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Switching to Smart process

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  • 24-06-2008 9:11am
    #1
    newcar
    Closed Accounts Posts: 34 ✭


    Hi folks,

    Just ordered Smart Broadband and phone package to take over from the existing Eircom service

    They said they will look after the transfer and just needed the Eircom a/c number

    A few questions:

    - Do we get a new number with Smart or do we keep our own number
    - Do you get an information pack once the line is transferred over or how do you know when the broadband is up and running ?

    Cheers


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    #2
    Spear
    Moderators, Computer Games Moderators, Technology & Internet Moderators, Help & Feedback Category Moderators Posts: 25,287 CMod ✭✭✭✭Spear


    newcar wrote: »
    Hi folks,

    Just ordered Smart Broadband and phone package to take over from the existing Eircom service

    They said they will look after the transfer and just needed the Eircom a/c number

    A few questions:

    - Do we get a new number with Smart or do we keep our own number
    - Do you get an information pack once the line is transferred over or how do you know when the broadband is up and running ?

    Cheers

    They send an email and SMS message at each completed stage.


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    #3
    Sad Professor
    Moderators, Category Moderators, Arts Moderators, Entertainment Moderators, Technology & Internet Moderators Posts: 22,677 CMod ✭✭✭✭Sad Professor


    When I switched over I had to get a new number but I believe they let you keep your old one now.


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