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URL only works without the "www"?

JerryHandbag · 2008-07-10 17:14:37

Hi all, ive set up a website today with digiweb, uploaded all the files etc, but when i type the full url in, the default HSphere page comes up, but when i leave out the www, then the site comes up ok, e.g......http://example.com...any ideas on this, im sure its something simple? cant seem to figure it out on the HSphere…

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10-07-2008 6:14pm

#1

JerryHandbag

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Hi all, ive set up a website today with digiweb, uploaded all the files etc, but when i type the full url in, the default HSphere page comes up, but when i leave out the www, then the site comes up ok, e.g......http://example.com...any ideas on this, im sure its something simple? cant seem to figure it out on the HSphere control panel

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#2 10-07-2008 6:41pm
Bob the Builder

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that appears to be a question for your hosting company, and dont discuss anything relative to your hosting company here, because it's not allowed

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#3 10-07-2008 7:03pm
aidan_walsh

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Posts: 15589

Since this is likely an issue you need to sort out with your host, contact their Helpdesk for assistance.

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