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spooler service problem

mukki · 2008-06-05 15:37:35

customer installed avg8 (because i told her too) and pc died on her pc was blue screening with a corrupt dll, brought pc home and i replaced the dll, and it was working fine brought it back and told her i wasnt going to charge her because i told her to install avg8, but when i set it up, i tested sound and internet which…

05-06-2008 4:37pm

#1

mukki

Closed Accounts Posts: 2,669 ✭✭✭

Join Date: February 2005

Posts: 2291

customer installed avg8 (because i told her too) and pc died on her

pc was blue screening with a corrupt dll, brought pc home and i replaced the dll, and it was working fine

brought it back and told her i wasnt going to charge her because i told her to install avg8, but when i set it up, i tested sound and internet which was fine but printer failed,

when i went into printers the folder was empty (just like what happens when the spooler service is stopped, but it wasn't), i re-started the spooler service, no joy, rebooted pc no joy, unplugged and replugged printer and pc tries to install drivers but then just says drivers failed to install

had to go after that but any suggestions?

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Comments

#2 05-06-2008 4:41pm

DarkJager

Closed Accounts Posts: 7,960 ✭✭✭

Join Date: April 2006

Posts: 7726

Could the spooler dependancies have been changed?? You can reset them by going to command prompt and typing sc config spooler depend= rpcss (make sure to note the space after the = sign).

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