don't have to supply my own shipping box (thanks microsoft :rolleyes:).
    wrote:
    · You will receive an empty shipping box with further instructions included in the package.

    Has anyone had any experience with that? Does it take long to send out and who actaully sends it out? UPS? I rang them and they weren't sure of the situation because no shipping label existed at that point (its meant to come with the box apparently)


Comments

  • #2
    Rowley Birkin QC
    Registered Users, Registered Users 2 Posts: 6,248 ✭✭✭Rowley Birkin QC


    They send out the box, UPS delivers it. I handed my console to the UPS guy and that was all I had to do.

    I think if you aren't there to meet him you might have to arrange a pick up which is just hassle imo. Check the sticky.


  • #3
    RobertFoster
    Registered Users, Registered Users 2 Posts: 9,223 ✭✭✭RobertFoster


    It's a load of crap really. You get a box sent to you in order to send it back again. It's meant to save time or something, but the box comes from Germany, to UPS, to you, to UPS, back to Germany, back from Germany, to UPS, to you. It'd be easier for you to put it back in the box and bring it to UPS, cutting out 3 steps and 5 working days.

    I had to send mine back because the disc drive wasn't up to snuff. I rang 22/4/8 and was told I'd have the box within 2 working days, if not ring back. I rang back on 24/4/8 and the next one said 5 working days, ring back Monday if nothing arrives. Rang back 29/4/8, only then was I given the UPS tracking number. UPS couldn't find me, so they didn't bother ringing me. I arranged to pick it up myself. Picked it up, and shipped it off again on 1/5/8. Arrived back 16/5/8.

    Could've saved myself a week if it wasn't for the "special box", which was only slightly bigger (to take the PSU and cable) than the first box I got back. :mad:


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