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New Eircom Line - is there a wait for BB ?

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  • 17-06-2008 3:09pm
    #1
    newcar
    Closed Accounts Posts: 34 ✭


    Hi,

    We got our Eircom Phone line installed today and all went fine and the line is up and running. However when I rang Eircom to check if we can get Broadband, they said that the line was not suitable (even though others in the apartment complex have Eircom BB)

    When I checked online at eircom.ie, their system could not determine if it was Broadband ready

    I then checked with Smart telecom online, and their system said that the line was enabled for their Broadband

    Is there a delay in Eircom updating their Broadband ready line database ?

    Surely if Smart can offer us Broadband on the line, then Eircom should be able to as well ?

    Any advice appreciated


Comments

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    #2
    smellslikeshoes
    Registered Users Posts: 3,354 ✭✭✭smellslikeshoes


    I'm sorry what???? Even though you can get Smart broadband who are the best broadband provider in Ireland (by a country mile) who a lot of people would give their left arm to be able to get, you're more concerned about why Eircom won't give it to you??? Order Smart.


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    #3
    crawler
    Registered Users Posts: 1,660 ✭✭✭crawler


    eircom only check lines once a month so you probably have not been "checked" yet, try again in 4 weeks

    Alternatively smart would always welcome you with open arms (see my ad below!!) :) <- cheeky


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    #4
    pizzahead77
    Registered Users Posts: 2,271 ✭✭✭pizzahead77


    Regarding Smart being able to offer you broadband - i bet it was just saying that the checker has checked whether Smart broadband is available at your exchange and not whether your line is actually capable of it yet


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    #5
    Cabaal
    Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 28,481 Mod ✭✭✭✭Cabaal


    Smart checker simply checks if your exchange is smart enabled afaik, tbh if you can get Smart get Smart instead of Eircom its a much better package by far compared to ANY of eircoms in my view :)


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