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Quick question about the speed of Eircom's broadband.

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  • 19-07-2008 1:29pm
    #1
    DadaKopf
    Closed Accounts Posts: 4,731 ✭✭✭


    The other night, I got a connection speed of 1.4 mb/sec (it's a 1mb line); then I rang up to ask them to upgrade us to the 2mb line. They said it'd take 24 hours.

    Now, if I'm lucky, I seem to be getting the exact same, and the speed seems to average out about 0.5 mb/sec.

    I realise I'm living in an apartment block where there might be pressure on the local exchange, but I've paid an extra tenner for the extra speed, but I'm just not getting it day or night.


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    #2
    Spear
    Moderators, Computer Games Moderators, Technology & Internet Moderators, Help & Feedback Category Moderators Posts: 25,238 CMod ✭✭✭✭Spear


    DadaKopf wrote: »
    The other night, I got a connection speed of 1.4 mb/sec (it's a 1mb line); then I rang up to ask them to upgrade us to the 2mb line. They said it'd take 24 hours.

    Now, if I'm lucky, I seem to be getting the exact same, and the speed seems to average out about 0.5 mb/sec.

    I realise I'm living in an apartment block where there might be pressure on the local exchange, but I've paid an extra tenner for the extra speed, but I'm just not getting it day or night.

    Entirely possible since it's a contended service, but your line stats could also be limiting your sync rate. Check your modem and post the line stats here.


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    #3
    DadaKopf
    Closed Accounts Posts: 4,731 ✭✭✭DadaKopf


    How do I do that? (Sorry, only vaguely net/comms compatible here.)


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    #4
    Spear
    Moderators, Computer Games Moderators, Technology & Internet Moderators, Help & Feedback Category Moderators Posts: 25,238 CMod ✭✭✭✭Spear


    DadaKopf wrote: »
    How do I do that? (Sorry, only vaguely net/comms compatible here.)

    The standard Eircom modems usually have an interface at 192.168.1.254.


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    #5
    DadaKopf
    Closed Accounts Posts: 4,731 ✭✭✭DadaKopf


    Yeah, I'm already in there. How do I figure out whether to do any jiggery-pokery or what to do, I'm not paying for a services I'm not getting.


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    #6
    smellslikeshoes
    Registered Users Posts: 3,354 ✭✭✭smellslikeshoes


    What you are looking for is connected speed, line attenuation and sn margin


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    #7
    dub45
    Moderators, Technology & Internet Moderators Posts: 12,448 Mod ✭✭✭✭dub45


    DadaKopf wrote: »
    Yeah, I'm already in there. How do I figure out whether to do any jiggery-pokery or what to do, I'm not paying for a services I'm not getting.

    You should see expert mode on your left and in there there under dsl you should get your line stats.

    You are looking for attenuation and snr figures


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    #8
    DadaKopf
    Closed Accounts Posts: 4,731 ✭✭✭DadaKopf


    dub45 wrote: »
    You should see expert mode on your left and in there there under dsl you should get your line stats.

    You are looking for attenuation and snr figures

    SN Margin (dB) 19.50 18.00
    Line Attenuation (dB) 16.00 11.00


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    #9
    Spear
    Moderators, Computer Games Moderators, Technology & Internet Moderators, Help & Feedback Category Moderators Posts: 25,238 CMod ✭✭✭✭Spear


    DadaKopf wrote: »
    SN Margin (dB) 19.50 18.00
    Line Attenuation (dB) 16.00 11.00

    On ADSL2+ that gets you 20 megs.


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    #10
    DadaKopf
    Closed Accounts Posts: 4,731 ✭✭✭DadaKopf


    Someone break this down for me. I still can't understand why I was getting 300-500k since the upgrade. Today, I'm getting 2mb max. I assume Eircom will be upgrading to 3mb soon?


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