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Internet cuts out when phone rings

Lisapeep · 2008-06-09 22:48:41

In the last month or so we've started having this problem where our broadband internet cuts out whenever anyone in the house uses our landline. The internet will not work while the phone is in use but works fine again as soon as the phone is hung up. Has anyone ever come across this problem before? Does anyone have any…

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09-06-2008 11:48pm

#1

Lisapeep

Registered Users Posts: 524 ✭✭✭

Join Date: August 2004

Posts: 429

In the last month or so we've started having this problem where our broadband internet cuts out whenever anyone in the house uses our landline. The internet will not work while the phone is in use but works fine again as soon as the phone is hung up.

Has anyone ever come across this problem before? Does anyone have any ideas on how to fix it?

Or even, does anyone know who we could contact to fix the problem? Our internet provider? Our landline provider? A separate computer repairs company?

It has me a bit confused as to what to do! :rolleyes:

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#2 09-06-2008 11:50pm
AlmightyCushion

Moderators, Education Moderators, Technology & Internet Moderators Posts: 35,074 Mod ✭✭✭✭

Join Date: April 2006

Posts: 33515

Moved from comp and tech.

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#3 09-06-2008 11:51pm
Karoma

Registered Users Posts: 19,396 ✭✭✭✭

Join Date: March 2002

Posts: 17630

Broadband = (A)DSL?
Install filters.

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#4 10-06-2008 12:55am
Giblet

Registered Users Posts: 11,979 ✭✭✭✭

Join Date: October 2001

Posts: 11370

Filters should come in the box the router came in.

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#5 10-06-2008 2:37am
smellslikeshoes

Registered Users Posts: 3,354 ✭✭✭

Join Date: November 2005

Posts: 3301

One of your filters is faulty.

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#6 10-06-2008 3:30am
Esel

Registered Users Posts: 22,198 ✭✭✭✭

Join Date: July 2004

Posts: 20693

All phones must be plugged in to a filter.

Not your ornery onager

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#7 10-06-2008 9:22am
Cabaal

Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 28,481 Mod ✭✭✭✭

Join Date: October 2001

Posts: 26401

Read this:
http://www.boards.ie/vbulletin/showpost.php?p=54381143&postcount=6

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