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Need Advice

manyoo88 · 2008-07-11 09:32:08

Hi all, I got a Sony Bravia off the web last Saturday and it came yesterday. Now my problem is that there is a loud buzzing noise coming from the back of the tv. It is very noticable and annoying. Now without knowing my mother threw away the packaging. Can I still get a refund or replacement as this is a faulty TV?

11-07-2008 10:32am

#1

manyoo88

Closed Accounts Posts: 53 ✭✭

Join Date: May 2008

Posts: 41

Hi all,
I got a Sony Bravia off the web last Saturday and it came yesterday. Now my problem is that there is a loud buzzing noise coming from the back of the tv. It is very noticable and annoying. Now without knowing my mother threw away the packaging. Can I still get a refund or replacement as this is a faulty TV?

0

Comments

#2 11-07-2008 10:34am

Gillo

Registered Users, Registered Users 2 Posts: 5,566 ✭✭✭

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Posts: 5348

Chances are a replacement will be no problem they'll just keep the packaging from the new one.

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#3 11-07-2008 10:35am

manyoo88

Closed Accounts Posts: 53 ✭✭

Join Date: May 2008

Posts: 41

oh ok. that would be grand but would there be any chance of a refund if it breaks again?

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#4 11-07-2008 10:42am

jor el

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Posts: 16068

If they fix, or replace, the fixed/replaced unit must also come with a warranty. In some cases, the warranty is extended for one year after the replacement, in others, it's not. It must at least meet the original warranty though.

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#5 11-07-2008 10:45am

manyoo88

Closed Accounts Posts: 53 ✭✭

Join Date: May 2008

Posts: 41

oh ok. but what I meant to say was could I get a refund as I would prefer to get a Samsung as if I get this model again the same fault may re-appear

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